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2020 CHEVROLET EQUINOX

View all complaints and recalls for this specific model year.

2020 CHEVROLET EQUINOX Summary

2020

Model Year

72

Total Complaints

4

Total Recalls

862759

Vehicles Affected

Recalls

2020 CHEVROLET EQUINOX

668187 vehicles affected

23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

2020 CHEVROLET EQUINOX

194105 vehicles affected

20V668000

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

2020 CHEVROLET EQUINOX

301 vehicles affected

19V667000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Risk: A fuel leak in the presence of the ignition source can increase the risk of a fire.

2020 CHEVROLET EQUINOX

166 vehicles affected

19V704000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Risk: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Complaints

2020 CHEVROLET EQUINOX

ID: 2128849

SERVICE BRAKES

With the vehicle around 73,000 and while driving on the highway, the brake system failed to fully function. Using extreme pressure to compress the brakes the vehicle finally slowed and came to a stop with out injury or vehicle accident. After getting the vehicle moved to an independent service center, and further inspection it was found that the vacuum pump exploded. After researching it appears the problem is consistent with other reports but no resolution has been made until it's too late. The component is not currently being inspected by the manufacturer and has only been inspected by independent service center. No warning lights or other symptoms displayed prior to the failure and the only time it first appeared was on the highway at high speeds.

2020 CHEVROLET EQUINOX

ID: 2126442

FUEL/PROPULSION SYSTEM

Fuel pump driver control module went out in my car while trying to drive forward in my drive way. My car will not start again.

2020 CHEVROLET EQUINOX

ID: 2126402

EXTERIOR LIGHTING

On August 3rd, while driving on the freeway at 55mph, my vehicle's brakes became extremely stiff, and I could not press them down to engage the braking system. I was about to collide with the vehicle in front of me, so I quickly veered right without looking because I had no time. After moving to the right, the brakes finally slowed the vehicle to around 40mph. Luckily, the traffic light turned green, allowing me to continue moving with the remaining momentum. As I attempted to take a turn on a bridge above the freeway, the steering wheel became stiff. At this point, I was unsure whether I could turn the car at that speed with the steering not responding. I need General Motors and Chevrolet to take action on the severity of the situation and make the necessary and appropriate restitution to me for the traumatic and physical injuries sustained during the incident. For the amount of time I've been without a vehicle, I am now running high risk of loosing my job. $3,700. is what they are charging me, which is conveniently not under warranty. When consistently stating that no one really sure what's covered and what's not covered.

2020 CHEVROLET EQUINOX

ID: 2126401

FUEL/PROPULSION SYSTEM

On August 3rd, while driving on the freeway at 55mph, my vehicle's brakes became extremely stiff, and I could not press them down to engage the braking system. I was about to collide with the vehicle in front of me, so I quickly veered right without looking because I had no time. After moving to the right, the brakes finally slowed the vehicle to around 40mph. Luckily, the traffic light turned green, allowing me to continue moving with the remaining momentum. As I attempted to take a turn on a bridge above the freeway, the steering wheel became stiff. At this point, I was unsure whether I could turn the car at that speed with the steering not responding. I need General Motors and Chevrolet to take action on the severity of the situation and make the necessary and appropriate restitution to me for the traumatic and physical injuries sustained during the incident. For the amount of time I've been without a vehicle, I am now running high risk of loosing my job. $3,700. is what they are charging me, which is conveniently not under warranty. When consistently stating that no one really sure what's covered and what's not covered.

2020 CHEVROLET EQUINOX

ID: 2126400

SERVICE BRAKES

On August 3rd, while driving on the freeway at 55mph, my vehicle's brakes became extremely stiff, and I could not press them down to engage the braking system. I was about to collide with the vehicle in front of me, so I quickly veered right without looking because I had no time. After moving to the right, the brakes finally slowed the vehicle to around 40mph. Luckily, the traffic light turned green, allowing me to continue moving with the remaining momentum. As I attempted to take a turn on a bridge above the freeway, the steering wheel became stiff. At this point, I was unsure whether I could turn the car at that speed with the steering not responding. I need General Motors and Chevrolet to take action on the severity of the situation and make the necessary and appropriate restitution to me for the traumatic and physical injuries sustained during the incident. For the amount of time I've been without a vehicle, I am now running high risk of loosing my job. $3,700. is what they are charging me, which is conveniently not under warranty. When consistently stating that no one really sure what's covered and what's not covered.

