2021 DODGE CHALLENGER Complaints and Recall Information

VISIBILITY:WINDSHIELD

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Risk: A windshield that separates from the vehicle during a crash can increase the risk of injury.

POWER TRAIN

mileage 61113 . car moves forward 15 feet an goes into neutral .When pulling into traffic this is a serious safety problem . A major accident which could be loss of life might occur . Enterprise car sales will not acknowledge o show any concern . They offered a 12 month or 12000 mile limited warranty free and implied i should have paid for an expensive warranty. their carfax report showed that they did not comply with service information from the manufacturer for the transmission . As such i have been taken advantage of . I will now have to pay about $1000 to have the service completed . This problem also is happening on their Dodge pick up trucks.

ELECTRICAL SYSTEM

My seatbelt seemed a bit faulty when I purchased the car. It was slow to retract and at some points wouldn’t retract unless I played with the seatbelt. Three years in to owning the car it still won’t retract fully and is at the point where it won’t come out to a safe distance that allows me to wear my seatbelt. As for the electrical defaults, there are times when I am driving and the display, between my speedometer and rpm dials, turned off. So would my center display, yet my radio continued to play. There were no warning signs or signals when that would happen. It is always random.

SEAT BELTS

My seatbelt seemed a bit faulty when I purchased the car. It was slow to retract and at some points wouldn’t retract unless I played with the seatbelt. Three years in to owning the car it still won’t retract fully and is at the point where it won’t come out to a safe distance that allows me to wear my seatbelt. As for the electrical defaults, there are times when I am driving and the display, between my speedometer and rpm dials, turned off. So would my center display, yet my radio continued to play. There were no warning signs or signals when that would happen. It is always random.

STRUCTURE:BODY

I purchased this vehicle from Vroom, who is also my lender under United Auto Credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full drivetrain failure following multiple service visits to Dodge. I had requested inspection of the transmission, but after every visit, the issues worsened. The vehicle is currently available for inspection. The car exhibits violent vibrations, power loss, and unpredictable handling, making it unsafe to drive at highway speeds. The differential is on the verge of catastrophic failure again. These issues risk loss of vehicle control, wheel lock up, and potential collisions. Has the issue been confirmed by a dealer or service center? Yes. Dodge dealerships have confirmed repeated differential failure and ongoing drivetrain problems. Independent shops have also verified signs of prior impact and poor repairs. Has the vehicle been inspected by the manufacturer, police, or insurance? It has been brought to authorized Dodge service centers at least six times and is the subject of an open Dodge customer care case (7+ months). No police or insurance inspections at this time. This vehicle was fraudulently sold with hidden damage and has presented major, repeated safety hazards. I am asking the NHTSA to investigate not only this vehicle, but the broader pattern of dangerous sales by Vroom/United Auto Credit and Dodge, including title washing and stalling tactics to run out factory warranties before resolution.

SUSPENSION

I purchased this vehicle from Vroom, who is also my lender under United Auto Credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full drivetrain failure following multiple service visits to Dodge. I had requested inspection of the transmission, but after every visit, the issues worsened. The vehicle is currently available for inspection. The car exhibits violent vibrations, power loss, and unpredictable handling, making it unsafe to drive at highway speeds. The differential is on the verge of catastrophic failure again. These issues risk loss of vehicle control, wheel lock up, and potential collisions. Has the issue been confirmed by a dealer or service center? Yes. Dodge dealerships have confirmed repeated differential failure and ongoing drivetrain problems. Independent shops have also verified signs of prior impact and poor repairs. Has the vehicle been inspected by the manufacturer, police, or insurance? It has been brought to authorized Dodge service centers at least six times and is the subject of an open Dodge customer care case (7+ months). No police or insurance inspections at this time. This vehicle was fraudulently sold with hidden damage and has presented major, repeated safety hazards. I am asking the NHTSA to investigate not only this vehicle, but the broader pattern of dangerous sales by Vroom/United Auto Credit and Dodge, including title washing and stalling tactics to run out factory warranties before resolution.