2025 CHEVROLET EQUINOX EV

SERVICE BRAKES, HYDRAULIC

General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.

Risk: A vehicle that does not automatically brake as expected increases the risk of a crash.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.

Risk: A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.

VISIBILITY/WIPER

Glare on the windshield from the reflected dash can be quite profound on sunny days. At times, when the sun is at a particular angle during late afternoon, the glare makes driving in congested city traffic very difficult due to a nearly opaque view through the glass. A perfect image of the dash blocks the driver's view of near objects, especially people walking on front of the vehicle.

UNKNOWN OR OTHER

The onstar module in the vehicle has not worked in two months. Its the only way the vehicle can receive updates and many safety features linked to it. No Help or response from GM or Dealership. They just say we don't have an ETA and its a waiting game. Note, no software updates can be installed without this service.

UNKNOWN OR OTHER

OnStar module has failed and malfunctioned. Vehicle is available for inspection. Vehicle now sates it needs an important safety update from GM, but vehicle will not update. Vehicle has not been to a dealership at this time, because I can not get a dealership to give me an estimate for repairs, not will they provide a loaner. But the error code has been verified in writing by OnStar- yet they refuse to just send a new module to preferred dealer so I can get it repaired. Absolutely no warnings on vehicle. Forward emergency braking system engaged when not needed and almost put myself and my grandkids through the windshield. (even though we were all properly restrained) I have since had to disengage this feature because it has now happened 2 times. There are thousands of persons with these same issues as can be found on the OnStar community or Chevrolet Forums.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

OnStar module has failed and malfunctioned. Vehicle is available for inspection. Vehicle now sates it needs an important safety update from GM, but vehicle will not update. Vehicle has not been to a dealership at this time, because I can not get a dealership to give me an estimate for repairs, not will they provide a loaner. But the error code has been verified in writing by OnStar- yet they refuse to just send a new module to preferred dealer so I can get it repaired. Absolutely no warnings on vehicle. Forward emergency braking system engaged when not needed and almost put myself and my grandkids through the windshield. (even though we were all properly restrained) I have since had to disengage this feature because it has now happened 2 times. There are thousands of persons with these same issues as can be found on the OnStar community or Chevrolet Forums.

ELECTRICAL SYSTEM

I purchased this vehicle new. Within weeks started having issues with the OnStar system. Obviously with the module not working, other things began happening. I can't see status of charge. I can't find charging stations when driving. My hands free doesn't work because google is always off line. Can't use OnStar system because it doesn't work. Came out one morning to find my vehicle unlocked and all the windows down. I live in Florida, have never once used the defrost system or set the vehicle temperature above 72. Turned the car on one day and the defrosters magically turned on and the temperature went up to 76 full blast. The the forward braking system started slamming the brakes when I was already stopping. One day it slammed us so hard that my grandchildren screamed because their car seat belts cut into their shoulders. Contacted OnStar numerous times. Contacted dealerships numerous times. After weeks and weeks, I finally have a dealer willing to look at it. I have been provided one fault code by OnStar. There are so many people with issues and research shows the module is and has been on back order for months and months. Vehicle also makes noises like it is trying to lock or unlock whenever I open a door. There were no warnings for any of it. Just began. Safety is at risk because vehicle malfunctions. OnStar confirmed there is an error. Going to dealer finally this week. No warning lamps and issues got bad enough for concern approximately one month ago but were noticed within weeks of purchasing vehicle which was purchased [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

