2017 DODGE CHARGER Complaints and Recall Information

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

POWER TRAIN:DRIVELINE:DRIVESHAFT

Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.

Risk: If the front driveshaft detaches from the vehicle it may become a road hazard, increasing the risk of a crash.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Risk: A loss of motive power can increase the risk of a crash.

LANE DEPARTURE: BLIND SPOT DETECTION

What component or system failed or malfunctioned, and is it available for inspection upon request? •The ABS and traction control systems have shown warning lights. The vehicle has experienced multiple issues including a BUS power system failure, faulty wiring under the middle console, and problems with the shifter. Additionally, there have been issues with overheating and red fluid leakage, brake system shaking, radio screen delamination, and loose interior panels. 2.How was your safety or the safety of others put at risk? •The car has experienced significant wobbling, shaking while braking, and instances where it shut down completely and would not move out of park. These malfunctions could pose serious safety risks while driving. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •Yes, the vehicle has been in the shop multiple times, including two different shops for a total of 32 days. The dealership replaced the shifter due to faulty wiring. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No there was no need at the time just the dealership 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •Yes, warning lights for ABS and traction control appeared. As well as breaks light constantly on. The car also consistently displays a “service shifter” message every 0.5 seconds. Other symptoms include overheating with red fluid leakage and severe shaking when braking. Not breaking at all.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

What component or system failed or malfunctioned, and is it available for inspection upon request? •The ABS and traction control systems have shown warning lights. The vehicle has experienced multiple issues including a BUS power system failure, faulty wiring under the middle console, and problems with the shifter. Additionally, there have been issues with overheating and red fluid leakage, brake system shaking, radio screen delamination, and loose interior panels. 2.How was your safety or the safety of others put at risk? •The car has experienced significant wobbling, shaking while braking, and instances where it shut down completely and would not move out of park. These malfunctions could pose serious safety risks while driving. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •Yes, the vehicle has been in the shop multiple times, including two different shops for a total of 32 days. The dealership replaced the shifter due to faulty wiring. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No there was no need at the time just the dealership 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •Yes, warning lights for ABS and traction control appeared. As well as breaks light constantly on. The car also consistently displays a “service shifter” message every 0.5 seconds. Other symptoms include overheating with red fluid leakage and severe shaking when braking. Not breaking at all.

ELECTRICAL SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? •The ABS and traction control systems have shown warning lights. The vehicle has experienced multiple issues including a BUS power system failure, faulty wiring under the middle console, and problems with the shifter. Additionally, there have been issues with overheating and red fluid leakage, brake system shaking, radio screen delamination, and loose interior panels. 2.How was your safety or the safety of others put at risk? •The car has experienced significant wobbling, shaking while braking, and instances where it shut down completely and would not move out of park. These malfunctions could pose serious safety risks while driving. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •Yes, the vehicle has been in the shop multiple times, including two different shops for a total of 32 days. The dealership replaced the shifter due to faulty wiring. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No there was no need at the time just the dealership 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •Yes, warning lights for ABS and traction control appeared. As well as breaks light constantly on. The car also consistently displays a “service shifter” message every 0.5 seconds. Other symptoms include overheating with red fluid leakage and severe shaking when braking. Not breaking at all.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster independently changed radio stations and made phone calls. In addition, the contact stated that the instrument cluster independently switched between icons. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

UNKNOWN OR OTHER

The stereo is making random phone calls, adjusting heat/air, changing stations and pushing buttons all on its own. This is extremely dangerous and distracting while driving.

ENGINE

The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEM

The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

STRUCTURE:INTERIOR PANELS:DOOR

The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

ENGINE

“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “