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2015 CHEVROLET IMPALA

View all complaints and recalls for this specific model year.

2015 CHEVROLET IMPALA Summary

2015

Model Year

14

Total Complaints

3

Total Recalls

225742

Vehicles Affected

Recalls

2015 CHEVROLET IMPALA

5493 vehicles affected

15V465000

AIR BAGS

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Risk: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

2015 CHEVROLET IMPALA

205309 vehicles affected

14V541000

PARKING BRAKE

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

2015 CHEVROLET IMPALA

14940 vehicles affected

14V489000

STRUCTURE

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

Risk: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Complaints

2015 CHEVROLET IMPALA

ID: 2120490

STEERING

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power Steering - Drive with Care," message displayed. Due to the failure, excessive force was needed to steer the vehicle. The contact called her husband to meet her for assistance. The contact's husband arrived and was able to drive the vehicle to a dealer. While at the dealer, the vehicle was diagnosed with a defective power steering gear module. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 109,000.

2015 CHEVROLET IMPALA

ID: 2116460

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the shade of the sunroof started to detach, and the sunroof shade started lowering from the sunroof of the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

2015 CHEVROLET IMPALA

ID: 2105110

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.

2015 CHEVROLET IMPALA

ID: 2105109

SERVICE BRAKES

I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.

2015 CHEVROLET IMPALA

ID: 2105108

SEAT BELTS

I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.

2015 CHEVROLET IMPALA

ID: 2084954

UNKNOWN OR OTHER

Transmission control module 158,320 miles

2015 CHEVROLET IMPALA

ID: 2083041

LANE DEPARTURE: BLIND SPOT DETECTION

Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a SBZA sensing module has failed on this vehicle. First failure was replaced under factory warranty, second failure was replaced under special coverage N172097060, third failure was replaced out-of-pocket. Contacted General Motors/Chevrolet, and they are not interested in providing continued coverage of the issue, which is a known issue, and likely a design defect, as the design was changed for later model years.

2015 CHEVROLET IMPALA

ID: 2083040

ELECTRICAL SYSTEM

Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a SBZA sensing module has failed on this vehicle. First failure was replaced under factory warranty, second failure was replaced under special coverage N172097060, third failure was replaced out-of-pocket. Contacted General Motors/Chevrolet, and they are not interested in providing continued coverage of the issue, which is a known issue, and likely a design defect, as the design was changed for later model years.

2015 CHEVROLET IMPALA

ID: 2083039

AIR BAGS

Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a SBZA sensing module has failed on this vehicle. First failure was replaced under factory warranty, second failure was replaced under special coverage N172097060, third failure was replaced out-of-pocket. Contacted General Motors/Chevrolet, and they are not interested in providing continued coverage of the issue, which is a known issue, and likely a design defect, as the design was changed for later model years.

2015 CHEVROLET IMPALA

ID: 2082731

POWER TRAIN

The contact owns a 2015 Chevrolet Impala. The contact stated while driving approximately 70 MPH, the transmission was slipping and unexpectedly downshifted to a lower gear. The contact stated that the vehicle violently shuddered. The contact stated that the check engine and stability control warning lights were illuminated. The contact stopped the vehicle due to the shaking and shuddering and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the Transmission Control Module and a wiring harness needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred two more times. The contact had taken the vehicle to the same dealer, and the TCM was replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.

2015 CHEVROLET IMPALA

ID: 2072783

ELECTRICAL SYSTEM

The contact owns a 2015 Chevrolet Impala. The contact stated that while her mother was starting the vehicle, there was an abnormal plastic burning odor and smoke entering the vehicle through the air vents on the center console. The contact stated that a neighbor assisted and became aware that the sun visor vanity mirror on the driver's side was melted off the visor. There was no fire. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 130,733.

2015 CHEVROLET IMPALA

ID: 2068893

SEAT BELTS

passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.

2015 CHEVROLET IMPALA

ID: 2068892

SEATS

passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.

2015 CHEVROLET IMPALA

ID: 2068891

AIR BAGS

passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.