I purchased this vehicle new. Within weeks started having issues with the OnStar system. Obviously with the module not working, other things began happening. I can't see status of charge. I can't find charging stations when driving. My hands free doesn't work because google is always off line. Can't use OnStar system because it doesn't work. Came out one morning to find my vehicle unlocked and all the windows down. I live in Florida, have never once used the defrost system or set the vehicle temperature above 72. Turned the car on one day and the defrosters magically turned on and the temperature went up to 76 full blast. The the forward braking system started slamming the brakes when I was already stopping. One day it slammed us so hard that my grandchildren screamed because their car seat belts cut into their shoulders. Contacted OnStar numerous times. Contacted dealerships numerous times. After weeks and weeks, I finally have a dealer willing to look at it. I have been provided one fault code by OnStar. There are so many people with issues and research shows the module is and has been on back order for months and months. Vehicle also makes noises like it is trying to lock or unlock whenever I open a door. There were no warnings for any of it. Just began. Safety is at risk because vehicle malfunctions. OnStar confirmed there is an error. Going to dealer finally this week. No warning lamps and issues got bad enough for concern approximately one month ago but were noticed within weeks of purchasing vehicle which was purchased [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The 2025 Chevrolet Equinox EV LT FWD was purchased with an HD Surround Vision system that advertises multiple camera views including standard and overhead front/rear perspectives and rear hitch area monitoring, but lacks any convenient dashboard control to access these features when needed. Currently, drivers must shift into reverse gear then back to drive to activate the cameras, creating safety hazards when maneuvering in tight parking spaces, street parking, or narrow garages where visibility is most critical. Despite eight months since purchase and three service visits to Capitol Chevrolet Austin, no solution has been provided, with the dealership service team showing reluctance to address this functionality issue. This matter requires escalation to appropriate stakeholders, as customers should not pay for advertised safety features that lack practical usability—the current implementation renders the HD Surround Vision system ineffective for its intended purpose and creates the very safety risks it was designed to prevent, necessitating the implementation of proper dashboard controls to access all camera views without requiring potentially dangerous gear changes.

VISIBILITY/WIPER

Dash glare on sunny days makes it difficult to see through front windshield.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

This has happened about 4 times in 4 months. In each scenario I am driving very slowly (3 times forwards, one time in reverse) with no obvious obstacle or crash potential. The brakes will slam suddenly very aggressively, I assume it is the e-brakes as it feels like I hit a wall. It is a safety issue as if someone was behind me it could cause an accident. This is discussed on multiple message boards(e.g. Hard braking without warning! | Chevy Equinox EV Forum https://share.google/EUGSD4XpQzOpnlUwy) but the manufacturer is not acknowledging any issue when contacted. I called the dealer as well and they were not aware of any issues. I have not had the vehicle inspected

SERVICE BRAKES

This has happened about 4 times in 4 months. In each scenario I am driving very slowly (3 times forwards, one time in reverse) with no obvious obstacle or crash potential. The brakes will slam suddenly very aggressively, I assume it is the e-brakes as it feels like I hit a wall. It is a safety issue as if someone was behind me it could cause an accident. This is discussed on multiple message boards(e.g. Hard braking without warning! | Chevy Equinox EV Forum https://share.google/EUGSD4XpQzOpnlUwy) but the manufacturer is not acknowledging any issue when contacted. I called the dealer as well and they were not aware of any issues. I have not had the vehicle inspected

WHEELS

Front passenger wheel cracked, daily driving route does not have potholes or any other debris that could have cause the rim to crack randomly.

VISIBILITY/WIPER

The glare from the dashboard into the windshield blocked my view almost completely when driving on the San Francisco International Airport ramp, especially when the car was on a downhill ramp. I could not see anything in front of me for a couple seconds. This could have led to an accident should the car infront of me had breaked and stopped. The glare is also visible in normal driving conditions on sunny days and can distract my attention from the road.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

BRAKING FAILURE on 2025 Equinox EV LT model - my car has had two separate brake failures going down a steep dry rocky road in clear weather, once with one pedal driving on and once without, on July 21st, 2025 and August 11th, 2025 respectively. It doesn't happen every time going down this road and each time at no more than 5 - 10 miles per hour, with the brake pedal to the floor the car was not slowing down and the weight of the car on the steep track made it speed up considerably which made it dangerous due to the steepness of the hill and turns in the road. The first time I drove off the road onto flat grass and the car came to a stop, the last time it happened I pumped the brakes until the car stopped and the "ABS engaged" light came on the dashboard above the steering wheel. It happened twice on the road that time. There were no prior alerts or warning lights. The car has 5000 miles and is still under warranty, the Chevy dealership had the car for 3 days. The dealership was not able to reproduce or confirm the problem with the brakes. The dealership told me they did a series of resets. They have not given me the written service report yet. I have an appointment to take the car back to the dealer. The brake fluid level is good, there are no current alerts on the dashboard while driving. The car is available for inspection upon request. I am concerned that my wife and I may be injured or killed in a braking failure or that we may injure or kill others or damage property.