2020 CHEVROLET EQUINOX

ID: 2123419

SERVICE BRAKES

The vacuum pump seized and broke and sent debris into the camshaft

2020 CHEVROLET EQUINOX

ID: 2122310

STEERING

I am experiencing a recurring issue with my vehicle where the Park Assist system keeps activating unexpectedly, and the Check Engine Light (CEL) also comes on. I have taken the vehicle to O’Reilly Auto Parts for a diagnostic scan, and they reported no repairable codes present. Additionally, I visited Tires Plus, and their assessment was that if the light goes off on its own, then no issue is present that requires repair. Despite the temporary disappearance of the warning lights, the issue keeps returning, which raises concern. The Park Assist activation is not being manually triggered and appears without warning, often accompanied by the CEL. This inconsistent behavior suggests there may be an intermittent or underlying issue with the vehicle’s sensors, wiring, or onboard systems that may not register a permanent diagnostic code. At this time, no repairs have been performed due to both locations stating that no actionable codes or faults were detected. However, the issue continues to happen periodically, and I would like further inspection or documentation of the problem, especially if it worsens or begins affecting vehicle safety or drivability.

2020 CHEVROLET EQUINOX

ID: 2122309

ELECTRICAL SYSTEM

I am experiencing a recurring issue with my vehicle where the Park Assist system keeps activating unexpectedly, and the Check Engine Light (CEL) also comes on. I have taken the vehicle to O’Reilly Auto Parts for a diagnostic scan, and they reported no repairable codes present. Additionally, I visited Tires Plus, and their assessment was that if the light goes off on its own, then no issue is present that requires repair. Despite the temporary disappearance of the warning lights, the issue keeps returning, which raises concern. The Park Assist activation is not being manually triggered and appears without warning, often accompanied by the CEL. This inconsistent behavior suggests there may be an intermittent or underlying issue with the vehicle’s sensors, wiring, or onboard systems that may not register a permanent diagnostic code. At this time, no repairs have been performed due to both locations stating that no actionable codes or faults were detected. However, the issue continues to happen periodically, and I would like further inspection or documentation of the problem, especially if it worsens or begins affecting vehicle safety or drivability.

2020 CHEVROLET EQUINOX

ID: 2122308

SERVICE BRAKES

I am experiencing a recurring issue with my vehicle where the Park Assist system keeps activating unexpectedly, and the Check Engine Light (CEL) also comes on. I have taken the vehicle to O’Reilly Auto Parts for a diagnostic scan, and they reported no repairable codes present. Additionally, I visited Tires Plus, and their assessment was that if the light goes off on its own, then no issue is present that requires repair. Despite the temporary disappearance of the warning lights, the issue keeps returning, which raises concern. The Park Assist activation is not being manually triggered and appears without warning, often accompanied by the CEL. This inconsistent behavior suggests there may be an intermittent or underlying issue with the vehicle’s sensors, wiring, or onboard systems that may not register a permanent diagnostic code. At this time, no repairs have been performed due to both locations stating that no actionable codes or faults were detected. However, the issue continues to happen periodically, and I would like further inspection or documentation of the problem, especially if it worsens or begins affecting vehicle safety or drivability.

2020 CHEVROLET EQUINOX

ID: 2121946

SERVICE BRAKES

Getting off the highway and brake pedal is just hard can barely push it. It stopped but barely.

2020 CHEVROLET EQUINOX

ID: 2120352

ENGINE AND ENGINE COOLING

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate. Afterward, the message "Low Power Mode" was displayed. The contact was able to pull over to the shoulder of the roadway; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Turbocharger Control Valve (TCV). The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-020. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

2020 CHEVROLET EQUINOX

ID: 2120193

SERVICE BRAKES

I purchased this vehicle as a Certified Pre-Owned vehicle from George Moore Chevrolet in Jacksonville, Florida, in October 2023. At the time of purchase, the vehicle had approximately 35,000 miles, and it now has approximately 60,000 miles. I have maintained all recommended service intervals and oil changes as required. On June 14, 2025, while stopped at a traffic signal with my foot on the brake pedal, the pedal suddenly sank to the floor, causing the vehicle to roll forward into traffic unexpectedly. I was able to place the vehicle in neutral and then park to prevent a collision. After turning the vehicle off and restarting it when the light changed, the brakes continued to fail. I carefully maneuvered to a nearby area behind a warehouse and allowed the vehicle to come to a complete stop by shifting into neutral. I contacted a tow truck through my State Farm roadside assistance program and had the vehicle transported to my local mechanic. Upon inspection on June 16, 2025, the technician determined that the brake lines were corroded and leaking. Initially, he suspected the master brake cylinder, but it was confirmed not to be leaking. He noted that the metal-braided portion of the brake line had completely deteriorated on one side and was severely compromised on the other. Both brake lines were replaced to restore braking function. Fortunately, I was able to avoid an accident, but this was an alarming experience that I have never encountered in any vehicle I have owned. My mechanic expressed concern about the extent of corrosion on such a relatively new vehicle and indicated this could represent a broader safety issue. I respectfully request that this matter be documented and investigated to ensure that other drivers are not placed at similar risk.

