2013 CHRYSLER TOWN AND COUNTRY Complaints and Recall Information
The 2013 CHRYSLER TOWN AND COUNTRY has 11 complaints and 4 recalls filed with NHTSA. Owners most frequently report issues with the rear driver’s side sliding door malfunctioning, intermittent and total vehicle power loss while driving, and unexpected airbag deployments. Some complaints involve repeated failures in the Totally Integrated Power Module (TIPM) and ignition switch failures that cause the vehicle to stall without warning.
Common Issues- Sliding door malfunction. Rear driver’s side door fails to open or close properly, emits buzzing sounds, and has opened unexpectedly while the vehicle is in motion, creating safety risks especially with children riding in the rear.
- TIPM electrical failure. Fuel pump continuously runs, vehicle fails to start or randomly shuts off while driving, linked to TIPM fuel relay failures on the circuit board; some owners note unofficial aftermarket fixes but no official repair was done for all affected vehicles.
- Loss of power while driving. Vehicles stall or lose motive power unexpectedly, including incidents at highway speeds; issues persist without warning lights illuminated.
- Transmission abnormality. Transmission displays error codes without obvious performance issues at first, then unexpectedly revs excessively, nearly reaching redline.
- Ignition switch failure. Ignition switch defect causes repeated vehicle shutdowns and power loss, requiring dealer diagnosis but not always repaired.
- Airbag deployment defect. Driver side headrest airbag deploys unexpectedly without cause, including in vehicles with recent recall-related part replacements; deployments caused injury risk but no injuries reported.
- Headrest malfunction. Second row headrest deployed unexpectedly when rear passengers hugged, striking a child’s face; dealer found detached plastic component but no repair completed.
- No start condition. Vehicle cranks but fails to start due to TIPM fuel relay faults, requiring manual bypass to restore engine functions.
The vehicle has four recalls that address defects mainly related to airbag systems and electrical components, including software errors causing airbags to deploy on the incorrect side and overheating switches that could cause fires.
Recalls- Airbag software error. NHTSA recall 13V283000 affects 224,264 vehicles. Software defect causes airbags to deploy on the side opposite the collision, increasing injury risk. Chrysler will flash the occupant restraint control module software free of charge. The recall began in September 2013.
- Occupant restraint control module. NHTSA recall 13V291000 affects 184 vehicles manufactured June 11-12, 2013. Improper ORC software may cause airbags to fail deploying or deploy incorrectly, raising injury risk. Dealers will replace the ORC module free of charge starting in October 2013.
- Electrical system - vent window switch. NHTSA recall 14V234000 covers 644,757 vehicles from 2010-2014 model years. Driver’s door armrest vent window switch may overheat and cause a fire. Chrysler will replace the switch with a newer version free of charge. The recall started December 31, 2014.
Owners dealing with repeated repairs, unresolved airbag deployments, or electrical system malfunctions may have rights under their state’s lemon law. Those affected should consult with consumer protection experts or legal counsel for guidance regarding ongoing issues and recall resolutions.
2013 CHRYSLER TOWN AND COUNTRY Summary
2013
Model Year
11
Total Complaints
3
Total Recalls
869205
Vehicles Affected
Recalls
2013 CHRYSLER TOWN AND COUNTRY
644757 vehicles affected
ELECTRICAL SYSTEM
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
2013 CHRYSLER TOWN AND COUNTRY
184 vehicles affected
AIR BAGS
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Risk: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
2013 CHRYSLER TOWN AND COUNTRY
224264 vehicles affected
ELECTRICAL SYSTEM
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Risk: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
Complaints
2013 CHRYSLER TOWN AND COUNTRY
ID: 2121480AIR BAGS
The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2121479ELECTRICAL SYSTEM
The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2116987SEATS
The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2116986AIR BAGS
The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2085044SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2013 Chrysler Town and Country. The contact stated that while stopped, the child sitting in the second row hugged his sibling, who was sitting in the front seat, and the front passenger’s seat headrest deployed. The contact was unable to push the headrest back down. The headrest struck the child on the face; however, no injuries were sustained. The vehicle was taken to the dealer and diagnosed that an unknown plastic item had detached from the head restraint. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 132,168.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2082778POWER TRAIN
Transmission codes but not having transmission issues even verified by shop and couldn't find issue. Then out of no where transmission revved hard on its own causing it to almost red line.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2080210FUEL/PROPULSION SYSTEM
I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2080209ELECTRICAL SYSTEM
I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2072419ELECTRICAL SYSTEM
The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that after several attempts, the vehicle started; however, the vehicle lost motive power. The vehicle was started, and the contact turned the vehicle off. The contact became aware that the fuel pump had continued running. The contact, who was a licensed independent mechanic, diagnosed the vehicle with TIPM failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V813000 (Electrical system); however, the VIN was not included in the recall. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2064963ELECTRICAL SYSTEM
Intergrated power control module is throwing error even after being fixed by Firestone automotive. Car is randomly Turing off while driving down the road. Issues startin.
2013 CHRYSLER TOWN AND COUNTRY
ID: 2051898STRUCTURE:BODY
The rear drivers side sliding door no longer functions. The issue began when the door would intermittently make a buzzing sound but would not open or close. Shortly after, the door continued the first issue but also began pulsating when it actually would open. Around the same time these issues began, the door started opening by itself while driving. Though i have not had any accidents yet, several near misses have occurred due to the confusion and stress that this generates. The opening while driving issue occurs most often when on the highway. The primary passengers in the rear are children so there is heightened risk based on their very appropriate age based reaction of panic. The door is also no longer opening electronically from the key fob nor from the front seat buttons.