SERVICE BRAKES

BRAKING FAILURE on 2025 Equinox EV LT model - my car has had two separate brake failures going down a steep dry rocky road in clear weather, once with one pedal driving on and once without, on July 21st, 2025 and August 11th, 2025 respectively. It doesn't happen every time going down this road and each time at no more than 5 - 10 miles per hour, with the brake pedal to the floor the car was not slowing down and the weight of the car on the steep track made it speed up considerably which made it dangerous due to the steepness of the hill and turns in the road. The first time I drove off the road onto flat grass and the car came to a stop, the last time it happened I pumped the brakes until the car stopped and the "ABS engaged" light came on the dashboard above the steering wheel. It happened twice on the road that time. There were no prior alerts or warning lights. The car has 5000 miles and is still under warranty, the Chevy dealership had the car for 3 days. The dealership was not able to reproduce or confirm the problem with the brakes. The dealership told me they did a series of resets. They have not given me the written service report yet. I have an appointment to take the car back to the dealer. The brake fluid level is good, there are no current alerts on the dashboard while driving. The car is available for inspection upon request. I am concerned that my wife and I may be injured or killed in a braking failure or that we may injure or kill others or damage property.

UNKNOWN OR OTHER

NHTSA Safety Complaint (Loss of Emergency Connectivity) Subject: 2025 Chevrolet Equinox EV — OnStar/telematics failure disables Emergency Services & Automatic Crash Response; part on national backorder VIN: [XXX] Make/Model/Year: Chevrolet Equinox EV, 2025, RS trim Mileage at first occurrence: 4000 Date problem first occurred: [XXX] Frequency: Continuous (services remain unavailable) Injuries/Crashes: None to date Component(s) affected: Electrical system — telematics/communication (OnStar); emergency calling/SOS; crash notification (ACR). Description of the safety defect: The vehicle’s OnStar/Connected Services display “Services Unavailable.” The dealer diagnosed a failed telematics module. Replacement is on national backorder with no estimated timeframe. While in this condition, Emergency Services and Automatic Crash Response are disabled—the SOS button does not connect, and the vehicle will not automatically contact OnStar after a crash. Parts availability (scope/delay): My dealership and multiple GM/Chevrolet and OnStar owner forums indicate 3+ month waits for the telematics module with no ETA, leaving vehicles without emergency connectivity for extended periods. What has been done so far: Dealer confirmed module failure and opened a parts order; advised no ETA due to national backorder. Manufacturer has not provided an interim fix or loaner vehicle. Issue remains unresolved as of Aug 11, 2025. Why this is a safety concern: Loss of emergency calling and crash notification defeats safety features marketed as critical for post-crash response. Owners cannot rely on the vehicle to summon help after a collision or medical emergency. Requested NHTSA action : Track this failure and parts unavailability, assess scope, and determine whether a safety investigation or recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

NHTSA Safety Complaint (Loss of Emergency Connectivity) Subject: 2025 Chevrolet Equinox EV — OnStar/telematics failure disables Emergency Services & Automatic Crash Response; part on national backorder VIN: [XXX] Make/Model/Year: Chevrolet Equinox EV, 2025, RS trim Mileage at first occurrence: 4000 Date problem first occurred: [XXX] Frequency: Continuous (services remain unavailable) Injuries/Crashes: None to date Component(s) affected: Electrical system — telematics/communication (OnStar); emergency calling/SOS; crash notification (ACR). Description of the safety defect: The vehicle’s OnStar/Connected Services display “Services Unavailable.” The dealer diagnosed a failed telematics module. Replacement is on national backorder with no estimated timeframe. While in this condition, Emergency Services and Automatic Crash Response are disabled—the SOS button does not connect, and the vehicle will not automatically contact OnStar after a crash. Parts availability (scope/delay): My dealership and multiple GM/Chevrolet and OnStar owner forums indicate 3+ month waits for the telematics module with no ETA, leaving vehicles without emergency connectivity for extended periods. What has been done so far: Dealer confirmed module failure and opened a parts order; advised no ETA due to national backorder. Manufacturer has not provided an interim fix or loaner vehicle. Issue remains unresolved as of Aug 11, 2025. Why this is a safety concern: Loss of emergency calling and crash notification defeats safety features marketed as critical for post-crash response. Owners cannot rely on the vehicle to summon help after a collision or medical emergency. Requested NHTSA action : Track this failure and parts unavailability, assess scope, and determine whether a safety investigation or recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Discovered water underneath passenger footwell carpet, causing a musty and mildewy smell. Many reports of similar discoveries online prompted the initial search. Safety concern is mold growth and rust. Dealer was unable to replicate issue after two attempts (ran through car wash, hose over windshield, ran A/C for extended period, checked AC condensate drainage). Dealer dried up water and carpet and told owner to monitor. Owner pulled up carpet to do own investigation after the second failed attempt by the dealer. Confirmed dry before starting investigation on warm sunny day (no rain). Owner found leak in passenger footwell underneath black access plate that only appeared with A/C usage AND during/after driving, not while car was stationary. Owner brought vehicle back to dealer. Dealer removed black access plate and confirmed leak was coming from a compromised body seam weld. Dealer repaired the failed body seam and no water intrusion has been seen by owner since repair was completed. Owner still has concerns about underlying cause of where water was coming from - theory is that condensation is forming ON the the A/C lines and is pooling somewhere in the body then sloshing around while the car is moving, causing further potential for water related issues, including rust.

STRUCTURE:BODY

Discovered water underneath passenger footwell carpet, causing a musty and mildewy smell. Many reports of similar discoveries online prompted the initial search. Safety concern is mold growth and rust. Dealer was unable to replicate issue after two attempts (ran through car wash, hose over windshield, ran A/C for extended period, checked AC condensate drainage). Dealer dried up water and carpet and told owner to monitor. Owner pulled up carpet to do own investigation after the second failed attempt by the dealer. Confirmed dry before starting investigation on warm sunny day (no rain). Owner found leak in passenger footwell underneath black access plate that only appeared with A/C usage AND during/after driving, not while car was stationary. Owner brought vehicle back to dealer. Dealer removed black access plate and confirmed leak was coming from a compromised body seam weld. Dealer repaired the failed body seam and no water intrusion has been seen by owner since repair was completed. Owner still has concerns about underlying cause of where water was coming from - theory is that condensation is forming ON the the A/C lines and is pooling somewhere in the body then sloshing around while the car is moving, causing further potential for water related issues, including rust.

VISIBILITY/WIPER

There is a very dangerous glare-reflection of the dashboard on the windshield whenever it is sunny. It is difficult seeing pedestrians, bicyclists and oncoming cars. We have had this car for a few days.

UNKNOWN OR OTHER

At certain times of the day and depending on the lighting, the dashboard of my vehicle, has a very significant reflection that interferes with my ability to see through the windshield clearly. This puts myself and those in my path at risk of injury or death. I have contacted the person who sold me the car but he has not responded. I have read numerous online accounts of the same concern. GM is aware of the issue and chooses to do nothing.

POWER TRAIN

On two occasions as I have pulled in to park this vehicle, while pressing brake the car lurched forward. The first time no damage happened however the second time damage occurred. While pressing the brake as hard as I could would not stop the lurching car. None of the avoidance warnings helped either.

SERVICE BRAKES

On two occasions as I have pulled in to park this vehicle, while pressing brake the car lurched forward. The first time no damage happened however the second time damage occurred. While pressing the brake as hard as I could would not stop the lurching car. None of the avoidance warnings helped either.

UNKNOWN OR OTHER

What component or system failed or malfunctioned, and is it available for inspection upon request? The air conditioning (AC) condensate drain system is either blocked, misrouted, or improperly sealed, causing AC condensation to pool and leak into the front passenger-side footwell through the factory floor sealant. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The continuous leak has caused significant mold growth on the interior insulation behind the passenger footwell, creating a potential health hazard for occupants, especially those with respiratory conditions or allergies. Prolonged exposure to mold inside a sealed cabin environment poses a serious risk to occupant health. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought to a dealership for this issue, but the problem persists. I later reproduced the issue myself by running the AC for 30 seconds, after which water visibly seeped through the floor seam. Mold growth was also confirmed behind the interior trim. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealership previously inspected the vehicle but failed to resolve the issue. No other parties (e.g., manufacturer representatives, police, or insurance) have inspected the vehicle at this time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights or messages. The only symptoms were damp carpet in the front passenger footwell and a persistent musty odor, which appeared prior to discovering the mold and leak source.