2020 CHEVROLET EQUINOX

ID: 2117892

SERVICE BRAKES

•Initial incident: July 2, 2025 •Recurring occurrences: August 8, 2025 Vehicle Issue Description: Several months ago, the vehicle’s check engine light came on. A diagnostic scan was performed at O’Reilly Auto Parts, but no error codes were detected. The vehicle was taken to an independent repair shop for further inspection. The shop found no mechanical issues and confirmed the vehicle was operating normally at that time. On August 6, 2025, the “Service Brake Assist” warning appeared briefly on the dashboard but turned off shortly afterward. The parking brake warning light also came on that same day, then went off. These warning lights reappeared intermittently on August 8, 2025. No repairs have been made as there are no active recalls related to these issues. However, it is noted that there are consumer complaints reporting similar problems. This raises concerns about potential intermittent or undetected safety system faults, particularly involving the brake assist system and parking brake functionality. Checked brakes again no issues determined per Bridgestone and Mavis.

2020 CHEVROLET EQUINOX

ID: 2117891

ELECTRICAL SYSTEM

•Initial incident: July 2, 2025 •Recurring occurrences: August 8, 2025 Vehicle Issue Description: Several months ago, the vehicle’s check engine light came on. A diagnostic scan was performed at O’Reilly Auto Parts, but no error codes were detected. The vehicle was taken to an independent repair shop for further inspection. The shop found no mechanical issues and confirmed the vehicle was operating normally at that time. On August 6, 2025, the “Service Brake Assist” warning appeared briefly on the dashboard but turned off shortly afterward. The parking brake warning light also came on that same day, then went off. These warning lights reappeared intermittently on August 8, 2025. No repairs have been made as there are no active recalls related to these issues. However, it is noted that there are consumer complaints reporting similar problems. This raises concerns about potential intermittent or undetected safety system faults, particularly involving the brake assist system and parking brake functionality. Checked brakes again no issues determined per Bridgestone and Mavis.

2020 CHEVROLET EQUINOX

ID: 2117890

FUEL/PROPULSION SYSTEM

•Initial incident: July 2, 2025 •Recurring occurrences: August 8, 2025 Vehicle Issue Description: Several months ago, the vehicle’s check engine light came on. A diagnostic scan was performed at O’Reilly Auto Parts, but no error codes were detected. The vehicle was taken to an independent repair shop for further inspection. The shop found no mechanical issues and confirmed the vehicle was operating normally at that time. On August 6, 2025, the “Service Brake Assist” warning appeared briefly on the dashboard but turned off shortly afterward. The parking brake warning light also came on that same day, then went off. These warning lights reappeared intermittently on August 8, 2025. No repairs have been made as there are no active recalls related to these issues. However, it is noted that there are consumer complaints reporting similar problems. This raises concerns about potential intermittent or undetected safety system faults, particularly involving the brake assist system and parking brake functionality. Checked brakes again no issues determined per Bridgestone and Mavis.

2020 CHEVROLET EQUINOX

ID: 2117837

SERVICE BRAKES

I was driving just got off the freeway and went to hit the brakes and the brake pedal was hard as a rock I had to use force to slow down to safely get over from the left lane to the right lane to get into a parking lot was a pretty scary experience, called AAA had it towed to the dealer they said the vacuum pump failed which I suspected because of the other complaints regarding the same thing, there was no recalls on my car dealer fixed it under warranty and they said there was no damage to the camshaft. The dealer was amazing and would reccamend them, I also had to pay 100 deductible. As others have stated theres a recall on the vacuum pumps but certain Vin #s are not included. Gm needs to included all Vin #s for the equinox in the recall whats it gonna take somebody to get killed!

2020 CHEVROLET EQUINOX

ID: 2116593

FUEL/PROPULSION SYSTEM

Check engine light came on got code P1005 and code P1029. Shop had to change out fuel level sensor code came back so they had to change out fuel pump. Car has 55,000 miles on it.

2020 CHEVROLET EQUINOX

ID: 2116044

SERVICE BRAKES

My breaks stopped working while I was driving, they became hard to press and unable to function. The vacuum pump attached to the engine failed. The vacuum has broken pieces that are now inside of the engine. No warning indicator lights appeared before the incident. As far as I'm aware other similar models are having the same issue but my vin was not included in the recall.

