2023 CHEVROLET EQUINOX

CHILD SEAT:VEHICLE LATCH ANCHOR

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

ENGINE

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving uphill, the vehicle lost motive power with the check engine warning illuminated. The contact immediately depressed the accelerator pedal, and the vehicle accelerated, and the light turned off. The vehicle was taken to the residence. The contact stated that two years later, while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure recurred 9 days later. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,200.

FUEL/PROPULSION SYSTEM

High pressure fuel pump bad before 60,000 miles

FUEL/PROPULSION SYSTEM

The component that’s failed and malfunctioning is the High Pressure Fuel Pump. Myself and my children’s safety was put at risk multiple times when the vehicle shut off multiple times and sputtering going into reduced power mode and the vehicle shutting off multiple times after it is started for at least 5-10 seconds. Yea the issue was fixed through a local Chevrolet dealership after having the vehicle for only two months and now the issues has reproduced after three months of being repaired the vehicle is back at the dealership with the same issues and awaiting a diagnostic. Vehicle is now at the dealership to be inspected and GM has been contacted regarding the issue Yes after the vehicle sputtered and died displaying the check engine light afterwards with the smell of fuel immediately after this was the first time this happens two months after vehicle purchase and the second time was 90 days after vehicle was fixed

FUEL/PROPULSION SYSTEM

While I was driving the Engine reduce power came on. I was currently doing 75 miles and the truck dropped down to 55 miles per hour. I took it to the Chevrolet place and it needed a fuel pump , and I was advised that this has been a common issue for the Chevrolet Equinox vehicles , and my vehicle is practically brand new. This issue needs to looked into because the is dangerous and a-lot of dealerships are stating this is a common issue.

FUEL/PROPULSION SYSTEM

I want to explain my case to protect a future person with this problem and that they soon take action. This has happened to me on 2 occasions. [XXX], my vehicle suddenly stopped at a speed of 55 miles on [XXX] in Miami and the car dashboard showed a lack of gasoline power that the gas pump stopped working, braking the car abruptly and with a high risk that a vehicle could collide with me at high speed. I had to pay for a tow truck to the Chevrolet Auto National Doral dealership in Miami. The vehicle only had 28,000 miles and it took a month to repair the vehicle. Time passes and on [XXX] the same thing happens to me at a speed of 60 miles on [XXX] in the city of West Palm Beach, the vehicle failed and braked abruptly and stopped working with the same risk that a vehicle could hit me. I had to request a tow truck for the area dealership AutoNation Chevrolet Greenacres and they tell me that the warranty had expired because the vehicle has 54,000 miles explaining that the car has had the same problem on several occasions and that it was a factory problem and that it had been repaired recently in a year and they tell me that I have to pay $ 1,000 dollars for the repair and I want to file this complaint so that an inspection is done on that entire vehicle because they all have the same problem and they should not charge the customer for a problem due to factory defects in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was restarted; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving on a four-lane busy highway. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000.

ENGINE

The fuel pump on my 2023 Chevrolet Equinox began malfunctioning on [XXX] when the check engine light came on. Less than 24 hours later, the light went out. On [XXX], while leaving a CVS pharmacy, the vehicle jerked, then the engine shut off. After putting the car in park, I was able to restart the car and continue on. On [XXX], the check engine light illuminated again. While sitting at a stop light in the turn lane, as I began to push the accelerator, the vehicle once again jerked and the engine shut-off, almost causing the vehicle behind me to collide. I was able to restart the car and continue on my way. On 3/21/25, I took the car to the local Chevrolet dealership (Integrity Chevrolet in Chattanooga, TN). After inspecting the car, the dealer informed me the high-pressure fuel pump and fuel pump module was bad and had to be replaced. The service manager agreed this failure was not the result of operator error and should NOT have failed after only 2.5 years of normal use. The conditions/symptoms are almost exactly the same as those described in GM recall notice N222372310 (dated 5/23/23). The repair cost $1,113.46 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

The fuel pump on my 2023 Chevrolet Equinox began malfunctioning on [XXX] when the check engine light came on. Less than 24 hours later, the light went out. On [XXX], while leaving a CVS pharmacy, the vehicle jerked, then the engine shut off. After putting the car in park, I was able to restart the car and continue on. On [XXX], the check engine light illuminated again. While sitting at a stop light in the turn lane, as I began to push the accelerator, the vehicle once again jerked and the engine shut-off, almost causing the vehicle behind me to collide. I was able to restart the car and continue on my way. On 3/21/25, I took the car to the local Chevrolet dealership (Integrity Chevrolet in Chattanooga, TN). After inspecting the car, the dealer informed me the high-pressure fuel pump and fuel pump module was bad and had to be replaced. The service manager agreed this failure was not the result of operator error and should NOT have failed after only 2.5 years of normal use. The conditions/symptoms are almost exactly the same as those described in GM recall notice N222372310 (dated 5/23/23). The repair cost $1,113.46 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

Fuel pump. It’s available for inspection. Left me stuck on the side of a busy highway with cars flying past. Check engine light. A message said engine power reduced had to take side streets home with hazard lights. Car would not accelerate or go over 40 mph on a 45 mph road. I had the check engine light checked at auto zone. No the vehicle has not been inspected. No warning lights before. I pushed the gas pedal down and the car had no power, started to sputter message popped up on the dash that said engine power reduced and check engine light was on. Problem started right before 4pm on 3/10/2025.

FUEL/PROPULSION SYSTEM

High pressure fuel pump failed while driving causing a sudden loss in power. Vehicle went into limp mode and would not exceed 5 mph. Check engine light and dash warning illuminated. Vehicle had to be towed. Dealer could then not get vehicle to even start. The sudden loss of power in a traffic situation would be dangerous with the potential for another vehicle to collide from the rear due to the sudden deceleration with no brake lights.

UNKNOWN OR OTHER

Unable to respond to text messages verbally whenever you get a text. Initially the driver could accept and reply thru the radio if so desired but now this function does not work as before. Both the dealer and Chevrolet have not resolved the issue. Three case numbers have been assigned (9-14405693026, 9-14415635001, & 9-1445732776) without resolving the issue. The vehicle is well within warranty mileage. There is no safe way to safely respond to a text.

ENGINE

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after two or three attempts each time. The check engine warning light was illuminated and the OnStar app notified her of fuel issues. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump and the feed pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.