2009 COACH & EQUIPMENT PHOENIX Complaints and Recall Information
The 2009 COACH & EQUIPMENT PHOENIX has 0 complaints and 6 recalls filed with NHTSA. Owners most frequently report issues related to adaptive mobility equipment and electrical systems, as reflected in the recall data. No direct complaints have been registered by owners.
There are six recalls affecting various systems in this model, primarily adaptive mobility lifts and electrical components. These recalls address safety risks including equipment malfunctions and fire hazards.
Recalls- Adaptive lift restraint belt. Recall 10V263000 involves 760 buses with Ricon public use lifts where the restraint belt latch may appear engaged when it is not. This can allow the lift to move with an occupant unsecured, increasing injury risk. Ricon will provide a warning decal and training aid. Repairs began October 2010.
- Lift software fault. Recall 10V264000 affects 884 buses equipped with Ricon S and K series wheelchair lifts. Software controlling the "up" function can cause the lift to overrun the floor cut-off point, risking wheelchair tip-over and falls. Repairs include owner notification and training materials. Recall started August 2010.
- Evaporator fuse issue. Recall 11V088000 covers 2500 buses with Carrier GEN V EM-1 evaporators. A fuse may loosen, causing high resistance and arcing that could melt the fuse holder and start a fire. The remedy involves a retrofit kit and repair instructions provided free by Carrier. Repairs began March 2011.
- Armored cable short circuit. Recall 12V569000 pertains to 337 buses with Ricon wheelchair lifts where an armored pendant cable could contact the power lug, causing a short and possible fire. Ricon supplies a cover kit and instructions at no charge. Recall started December 2012.
- Roll stop latch misalignment. Recall 12V281000 includes 1627 buses equipped with Braun Century-2 or Vista-2 lifts. Roll stop latches may bend or misalign, allowing a wheelchair occupant to bypass safety restraints, risking fall injuries. Braun dealers perform repairs free of charge. Owners notified starting June 2012.
- Power door circuit board overheating. Recall 13V460000 affects 53 buses with an optional power door. A PC board in the door’s power actuator may overheat, creating a fire risk. Service centers will inspect and replace defective boards free of charge. The recall started September 2013.
Owners dealing with repeated repairs, safety defects, or unresolved recall issues on this vehicle should consider their rights under their state’s lemon law. Consulting legal options may help address ongoing problems related to safety and performance.
2009 COACH & EQUIPMENT PHOENIX Summary
2009
Model Year
0
Total Complaints
6
Total Recalls
6161
Vehicles Affected
Recalls
2009 COACH & EQUIPMENT PHOENIX
53 vehicles affected
ELECTRICAL SYSTEM
Coach and Equipment Manufacturing Corp. (Coach and Equipment) is recalling certain model year 2009-2010 MetroLite and Phoenix transit buses manufactured August 2009 through May 2010 and equipped with an optional power door. The power actuator behind the door contains a PC Board that may overheat.
Risk: Overheating of the PC board may result in a vehicle fire.
2009 COACH & EQUIPMENT PHOENIX
1627 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
COACH AND EQUIPMENT MANUFACTURING CORPORATION (COACH AND EQUIPMENT) IS RECALLING CERTAIN MODEL YEAR 2006-2010 PHOENIX, METRO-LITE AND PEGASUS TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR¬ÃS OCCUPANT COULD FALL AND SUSTAIN INJURY.
2009 COACH & EQUIPMENT PHOENIX
337 vehicles affected
EQUIPMENT
Coach and Equipment is recalling certain model year 2006-2012 Phoenix transit buses manufactured August 2006, through November 2012; and 2007 and 2009 Metro Lite transit buses manufactured January 2007, through December 2009. These buses are equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Risk: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
2009 COACH & EQUIPMENT PHOENIX
2500 vehicles affected
EQUIPMENT:APPLIANCE:AIR CONDITIONER
COACH AND EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
2009 COACH & EQUIPMENT PHOENIX
884 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH JANUARY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
2009 COACH & EQUIPMENT PHOENIX
760 vehicles affected
EQUIPMENT ADAPTIVE/MOBILITY
COACH & EQUIPMENT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 PHOENIX SHUTTLE BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JANUARY 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Complaints
No complaints found.