2020 CHEVROLET EQUINOX

ID: 2114341

FUEL/PROPULSION SYSTEM

Engine light continues to turn on after taking it to shop multiple times and no one can find the problem. Code shows P0299. Everything has been checked and there’s nothing to correspond with this code. This has been going on for a year now with multiple fees paid to diagnose and repair.

2020 CHEVROLET EQUINOX

ID: 2114340

ENGINE

Engine light continues to turn on after taking it to shop multiple times and no one can find the problem. Code shows P0299. Everything has been checked and there’s nothing to correspond with this code. This has been going on for a year now with multiple fees paid to diagnose and repair.

2020 CHEVROLET EQUINOX

ID: 2114241

SERVICE BRAKES

While driving on the freeway at 75 mph my vacuum pump seized and shattered, causing me to loose all breaking power, damaging my engine beyond repair and endangering my life and numerous other drivers on the road. There is a current recall on the particular year, make and model for this issue but my VIN is not included so the dealership refuses to fix the issue.

Crash 1 Injured

2020 CHEVROLET EQUINOX

ID: 2114240

ENGINE

While driving on the freeway at 75 mph my vacuum pump seized and shattered, causing me to loose all breaking power, damaging my engine beyond repair and endangering my life and numerous other drivers on the road. There is a current recall on the particular year, make and model for this issue but my VIN is not included so the dealership refuses to fix the issue.

Crash 1 Injured

2020 CHEVROLET EQUINOX

ID: 2114034

FUEL/PROPULSION SYSTEM

Apparently my vehicle is experiencing the same fuel system and infotainment issues that others have been recalled for. As someone who has been diagnosed with car related PTSD; these issues have become very distressing to say the least. The infotainment system has shut off countless times while driving. I was traveling and missed my exit,I've also been abruptly been disconnected from important work calls and doctors offices. The fuel system is leaking fuel and the smell comes through the vents. As one of two people that utilize this vehicle that are asthmatic; this is very dangerous for us. Also my toddler aged niece cannot ride because of the harsh chemicals she would have to breathe in. Because of the leaking fuel, I'm terrified that it could breakdown anywhere or better yet worse catch fire while I'm driving. I have attached photos of the issues,unfortunately I can't upload the videos but I have countless in regards to the infotainment system and a video message from the mechanic in regards to the fuel system. If there is anyway I can send them also,it would be appreciated.

2020 CHEVROLET EQUINOX

ID: 2114033

ELECTRICAL SYSTEM

Apparently my vehicle is experiencing the same fuel system and infotainment issues that others have been recalled for. As someone who has been diagnosed with car related PTSD; these issues have become very distressing to say the least. The infotainment system has shut off countless times while driving. I was traveling and missed my exit,I've also been abruptly been disconnected from important work calls and doctors offices. The fuel system is leaking fuel and the smell comes through the vents. As one of two people that utilize this vehicle that are asthmatic; this is very dangerous for us. Also my toddler aged niece cannot ride because of the harsh chemicals she would have to breathe in. Because of the leaking fuel, I'm terrified that it could breakdown anywhere or better yet worse catch fire while I'm driving. I have attached photos of the issues,unfortunately I can't upload the videos but I have countless in regards to the infotainment system and a video message from the mechanic in regards to the fuel system. If there is anyway I can send them also,it would be appreciated.

2020 CHEVROLET EQUINOX

ID: 2110927

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH, the check engine, traction control, and stability control warning lights were illuminated. The vehicle was taken to the local Advance Auto Store and was diagnosed with a fuel injector failure. The fuel injectors were replaced, but the failure persisted. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 92,080.

2020 CHEVROLET EQUINOX

ID: 2110926

TRACTION CONTROL SYSTEM

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH, the check engine, traction control, and stability control warning lights were illuminated. The vehicle was taken to the local Advance Auto Store and was diagnosed with a fuel injector failure. The fuel injectors were replaced, but the failure persisted. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 92,080.

2020 CHEVROLET EQUINOX

ID: 2110925

ENGINE AND ENGINE COOLING

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH, the check engine, traction control, and stability control warning lights were illuminated. The vehicle was taken to the local Advance Auto Store and was diagnosed with a fuel injector failure. The fuel injectors were replaced, but the failure persisted. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 92,080.

2020 CHEVROLET EQUINOX

ID: 2109075

SEAT BELTS

We were in a 9car pile up. Front and back and drivers side were hit and severely damaged. Airbags did not deploy. After the accident smoke was seen coming from the sides of the car where the seat belts come out of. Both front and back were white puffs of smoke from all four seatbelts. The front passenger seatbelt failed to tighten on impact as all the other seatbelts did. Passenger was thrown about the front area, hitting multiple parts of the body. Car is currently in a tow lot. Insurance is going to inspect it.

