CHEVROLET MALIBU HYBRID

SEAT BELTS

To Whom It May Concern, I am writing to report a serious issue concerning the recall history of my vehicle and to request an investigation into what appears to be unresolved and inaccurately closed recalls. Vehicle Information: •Make/Model/Year: 2018 Chevy Malibu hybrid •Date of Purchase: 2018 (I have been the sole owner since) Several safety recalls were previously listed for my vehicle on your website and through the manufacturer, but I recently checked again and now it states there are zero open recalls. I have never had these recalls repaired, and no dealership has performed or contacted me regarding these repairs. Furthermore, my vehicle is currently displaying check engine lights related to the same issues previously associated with the recalls. This suggests the issues were never addressed, yet they no longer appear in the recall system. I am concerned that: •These recalls may have been falsely marked as “completed” •There may be an internal data error causing safety risks to be hidden •I am being denied free repairs due to incorrect closure of these recalls Please investigate this matter as I believe it affects not only my vehicle but possibly others. I can provide any documents, error codes, or additional details upon request. Thank you for your time and attention to this urgent safety concern. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

To Whom It May Concern, I am writing to report a serious issue concerning the recall history of my vehicle and to request an investigation into what appears to be unresolved and inaccurately closed recalls. Vehicle Information: •Make/Model/Year: 2018 Chevy Malibu hybrid •Date of Purchase: 2018 (I have been the sole owner since) Several safety recalls were previously listed for my vehicle on your website and through the manufacturer, but I recently checked again and now it states there are zero open recalls. I have never had these recalls repaired, and no dealership has performed or contacted me regarding these repairs. Furthermore, my vehicle is currently displaying check engine lights related to the same issues previously associated with the recalls. This suggests the issues were never addressed, yet they no longer appear in the recall system. I am concerned that: •These recalls may have been falsely marked as “completed” •There may be an internal data error causing safety risks to be hidden •I am being denied free repairs due to incorrect closure of these recalls Please investigate this matter as I believe it affects not only my vehicle but possibly others. I can provide any documents, error codes, or additional details upon request. Thank you for your time and attention to this urgent safety concern. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

To Whom It May Concern, I am writing to report a serious issue concerning the recall history of my vehicle and to request an investigation into what appears to be unresolved and inaccurately closed recalls. Vehicle Information: •Make/Model/Year: 2018 Chevy Malibu hybrid •Date of Purchase: 2018 (I have been the sole owner since) Several safety recalls were previously listed for my vehicle on your website and through the manufacturer, but I recently checked again and now it states there are zero open recalls. I have never had these recalls repaired, and no dealership has performed or contacted me regarding these repairs. Furthermore, my vehicle is currently displaying check engine lights related to the same issues previously associated with the recalls. This suggests the issues were never addressed, yet they no longer appear in the recall system. I am concerned that: •These recalls may have been falsely marked as “completed” •There may be an internal data error causing safety risks to be hidden •I am being denied free repairs due to incorrect closure of these recalls Please investigate this matter as I believe it affects not only my vehicle but possibly others. I can provide any documents, error codes, or additional details upon request. Thank you for your time and attention to this urgent safety concern. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

The contact owns a 2016 Chevrolet Malibu. The contact stated that while shifting into park(P), the vehicle failed to recognize that the transmission was in park(P). The contact had to manipulate and maneuver the gear shifter several times before the vehicle recognized that the gear shifter was in park(P). The message to "Shift-to Park" was illuminated. While receiving a routine oil change, the vehicle failed to start. The mechanic charged the battery; however, the vehicle failed to start. The vehicle was inspected, and it was determined that the was experiencing the "Shift to Park" failure. The contact found information of NHTSA Campaign Number: 16V502000 (Electrical System, Power Train); and linked the failure to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

POWER TRAIN

The contact owns a 2016 Chevrolet Malibu. The contact stated that while shifting into park(P), the vehicle failed to recognize that the transmission was in park(P). The contact had to manipulate and maneuver the gear shifter several times before the vehicle recognized that the gear shifter was in park(P). The message to "Shift-to Park" was illuminated. While receiving a routine oil change, the vehicle failed to start. The mechanic charged the battery; however, the vehicle failed to start. The vehicle was inspected, and it was determined that the was experiencing the "Shift to Park" failure. The contact found information of NHTSA Campaign Number: 16V502000 (Electrical System, Power Train); and linked the failure to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

ELECTRICAL SYSTEM

Stability track warning randomly appears while driving and spontaneously causes total brake failure and the brakes fail to slow or stop vehicle. It has newer brakes but it’s very dangerous to drive. Currently being sent to Chevrolet dealership

SERVICE BRAKES

Stability track warning randomly appears while driving and spontaneously causes total brake failure and the brakes fail to slow or stop vehicle. It has newer brakes but it’s very dangerous to drive. Currently being sent to Chevrolet dealership

UNKNOWN OR OTHER

Hundreds of times since I purchased the car in July, 2017 I've had a "shift to park" problem. Here is what happens. I go to park my car. I put the car into park. I go to turn off the engine. The engine will not turn off. A sign on the screen says, "shift to park". Apparently as GM explains it, the car is not recognizing that the car is put into park and therefore will not turn off. This first started happening around 2019. The Chevy dealership said it wasn't a big deal and replaced the shifter control assembly. The problem went away for a few years and then popped up again around 2021. Since then it has been an ongoing problem. I end up stuck in the car until the engine turns off. I obviously can't leave the engine on because then the battery will go bad. Most recently I actually spent 30 minutes trying to park the car before I was able to get it to recognize it was in park and turn off. Every time over the years the dealerships have shrugged me off. They refuse to fix the problem and recently asked me for $1,250 to fix it. It was not fixed right the first time when it was under warranty. Here are a few links about many others experiencing these same problems: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The car completely lost power while being driven on a freeway in Sacramento, California. The car was towed to a Chevrolet dealer in Davis, California and they determined that the car lost power due to a faulty Auxiliary Battery Negative Cable Assembly (Part # 84085823). The Chevrolet dealer cannot find the part because GM has discontinued production of the part. Also, despite extensive internet searches for the part including after-market sites, E-Bay, Amazon, AC Delco, all major auto part supply chains, etcetera, the part has not been found. The car has been at the dealer's facility for ~ 6 weeks with no resolution. The car is a hybrid, has been serviced regularly and properly, has never been in an accident and is very good shape. In other words, if the car is safely repaired, it is still going to be a very useful family vehicle. GM representatives have told the dealer to try to find the part in a local junk yard. The car will likely not be safe if a junkyard part is ultimately used in the repair - the reason the the car is at the dealership is because the car completely died at freeway speed. The cost of the needed part was only ~ $50 (fifty dollars) when it was being produced.