2023 DODGE CHARGER Complaints and Recall Information

SEATS:CRITICAL FASTENERS

Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Charger vehicles. The left rear seat back may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk: A seat back that is not locked into position can increase the risk of injury in a crash.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was slightly depressed and there was an abnormal vibration in the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake pads and rotors on the driver’s and passenger’s side front wheels. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 21,000.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed and attempting to slow down, the brake pedal was slightly depressed and there was an abnormal vibration in the brake pedal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake pads and rotors on the driver’s and passenger’s side front wheels. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 21,000.

EXTERIOR LIGHTING

ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.

ENGINE

ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.

ELECTRICAL SYSTEM

ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.

TIRES

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.

SUSPENSION

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.

POWER TRAIN

since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT

ENGINE

since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT

ELECTRICAL SYSTEM

since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT

STEERING

Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou

VEHICLE SPEED CONTROL

Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou

UNKNOWN OR OTHER

Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou

ELECTRICAL SYSTEM

The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 17,000.

POWER TRAIN

Transmission slippage when shifting from reverse to drive that causes a 2-3 second delay before transmission engages. Service manager at Cannons (CDJR) in Greenwood, MS advised that the cause of the slippage was due to fluid friction and that Dodge was aware of the issue, but hadn't issued a recall notice because they (Dodge) didn't know what was causing the problem with the transmission. The service manager advised me to just continue driving the car until further notice.

ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE

The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.

ELECTRICAL SYSTEM

The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.