Crash

2020 CHEVROLET EQUINOX

ID: 2109074

AIR BAGS

We were in a 9car pile up. Front and back and drivers side were hit and severely damaged. Airbags did not deploy. After the accident smoke was seen coming from the sides of the car where the seat belts come out of. Both front and back were white puffs of smoke from all four seatbelts. The front passenger seatbelt failed to tighten on impact as all the other seatbelts did. Passenger was thrown about the front area, hitting multiple parts of the body. Car is currently in a tow lot. Insurance is going to inspect it.

Crash

2020 CHEVROLET EQUINOX

ID: 2107880

ENGINE

The contact owned a 2020 Chevrolet Equinox. The contact stated that while driving at 70 MPH, the check engine warning light illuminated, and the instrument panel lights became dim/flicker, and the vehicle lost automotive power. The contact mentioned she pulled over to the right side and left the vehicle at the scene. In addition, the contact drove back to the scene where the vehicle was parked, and she noticed the state trooper and a tow company. No injuries were sustained. No medical attention. The contact mentioned the fire happened overnight. The vehicle extinguished independently. A fire department mentioned to the contact that there were calls about the fire and that the fire was coming from the engine. However, the fire report was unknown. A police report was filed. The insurance company denied the claim of fire. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Fire

2020 CHEVROLET EQUINOX

ID: 2107503

LANE DEPARTURE: BLIND SPOT DETECTION

My car won’t stay started as if the gas is not going through the engine. I was told it might be the fuel control module or fuel pump

2020 CHEVROLET EQUINOX

ID: 2107502

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My car won’t stay started as if the gas is not going through the engine. I was told it might be the fuel control module or fuel pump

2020 CHEVROLET EQUINOX

ID: 2107501

UNKNOWN OR OTHER

My car won’t stay started as if the gas is not going through the engine. I was told it might be the fuel control module or fuel pump

2020 CHEVROLET EQUINOX

ID: 2106923

ENGINE AND ENGINE COOLING

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving above 50 MPH, the vehicle was shaking and vibrating abnormally and failed to properly accelerate. The contact stated that the message "Turn Off Engine" was displayed. The contact stated that the engine had experienced excessive oil consumption. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the PCV was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.

2020 CHEVROLET EQUINOX

ID: 2103030

SERVICE BRAKES

The vacuum pump broke and caused the brake booster to lose vacuum and made the brakes hard and almost caused an accident.

2020 CHEVROLET EQUINOX

ID: 2103029

ENGINE

The vacuum pump broke and caused the brake booster to lose vacuum and made the brakes hard and almost caused an accident.

2020 CHEVROLET EQUINOX

ID: 2098626

ENGINE

Vehicle brakes became hard and failed to stop, check engine light came on and warning saying reduced engine power. Vacuum pump seized and broke off in the crankshaft. After vacuum pump replacement vehicle failed to start multiple times. Vehicle started and had rough idle and stalled multiple times. Currently awaiting dealer inspection.

2020 CHEVROLET EQUINOX

ID: 2098625

SERVICE BRAKES

Vehicle brakes became hard and failed to stop, check engine light came on and warning saying reduced engine power. Vacuum pump seized and broke off in the crankshaft. After vacuum pump replacement vehicle failed to start multiple times. Vehicle started and had rough idle and stalled multiple times. Currently awaiting dealer inspection.

2020 CHEVROLET EQUINOX

ID: 2094808

SERVICE BRAKES

I am filing a safety complaint regarding a failure of the vacuum pump in my 2020 Chevrolet Equinox. The failure occurred without warning and severely impacted the vehicle’s braking performance, posing a serious safety risk while driving. When the vacuum pump failed, I experienced a hard brake pedal and a significant loss of braking power, which made it difficult to stop the vehicle safely. Thankfully, I was not in heavy traffic or approaching a stoplight at high speed when it happened—otherwise, it could have resulted in a serious accident. After researching this issue, I discovered that vacuum pump failures appear to be a recurring problem in other GM vehicles of similar model years. It is extremely concerning that such a critical component could fail prematurely and without adequate warning. I believe this issue should be investigated for a potential defect and safety recall. I urge the NHTSA to look into this matter to ensure the safety of other drivers who may be at risk due to this defect. Thank you for your time and attention.