VISIBILITY/WIPER

Issue Description: While driving during daylight hours, especially when the sun is positioned at a certain angle, I have observed an intense reflection from the dashboard onto the inside of the windshield. This reflection is bright and widespread, directly obstructing my field of vision and making it difficult to see the road ahead clearly. The glare is particularly noticeable on clear or sunny days and significantly increases the risk of an accident. This visibility issue appears to be related to the dashboard material and design, which may not adequately diffuse or absorb sunlight. I believe this condition may affect other drivers as well, potentially leading to widespread safety concerns. I respectfully urge the NHTSA to investigate this matter and consider whether this condition warrants further examination or manufacturer guidance to reduce the risk associated with glare-induced visibility loss. Please let me know if any further information or documentation (such as photographs or video recordings) would be helpful in reviewing this issue. Thank you for your attention to this matter and for your continued efforts in promoting road safety. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

The reflection of the dash design onto the windshield is a major hazard and can at times entirely obscure visibility of the roadway ahead.

EXTERIOR LIGHTING

Chevy EQEV 2025 lease it in May 2025 2.7k miles With all of these error codes: ECE - Electrification Control Processor P1E00 VIC - VEHICLE INTEGRATION CONTROL U2220 VIC - VEHICLE INTEGRATION CONTROL U2221 VIC - VEHICLE INTEGRATION CONTROL U2222 VIC - VEHICLE INTEGRATION CONTROL U2223 VIC - VEHICLE INTEGRATION CONTROL U2224 VIC - VEHICLE INTEGRATION CONTROL U2225 VIC - VEHICLE INTEGRATION CONTROL U2226 VIC - VEHICLE INTEGRATION CONTROL U2227 VIC - VEHICLE INTEGRATION CONTROL U2228 VIC - VEHICLE INTEGRATION CONTROL U2229 This was on Friday 08/01/2025 for the above message Today Sunday 08/03/2025 The dealership couldn’t get it right, so I drove it to work. Now, it won’t even start, and the battery was only at 73%. I can’t help but imagine my car stopping in the middle of the road. I would have died. My high-voltage battery isn’t even being recognized by the system. This is a highly safety hazard. If this happens on the highway, I would have been killed. Something is wrong with a less than 3 month old car.

FUEL/PROPULSION SYSTEM

Chevy EQEV 2025 lease it in May 2025 2.7k miles With all of these error codes: ECE - Electrification Control Processor P1E00 VIC - VEHICLE INTEGRATION CONTROL U2220 VIC - VEHICLE INTEGRATION CONTROL U2221 VIC - VEHICLE INTEGRATION CONTROL U2222 VIC - VEHICLE INTEGRATION CONTROL U2223 VIC - VEHICLE INTEGRATION CONTROL U2224 VIC - VEHICLE INTEGRATION CONTROL U2225 VIC - VEHICLE INTEGRATION CONTROL U2226 VIC - VEHICLE INTEGRATION CONTROL U2227 VIC - VEHICLE INTEGRATION CONTROL U2228 VIC - VEHICLE INTEGRATION CONTROL U2229 This was on Friday 08/01/2025 for the above message Today Sunday 08/03/2025 The dealership couldn’t get it right, so I drove it to work. Now, it won’t even start, and the battery was only at 73%. I can’t help but imagine my car stopping in the middle of the road. I would have died. My high-voltage battery isn’t even being recognized by the system. This is a highly safety hazard. If this happens on the highway, I would have been killed. Something is wrong with a less than 3 month old car.

ELECTRICAL SYSTEM

Chevy EQEV 2025 lease it in May 2025 2.7k miles With all of these error codes: ECE - Electrification Control Processor P1E00 VIC - VEHICLE INTEGRATION CONTROL U2220 VIC - VEHICLE INTEGRATION CONTROL U2221 VIC - VEHICLE INTEGRATION CONTROL U2222 VIC - VEHICLE INTEGRATION CONTROL U2223 VIC - VEHICLE INTEGRATION CONTROL U2224 VIC - VEHICLE INTEGRATION CONTROL U2225 VIC - VEHICLE INTEGRATION CONTROL U2226 VIC - VEHICLE INTEGRATION CONTROL U2227 VIC - VEHICLE INTEGRATION CONTROL U2228 VIC - VEHICLE INTEGRATION CONTROL U2229 This was on Friday 08/01/2025 for the above message Today Sunday 08/03/2025 The dealership couldn’t get it right, so I drove it to work. Now, it won’t even start, and the battery was only at 73%. I can’t help but imagine my car stopping in the middle of the road. I would have died. My high-voltage battery isn’t even being recognized by the system. This is a highly safety hazard. If this happens on the highway, I would have been killed. Something is wrong with a less than 3 month old car.

