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2016 CHEVROLET SILVERADO 2500 Complaints and Recall Information

The 2016 CHEVROLET SILVERADO 2500 has 12 complaints and 9 recalls filed with NHTSA. Owners most frequently report transmission problems including the need for rebuilds and torque converter failures. Other common issues include engine stalling, steering concerns, and warning light activations.

Common Issues
  • Engine stalling. The motor runs poorly and then abruptly stops without other symptoms, sometimes accompanied by check engine lights with specific diagnostic trouble codes.
  • Transmission failure. Reports include complete transmission replacements or rebuilds often due to torque converter issues, even at comparatively low mileage.
  • Transmission shift problems. Shifting difficulties and erratic speeds occur, sometimes causing overheating and unsafe driving conditions.
  • Steering concerns. Loose steering or play in the system has been reported along with steering gear box leaks leading to vehicle shaking and sudden pulling.
  • Check engine light. Activation coincides with other mechanical failures like transmission or engine issues.
  • High repair costs. Transmission and engine repairs including camshaft damage have cost thousands of dollars for some owners.
  • Fuel system malfunction. The fuel pump or relay reportedly overheats and causes the engine to shut off while driving.
  • Warning codes and repairs. Some repairs involved replacement of tank reservoir and related modules without fully resolving the problem.

There are 9 recalls affecting various safety and mechanical systems on the vehicle. These recalls address air bag inflator defects, seat belt pretensioner malfunctions, brake pedal issues, and needed software updates to the air bag sensing modules.

Recalls
  • Roof-rail air bag inflator. (NHTSA recall 21V504000, 410,019 vehicles) The inflator end cap may detach or rupture, allowing components to be propelled inside the vehicle, increasing injury risk. Dealers replace both side roof-rail air bag modules free of charge.
  • Seat belt pretensioner software defect. (NHTSA recall 16V651000, 3,640,162 vehicles) A software issue can prevent frontal air bags and pretensioners from deploying during a crash, increasing injury risk. Dealers reflash the sensing and diagnostic module (SDM) software or replace the SDM if previous deployment occurred.
  • Frontal air bag software inactive module. (NHTSA recall 16V651000, same as above) Same defect and fix as seat belt pretensioner issue affecting frontal air bags and seat belts.
  • Brake pedal pivot nut loosening. (NHTSA recall 18V578000, 42,280 vehicles; and 16V069000, 430,771 vehicles) Loosened nuts can cause brake pedal to become loose or inoperative, risking inability to stop or accelerator interference. Dealers add adhesive and reinstall the nut with increased tightness at no cost.
  • Incomplete air bag software update. (NHTSA recall 17V437000, 40,683 vehicles) Vehicles previously remedied may not have received full software updates, risking non-deployment of frontal air bags and pretensioners during a crash. Dealers reflash the SDM software or replace the module when needed.

Owners dealing with repeated transmission and engine repairs or vehicles subject to ongoing safety-related recalls may have rights under their state’s lemon law. Reviewing repair history and recall compliance is advisable when considering legal options.

2016 CHEVROLET SILVERADO 2500 Summary

2016

Model Year

12

Total Complaints

5

Total Recalls

4563915

Vehicles Affected

Recalls

2016 CHEVROLET SILVERADO 2500

410019 vehicles affected

21V504000

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

2016 CHEVROLET SILVERADO 2500

42280 vehicles affected

18V578000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

2016 CHEVROLET SILVERADO 2500

40683 vehicles affected

17V437000

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

2016 CHEVROLET SILVERADO 2500

3640162 vehicles affected

16V651000

AIR BAGS:FRONTAL

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

2016 CHEVROLET SILVERADO 2500

430771 vehicles affected

16V069000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Complaints

2016 CHEVROLET SILVERADO 2500

ID: 2097821

UNKNOWN OR OTHER

Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

2016 CHEVROLET SILVERADO 2500

ID: 2097820

ELECTRICAL SYSTEM

Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

2016 CHEVROLET SILVERADO 2500

ID: 2097819

SERVICE BRAKES

Tranmission isn't running right and gas and brakes are not working properly. Also fuel pump or relay gets hot shuts off while driving.

2016 CHEVROLET SILVERADO 2500

ID: 2087849

POWER TRAIN

Transmission was acting funny. Check engine light came on. Took it to a reputable transmission shop who stated it needs a full rebuild due to bad torque converter. $5500. The truck only has 65k mi.

2016 CHEVROLET SILVERADO 2500

ID: 2082689

POWER TRAIN

Truck is under 105000 miles and needs a transmission due to a failed torque converter. First starts with erratic speeds in cruise control mode that is unsafe then will not shift into overdrive causing overheating issues.

2016 CHEVROLET SILVERADO 2500

ID: 2082317

POWER TRAIN

The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 146,000.

2016 CHEVROLET SILVERADO 2500

ID: 2075765

STEERING

Steering is loose/has play. Vehicle shakes with driving. Steering gear box is leaking. Issue puts myself and others at risk due to the sudden pulling to either side while driving. Vehicle will be inspected in the next week.

2016 CHEVROLET SILVERADO 2500

ID: 2074824

POWER TRAIN

Transmission needed rebuild at 108000 miles. Lifter failure in engine which damaged camshaft at 120000 miles. Each costing thousands in dollars of repairs probably close to $10000.

2016 CHEVROLET SILVERADO 2500

ID: 2074823

ENGINE

Transmission needed rebuild at 108000 miles. Lifter failure in engine which damaged camshaft at 120000 miles. Each costing thousands in dollars of repairs probably close to $10000.

2016 CHEVROLET SILVERADO 2500

ID: 2074574

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner and retrieved DTC: P21DD. The vehicle was taken to the dealer, where the redundant tank reservoir and module kits were replaced; however, the failure persisted. The contact used a diagnostic scanner and retrieved DTC: P205B. The vehicle was taken to Abel Chevrolet (280 N Front St, Rio Vista, CA 94571), where the redundant tank assembly was replaced under GM Campaign Number: N192210260. The vehicle was repaired. The contact stated that he was concerned that the repair was a temporary fix. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.

2016 CHEVROLET SILVERADO 2500

ID: 2070120

ENGINE

The motor started running bad and within seconds it stopped no other signs or problems

2016 CHEVROLET SILVERADO 2500

ID: 2070119

FUEL/PROPULSION SYSTEM

The motor started running bad and within seconds it stopped no other signs or problems