2010 DODGE GRAND CARAVAN

STEERING: STEERING WHEEL/HANDLE BAR

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

ELECTRICAL SYSTEM

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Risk: Failure of the rear axle may increase the risk of a crash.

ELECTRICAL SYSTEM:IGNITION:SWITCH

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

UNKNOWN OR OTHER

the driver side window components made lots of noise then the window fell down into the door causing me to need a motel and find a window repair shop as I was traveling from NY to Georgia when this happened, the resulting bills were close to $1000. yes it is available for inspection I am [XXX] was [XXX] and this $ issue is very simply a terrible burden to my life, luckily I had a credit card with me that I could use but paying that balance will be a time consuming endeavor on the little I live on financially. the component was inspected by the glass repair shop as it was being torn apart to be fixed. no warnings were provided only horrible noise from the door just before the window dropped the next time I went to use it. The last Dodge Grand caravan I owned was a 2005 and I had it 6 years with minimal expense so when I found this one, a 2010 with no power doors it was ideal for me financially or so I thought, has caused considerable problems in my financial life and now I am too scared to go back to NY with it for fear of the other windows breaking. I got a motel room because a storm was impending, called window repair shops in Chambersburg va, the second one I called said bring it over, it was the weekend before July 4th of 2025 and I was very lucky to get the help as the shop owner was leaving for a week vacay soon, they ordered the part from the nearby dealership, but it cost me $583. for the part plus repair, truly devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TIRES

See attached document for complaint.

SEATS

Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .

AIR BAGS

The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

ELECTRICAL SYSTEM

The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.

AIR BAGS

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.

ELECTRICAL SYSTEM

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.