VISIBILITY/WIPER

The harsh angle of the windshield and the semi-reflective nature of the dash leads to extreme reflections during sunny conditions. This is a safety hazard that can lead to dangerous situations due to the grey/white blocks and stripes in the drivers vision. This is a widely documented issue with Equinox EVs 2024 and beyond.

BACK OVER PREVENTION

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at undisclosed speeds, the glare of the sun entering through the windshield was distracting while driving. Neither a dealer nor an independent mechanic was contacted. The contact stated that after shifting to drive(D), the rearview camera failed to turn off as needed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500.

VISIBILITY

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at undisclosed speeds, the glare of the sun entering through the windshield was distracting while driving. Neither a dealer nor an independent mechanic was contacted. The contact stated that after shifting to drive(D), the rearview camera failed to turn off as needed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500.

VISIBILITY/WIPER

If the sun hits the windshield just right, the reflected glare from dash on the windshield makes it dangerously difficult to see the road. Sometimes it is so blinding that I have to slow down well below the speed limit which is also dangerous.

VISIBILITY/WIPER

There is severe glare across the entire windshield, caused by the highly reflective surface of the dashboard. This is making it hard to identify small and medium objects in the road such as small cars, bicyclists, pedestrians and street signs. I have noticed my visibility and reaction time is significantly impaired despite staying focused and attentive to my surroundings. It is always reproducible on sunny and partly sunny days; it is often reproducible on cloudy and overcast days. The dash is available for inspection. I've notified the dealership and am awaiting their response. There is no other way to know the problem exists until driving in sunny conditions which was first noticed one day after receiving the car from the dealership.

VISIBILITY/WIPER

Windshield has HEAVY glare being reflected from sunlight hitting the dashboard. Almost looks like the entire windshield has a heads up display activated, except it's useless and just my dashboard. This significantly impacts visibility.

UNKNOWN OR OTHER

The glare on the windshield and side mirrors from the dashboard/vents is unsafe. When driving during the day, I’m unable to clearly see out of windshield and side mirrors, views heavily obstructed by the glare off the interior surfaces of my car. Tinting the windows hasn’t helped the situation at all. Driving with the windows down, helps with the wide mirrors but the windshield glare is so fucked. I wouldn’t have bought this damn car if i test drive it during the day. How does this pass inspection? These cars shouldn’t be on the road in their current state

VISIBILITY/WIPER

The glare on the windshield and side mirrors from the dashboard/vents is unsafe. When driving during the day, I’m unable to clearly see out of windshield and side mirrors, views heavily obstructed by the glare off the interior surfaces of my car. Tinting the windows hasn’t helped the situation at all. Driving with the windows down, helps with the wide mirrors but the windshield glare is so fucked. I wouldn’t have bought this damn car if i test drive it during the day. How does this pass inspection? These cars shouldn’t be on the road in their current state

VISIBILITY/WIPER

the relection of the dashboard on to the inside of the windshield is so bad sometimes your vision is obscured

VISIBILITY/WIPER

The windshield has a horrible glare on it when exposed to the sun. It makes seeing out the windshield very difficult and can lead to not visually seeing other vehicles, pedestrians, etc. This needs to be fixed by the manufacturer. The problem has not been reproduced or inspected by any independent service or others, yet is a very well know issue on various forums about this vehicle.

VISIBILITY/WIPER

Glare from the dash is distracting and unsafe. I do not have a clear view thru the windshield as the image of the dash is seen in the glass. This should be addressed immediately.

VISIBILITY/WIPER

There is a massive glare that comes up from the dashboard during the daytime. This is widely reported and widely complained about and feels incredibly dangerous, so there are countless pictures showing it. In bright light conditions, it literally makes seeing out the windshield almost impossible without really focusing to look past it. It's honestly amazing this was even allowed to be put into production in the first place.

VISIBILITY/WIPER

There is a design flaw regarding the dashboard reflecting into the windshield. This is probably due to at least one of the following factors: a) the material and reflectivity of the dashboard b) the low angle of the windshield itself. The sun causes a reflection in the windshield that renders the driver functionally blind when driving into the sun at certain angles, and in particular moving from light to shadow. It is highly dangerous and disconcerting.