2020 CHEVROLET EQUINOX

ID: 2094653

SERVICE BRAKES

This past weekend, while driving my 2020 Chevrolet Equinox, I experienced a sudden and complete brake failure. I was turning into a residential neighborhood at approximately 20-30mph when the brakes locked up without warning. Despite pressing the brake pedal, the car would not stop. I attempted to shift into park, but the vehicle continued to roll forward. I had to engage the emergency brake, which caused the car to come to an immediate stop. Thankfully, there were no cars in front of me, but I came dangerously close to hitting a cement wall head-on. This created a serious risk to my safety and potentially to others had the situation occurred in traffic or near pedestrians. There were no warning lights, noises, or prior symptoms indicating an issue with the braking system. The vehicle has since been towed to the dealership and is currently awaiting inspection. I've learned that there are existing recalls on other VINS for the 2020 Equinox related to an incorrect lubricant used in the manufacturing process of the rear brake calipers. This defect can cause the calipers to swell, leading to excessive brake drag. Over time, this drag may result in overheating and possible brake lockup, which aligns with what I experienced. The component appears to be the braking system, specifically involving the calipers or pads. At the time of writing, the failure has not yet been confirmed by the dealer. This issue is extremely dangerous and could have resulted in a severe crash. I am reporting this in hopes that it contributes to a broader investigation, especially if this problem extends beyond currently recalled VINs.

2020 CHEVROLET EQUINOX

ID: 2091076

SUSPENSION

Engine reduced power, over acceleration as well as sluggish acceleration, wobbling on the freeway, electrical dashboard problems, tire sensor light comes on after getting it repaired. This vehicle has the same problems like 2021 -2024, reduced speed and couldn't go over 40 mph on a busy street with speed limited being 50 mph.

2020 CHEVROLET EQUINOX

ID: 2091075

ELECTRICAL SYSTEM

Engine reduced power, over acceleration as well as sluggish acceleration, wobbling on the freeway, electrical dashboard problems, tire sensor light comes on after getting it repaired. This vehicle has the same problems like 2021 -2024, reduced speed and couldn't go over 40 mph on a busy street with speed limited being 50 mph.

2020 CHEVROLET EQUINOX

ID: 2091074

ENGINE

Engine reduced power, over acceleration as well as sluggish acceleration, wobbling on the freeway, electrical dashboard problems, tire sensor light comes on after getting it repaired. This vehicle has the same problems like 2021 -2024, reduced speed and couldn't go over 40 mph on a busy street with speed limited being 50 mph.

2020 CHEVROLET EQUINOX

ID: 2090925

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

The contact owns a 2020 Chevrolet Equinox. The contact stated that at start -up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the A/C compressor was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 18-NA-162; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

2020 CHEVROLET EQUINOX

ID: 2090924

ENGINE

The contact owns a 2020 Chevrolet Equinox. The contact stated that at start -up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the A/C compressor was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 18-NA-162; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

2020 CHEVROLET EQUINOX

ID: 2090658

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Chevrolet Equinox. The contact stated while his son was driving 60 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal and stalled. No warning light was illuminated. The contact's son was able to coast to the side of the road. The contact's son called Roadside Assistance, who added gasoline to the vehicle, because the contact's son believed that was the cause of the failure. However, the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The fuel pump and battery were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

2020 CHEVROLET EQUINOX

ID: 2090165

UNKNOWN OR OTHER

Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light.

2020 CHEVROLET EQUINOX

ID: 2090164

ELECTRICAL SYSTEM

Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light.

2020 CHEVROLET EQUINOX

ID: 2086847

SERVICE BRAKES

The vaccum pump seized which is connected to the camshaft which broke causing the timing chain to break. This caused the vehicle to lose breaking g power and almost wreck.

2020 CHEVROLET EQUINOX

ID: 2086846

ENGINE

The vaccum pump seized which is connected to the camshaft which broke causing the timing chain to break. This caused the vehicle to lose breaking g power and almost wreck.

2020 CHEVROLET EQUINOX

ID: 2082196

ENGINE

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence, and a handheld diagnostic machine retrieved DTC: U18A2. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.

2020 CHEVROLET EQUINOX

ID: 2078146

UNKNOWN OR OTHER

On February 25,2025 I first noticed my engine light was blinking constantly while my service esc light and tc light was on while driving on the freeway. When I exited the freeway all lights went off. I had my mechanic check it out and he suspected a misfire because he ran the vin and said my vehicle had a history of a misfire. I was unaware of that because I wasn't given that information when I bought the vehicle a little over a year ago. I drove the vehicle approximately a month just around town and on March 26 2025 I was driving on the freeway and again the service escaped light came back on as well as the TC light with a line across the letters TC. The engine light did not come on on this occasion. I've read stories with many people with my same vehicle having the very same issue however I've searched my vin and there's no recall listed for my particular vehicle and I think there should be. I find it strange that the lights only come on if I'm on the freeway and I don't feel safe driving the vehicle with my son in the car while traveling outside of the city. I'm still.under warranty but I'm unsure if this issue is covered under my warranty.

