2012 COLLINS SH Complaints and Recall Information
The 2012 COLLINS SH has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to recalls involving structural integrity, brake components, emergency exit windows, and labeling. No consumer complaints are recorded against this model year.
Six recalls affect multiple systems including electrical panels, body structure and doors, emergency egress windows, brakes, and safety labeling.
- Instrument cluster panel. Recall 12V342000 affects 196 vehicles due to an electrical panel cover above the driver that may not be securely fastened. Vibration can cause the cover to release, potentially distracting or injuring the driver and increasing crash risk. Collins will repair free of charge.
- Door entanglement hazard. Recall 12V346000 involves 171 buses with Double Out Doors that create a gap where drawstrings or clothing can snag, risking passenger injury if unnoticed during bus movement. Repairs are provided at no cost.
- Emergency window failure. Recall 12V340000 covers 1429 buses equipped with Spectal split sash emergency windows that fail FMVSS 217 requirements. Defects include improper retainer bars, weak latches, and missing fasteners, risking occupant egress in crashes. Dealers will fix the issue free of charge.
- Body mount bolts. Recall 12V386000 affects 641 buses with potentially under-torqued body mount bolts, reducing structural integrity and increasing injury risk in crashes. Free repairs by dealers are available.
- Brake line interference. Recall 12V387000 covers 282 buses where the hydraulic brake line may rub against body mount hardware, risking rupture and brake failure. Collins will notify owners and provide free repairs.
- Emergency exit labels. Recall 22V699000 impacts 3514 buses manufactured between 2012 and 2020. Labels indicating emergency exit instructions are improperly placed or sized, which could delay use in emergencies and increase injury risk. Collins will mail replacement labels at no cost.
Owners confronting repeated repairs, safety defects, or unresolved recall responses may have rights under state lemon laws. Consulting with a qualified attorney familiar with consumer protection and vehicle safety cases could provide guidance on available remedies.
2012 COLLINS SH Summary
2012
Model Year
0
Total Complaints
6
Total Recalls
6233
Vehicles Affected
Recalls
2012 COLLINS SH
3514 vehicles affected
EQUIPMENT:OTHER:LABELS
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
2012 COLLINS SH
282 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Collins is recalling certain model year 2012 Collins, Corbeil and Mid Bus brand SL, SH, DH, and DE school and multi-function school activity buses manufactured from March 12, 2012, through July 13, 2012. The metal hydraulic service brake line feeding the RH rear service brake assembly may interfere with a body mount assembly. The location of this interference is at the first body mount location directly ahead of the rear axle and on the inboard side of the passenger side frame rail.
Risk: This interference could cause a rupture in the brake line, leading to the loss of brake fluid and failure of the brakes, potentially leading to a vehicle crash.
2012 COLLINS SH
641 vehicles affected
STRUCTURE:BODY
Collins is recalling certain model year 2012 Collins, Corbeil and Mid Bus Brand SL, SH, DH, and DE school buses and multi-function school activity buses manufactured from March 12, 2012, through August 1, 2012. Some of the body mount bolts may not have been torqued to specification.
Risk: Without correctly tightened body mount bolts, there may be a reduction in the vehicle's integrity, which in the event of a crash, may result in the passengers having an increased risk of injury.
2012 COLLINS SH
1429 vehicles affected
VISIBILITY:GLASS, SIDE/REAR
Collins is recalling certain model year 2012 Collins, Mid-Bus, or Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufacturer from March 15, 2012, through October 30, 2012, equipped with Spectal split sash emergency egress windows. The split sash windows fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may have an improperly installed retainer bar, insufficient strength of the egress window latch connecting rod, and/or missing or failed window fasteners.
Risk: In the event of a crash, vehicle occupants may not be able to exit the bus, increasing the risk of injury. If all the fasteners on a single retaining bar failed, the window would not remain secured to the bus, creating a risk of injury for passengers or persons outside of the bus.
2012 COLLINS SH
196 vehicles affected
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Collins is recalling certain model year 2012 Collins, Mid-Bus, and Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufactured from March 12, 2012, through July 2, 2012. The electrical panel cover above the driver may not be adequately secured. Vibration can cause the designed disks to lose grip and release the cover without warning.
Risk: The panel could fall and injure or distract the driver, leading to a crash.
2012 COLLINS SH
171 vehicles affected
STRUCTURE:BODY:DOOR
Collins is recalling certain model year 2012 Collins, Mid-Bus, or Corbeil SL, SH, DH, and DE model school and multi-function school activity buses manufacturer from March 12, 2012, through July 3, 2012. When the Double Out Door is open, there is potential for a drawstring of a backpack or an article of clothing to become entangled in a gap at the door bracket or support hardware as a passenger is exiting the bus.
Risk: If a drawstring or any other article of clothing worn by a passenger is entangled or snagged by the handrail, the bus operator may not be aware that the passenger is caught and could move the bus, potentially pulling the passenger under the wheels. This situation could lead to injury or even death.
Complaints
No complaints found.