VISIBILITY/WIPER

The glare that reflects from the dashboard onto the windshield distorts and obstructs the driver’s view of the road. It can render important hazards invisible to the driver. Very dangerous situation!!

VISIBILITY/WIPER

The dashboard design produces a glare that is visible under almost all lighting conditions. The glare is very distracting and can make it difficult to see in some situations.

VISIBILITY/WIPER

Visibility is impacted due to the glare on the windshield from the dashboard sun reflection. Driver visibility is impaired enough to dangerous levels during based on sun reflection angles throughout the day. Traffic lights and lane markers may not be clear due to glare. Seems like many owners are having this problem only. Aftermarket dash mats are available to correct this issue, but it is not a certified product by the manufacturer. Elderly owners may not even be aware of any corrective measures.

UNKNOWN OR OTHER

Test drove and bought the car on an overcast day. Next day is bright and sunny - the dashboard glares like a mother. What moron designed this Picasso? Did GM R&D even drive the car? The safety hazard is you can’t see the road through the dashboard glare. I’d say that puts myself and others at risk. Should’ve known not to buy American.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2025 Chevrolet Equinox EV. The contact stated that while driving approximately 55 MPH, the red warning lights suddenly were displayed onto the driver's side windshield and the instrument panel malfunctioned and displayed a black screen. The contact stated that the failure was displayed for several seconds before the system rebooted and was self-corrected. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 1,500.

ELECTRICAL SYSTEM

The contact owns a 2025 Chevrolet Equinox EV. The contact stated that while driving approximately 55 MPH, the red warning lights suddenly were displayed onto the driver's side windshield and the instrument panel malfunctioned and displayed a black screen. The contact stated that the failure was displayed for several seconds before the system rebooted and was self-corrected. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 1,500.

UNKNOWN OR OTHER

Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward

SERVICE BRAKES

Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward

VISIBILITY/WIPER

Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard.

VISIBILITY/WIPER

Significant reflection from dashboard on front glass in sunlight which severely restricts forward visibility in certain conditions Appears to affect a lot of other drivers too as documented online and with companies selling diy fixes

VISIBILITY/WIPER

There is significant reflection of the dashboard onto the windshield, especially in sunlight, that often makes it almost impossible to see adequately out the window. I have had to buy a dash mat to cover the top of the dashboard, which helps, but the parts not covered still reflect. The dash material is a black plastic that reflects too much. This is a serious design flaw in my opinion. I believe Chevrolet should be required to replace this piece with a better design.

VISIBILITY/WIPER

Saturday it was very bright and the Sun reflected off the dashboard in this car and put an image of the dash board on the windshield obstructing my vision. It was very hard to see and a pedestrian seemed to pop out nowhere while driving in parking lot. I was either distracted by image of dashboard on windshield or it obstructed view by it either way it prevented me from seing the pedestrian clearly because theres an image of dashboard on the windshield. This seems very dangerous, this is my wife's car and I would hate for her to have to live with killing someone because of reflective dashboard. Hope there is something you can do as its gets bad when your driving down road at 70mph and can barley see out windshield all sudden but it was the close call with the pedestrian that finally motivated me to find someone that could possibly do something about it.

VISIBILITY/WIPER

Sun glare from the front windshield makes the visibility low, you see the full reflection of the dashboard of the vehicle, including the reflective silver lining of the infotainment system to the window where the glare from that particular part bounces back to the drivers eye.

UNKNOWN OR OTHER

The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that GM was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. GM needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage

SERVICE BRAKES

Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage

VISIBILITY/WIPER

At certain sun angles and times of day, the reflection from the dashboard onto the windshield is so strong that it makes it hard to see the road well enough to drive safely.

VEHICLE SPEED CONTROL

When the vehicle is in one pedal mode, and the car drive is switched to reverse, the car moves backwards and does not slow down contrary to one pedal mode which does not move unless the accelerator is depressed and will slow down when in forward drive. The 2023 Chevy Bolt EUV does operate in One Pedal Mode in both directions. This is a dangerous situation for EV drivers since the car can backup over a person since the car says it is in one pedal mode but it is not functional in reverse. EV's should not have to simulate torque convertors of ICE vehicles since that was a mechanical issue. This is completely not necessary for the car to move backwards on it own. Period! This behavior is very dangerous and should be corrected in software update to the user.