2020 CHEVROLET EQUINOX

ID: 2078145

ELECTRICAL SYSTEM

On February 25,2025 I first noticed my engine light was blinking constantly while my service esc light and tc light was on while driving on the freeway. When I exited the freeway all lights went off. I had my mechanic check it out and he suspected a misfire because he ran the vin and said my vehicle had a history of a misfire. I was unaware of that because I wasn't given that information when I bought the vehicle a little over a year ago. I drove the vehicle approximately a month just around town and on March 26 2025 I was driving on the freeway and again the service escaped light came back on as well as the TC light with a line across the letters TC. The engine light did not come on on this occasion. I've read stories with many people with my same vehicle having the very same issue however I've searched my vin and there's no recall listed for my particular vehicle and I think there should be. I find it strange that the lights only come on if I'm on the freeway and I don't feel safe driving the vehicle with my son in the car while traveling outside of the city. I'm still.under warranty but I'm unsure if this issue is covered under my warranty.

2020 CHEVROLET EQUINOX

ID: 2075974

SERVICE BRAKES

Service brake assist

2020 CHEVROLET EQUINOX

ID: 2075302

FUEL/PROPULSION SYSTEM

I have driven this car for approximately 40,000 miles without issue, and regularly have the oil changed. Based on what my mechanic told me, the fuel pump either failed or detached while I was driving on the turnpike. This resulted in a loss of oil. I was simply accelerating to pass another vehicle when several warning light illuminated. The engine made grinding noises and there was an oil-like smell. The dashboard gave me a warning to “seek engine service immediately” and that “acceleration would be limited.” This was a potentially dangerous situation but luckily it was mid day and not in busy traffic. So I was able to safely pull over to the side of the road. I understand that Equinox models from other years were recalled — why don’t you recall the 2020 models?!

2020 CHEVROLET EQUINOX

ID: 2073422

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. This is very dangerous and could have caused a deadly or serious injury crash. We had no prior warning to this happening. The shop owner is fixing the issue and we are holding onto receipts if this becomes a recall available on our vehicle. Very unsafe and according to my research has happened to alot of GM owners.

2020 CHEVROLET EQUINOX

ID: 2073421

SERVICE BRAKES

Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. This is very dangerous and could have caused a deadly or serious injury crash. We had no prior warning to this happening. The shop owner is fixing the issue and we are holding onto receipts if this becomes a recall available on our vehicle. Very unsafe and according to my research has happened to alot of GM owners.

2020 CHEVROLET EQUINOX

ID: 2070575

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 45 MPH, the vehicle started losing motive power, with the check engine and parking brake assist maintenance lights illuminated. The contact drove the vehicle to an independent mechanic at AAA. The vehicle was then diagnosed with fuel system assembly failure. The vehicle was repaired. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

2020 CHEVROLET EQUINOX

ID: 2069765

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic.

2020 CHEVROLET EQUINOX

ID: 2069764

ELECTRICAL SYSTEM

ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic.

2020 CHEVROLET EQUINOX

ID: 2069763

SERVICE BRAKES

ABS and breaks exploded at 67k miles and at 78k miles car shut off in middle of the street with no warning. Electric issues confirmed by mechanic.

2020 CHEVROLET EQUINOX

ID: 2068604

UNKNOWN OR OTHER

Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown .she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident.

2020 CHEVROLET EQUINOX

ID: 2068603

ENGINE

Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown .she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident.

2020 CHEVROLET EQUINOX

ID: 2068602

SERVICE BRAKES

Unknown, My wife was driving my 2020 Chevy equinox on the freeway when suddenly the vehicle shut down with no warning signs ..she tried to turn on the emergency lights and did not function slowly she yield to other lanes and cars honking she safely made it to the side of the freeway..she tried to turn the car and did not wanted to restart everything shutdown .she call roadside assistance..they came and try to give her a jumpstart and it fail.they tried to tow it and they couldn't cause the brakes were also locked..This.was a scary situation that would had cause major accident.

2020 CHEVROLET EQUINOX

ID: 2067559

FUEL/PROPULSION SYSTEM

2020 Equinox with14,860 miles stalled in busy intersection due to failed fuel pump module. This part was recalled for the 2021 and 2022 models and was on back order. My vehicle remained at the service center for two weeks and I was without any other means of transportation. If this had happened on the highway it might have resulted in a serious crash with the possibility of a fatality. There were no warning lights or messages prior to this happening.

2020 CHEVROLET EQUINOX

ID: 2064662

ENGINE

Engine burning excess oil causing engine to go in safety mode and preventing car to go over 25 miles per hr. This happen on a major highway with two kids in the car and was almost rear ended. Took to dealership who has recieved bulletins regarding this issue and will repair the engine. To me this should be on a recall due to saftety.

2020 CHEVROLET EQUINOX

ID: 2059717

POWER TRAIN

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving at approximately 35 MPH, the vehicle made an abnormal sound and stalled. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a transmission oil leak; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was towed to another independent mechanic where it was determined that there was a transmission leak; however, the cause of the failure was unknown. The contact researched and was made aware of NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

2020 CHEVROLET EQUINOX

ID: 2057775

FUEL/PROPULSION SYSTEM

Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles. Engine had to be replaced. $13,000. GM assist covered some but I paid $9072 to replace engine. Vehicle at approx 25000 miles had same issue. I took to dealer and they said a spark plug was cracked and had to replace. I took my vehicle in every 7k miles for oil change and inspection to local Conrad’s total car care. I was originally quoted verbally $9900 for engine repair. I called GM to file a complaint and they said engine “GM cost assist” program called me. When they got involved they offered $4100 towards repairs and dealer - Serpentini Westlake, oh increased their quote to $13k so I still pair $9072. Dealer got an extra $3k for me calling GM to complain and I “saved” or got $800 benefit from GM cost assist. What a scam.dealer refused to give me paperwork showing the details of repairs or breakdown of cost. I received a receipt that stated engine replacement $9072. They wanted me to sign the receipt but would not let me read or view any of the attached paperwork. I refused to sign the receipt and they reminded how much of a favor they did for me by giving me a loaner for approx 10 days while replacing my engine. They additionally said they aren’t required to provide me with any details regarding the GM cost assist or pricing.

2020 CHEVROLET EQUINOX

ID: 2057774

ENGINE

Engine loss of power while on highway. When tried to excelerate engine sputtered, going up small incline it would not exceed 50mph. Took to auto shop and spark plug tip was broke and error for cylinder #1. They said take to dealer. Took to dealer and they said engine failed. Cyclinder #1 no combustion. Vehicle had 87,000 miles. Engine had to be replaced. $13,000. GM assist covered some but I paid $9072 to replace engine. Vehicle at approx 25000 miles had same issue. I took to dealer and they said a spark plug was cracked and had to replace. I took my vehicle in every 7k miles for oil change and inspection to local Conrad’s total car care. I was originally quoted verbally $9900 for engine repair. I called GM to file a complaint and they said engine “GM cost assist” program called me. When they got involved they offered $4100 towards repairs and dealer - Serpentini Westlake, oh increased their quote to $13k so I still pair $9072. Dealer got an extra $3k for me calling GM to complain and I “saved” or got $800 benefit from GM cost assist. What a scam.dealer refused to give me paperwork showing the details of repairs or breakdown of cost. I received a receipt that stated engine replacement $9072. They wanted me to sign the receipt but would not let me read or view any of the attached paperwork. I refused to sign the receipt and they reminded how much of a favor they did for me by giving me a loaner for approx 10 days while replacing my engine. They additionally said they aren’t required to provide me with any details regarding the GM cost assist or pricing.

2020 CHEVROLET EQUINOX

ID: 2055379

FUEL/PROPULSION SYSTEM

fuel pump failed at 48246 miles the car shut off in the middle of a busy road in my city fortunately we were able to coast to a parking lot across the street and had the vehicle towed to Kerry Chevrolet Kerry Chevrolet inspected , confirmed and repaired the vehicle at a cost of $766.75 to me. They would not warranty this and I had to rent a car while mine was in the shop. If it had been warranties by chevrolet I wouldn't have had to rent the vehicle at a cost of $160.43. light on dash came on and car wouldl cut in and out I was on my way to Kerry Chevrolet for service on this issue when it completely stopped.

2020 CHEVROLET EQUINOX

ID: 2052904

Chest Clip, Buckle, Harness

1. The harness will randomly loosen while we are driving down the road after we have insured our child is securely in the seat. 2. Our child would not be properly restrained in the result of a wreck. 3. Yes, inspected by a CPST.

2020 CHEVROLET EQUINOX

ID: 2052900

Chest Clip, Buckle, Harness

The harness will loosen while I’m driving, after I have tightened / secured my child, therefore making them unsafe in the result of a crash.