UNKNOWN OR OTHER

When bluetooth is on takes the radio out every a couple minutes and you have to keep switching it back and fourth or turn off the Bluetooth to keep the radio playing or music playing

VISIBILITY/WIPER

I recently purchased a 2025 Equinox EV LT1 vehicle. Overall, the vehicle is performing well and has a number of safety features that are helpful when driving. As others have also reported, the windshield glare on this vehicle is a weak spot, and without polarized sunglasses, the glare is often severe and distracting. At night, the use of sunglasses is of course not feasible, and occasional glare from headlights and streetlights can compromise the driver's ability to view the road and surroundings. Aftermarket dash covers are available, and that may be what I have to resort to to address the problem until/unless a recall or remedy is available from GM directly. This may seem more like an annoyance than a significant safety issue, but when you are unable to clearly view the environment around you when driving, it is a real problem.

UNKNOWN OR OTHER

I recently purchased this vehicle. The dash has a horrible reflection in the windshield creating some visibility issues the it is daytime especially in direct sunlight. I am worried that this hindered vision is going put drivers, pedestrians and animals at an increased risk of accidents. This is a known problem among the Equinox EV community, but I was unaware at the time of purchase.

VISIBILITY/WIPER

There is intense glare off the dashboard, impairing visibility.

VISIBILITY/WIPER

Windshield glare from ribbed dashboard reflection under sunlight is distracting and often obstructs visibility so severely that it’s impossible to drive safely without wearing polarized sunglasses or placing a dark colored dash mat. This is a safety issue and so far GM has not done anything about it.

LANE DEPARTURE: BLIND SPOT DETECTION

Michigan vehicle 2000 miles. Vehicle is totally stock. #1 The dash is reflecting on to the windshield more than I've ever seen on any other vehicle. It's really starting to constantly take my focus off what is happening in front of me. #2 Other issue is the blind spot warning system. Most Michigan u-turns are single lanes that turn into two as you're turning in the U. The system is constantly beeping at me for cars that are in the inside lane for no apparent reason. Both issues are very distracting and taking my concentration off the road.

VISIBILITY/WIPER

Michigan vehicle 2000 miles. Vehicle is totally stock. #1 The dash is reflecting on to the windshield more than I've ever seen on any other vehicle. It's really starting to constantly take my focus off what is happening in front of me. #2 Other issue is the blind spot warning system. Most Michigan u-turns are single lanes that turn into two as you're turning in the U. The system is constantly beeping at me for cars that are in the inside lane for no apparent reason. Both issues are very distracting and taking my concentration off the road.

VISIBILITY/WIPER

Glaring Issue. High Voltage Battery keeps popping up error

ELECTRICAL SYSTEM

Glaring Issue. High Voltage Battery keeps popping up error

VISIBILITY/WIPER

Dash design makes windshield visibility very poor, especially in conditions where it is sunny. This is very dangerous on a typical day and even more dangerous when the sun is fully shining. After experiencing this, I googled and found numerous Chevy Equinox EV owners mention this problem. There should be a review of this and fix offered by GM.

LANE DEPARTURE: ASSIST

Car sensors don’t work as intended. Stay on and continue flashing. While driving on free way sensor shut off and cause vehicle not be able to detect lane or vehicle next to it

LANE DEPARTURE: WARNING

Car sensors don’t work as intended. Stay on and continue flashing. While driving on free way sensor shut off and cause vehicle not be able to detect lane or vehicle next to it

ELECTRICAL SYSTEM

Car sensors don’t work as intended. Stay on and continue flashing. While driving on free way sensor shut off and cause vehicle not be able to detect lane or vehicle next to it

VISIBILITY/WIPER

Dash glare on windshield is severe. I cannot believe there isn't a recall on it.

VISIBILITY/WIPER

The dashboard of this vehicle has a texture which results in a high degree of reflection onto the windshield, and this glare can impair visibility at times.

STRUCTURE:BODY

Driving into sun, very strong glare off the dashboard that is lined (not solid), so visibility is highly reduced. Nearly crashed into a pedestrian in a crosswalk because they were not visible through the windshield.

VISIBILITY/WIPER

Driving into sun, very strong glare off the dashboard that is lined (not solid), so visibility is highly reduced. Nearly crashed into a pedestrian in a crosswalk because they were not visible through the windshield.

VISIBILITY/WIPER

The glare from the front dashboard significantly impairs visibly in the day time and some conditions at night

VISIBILITY/WIPER

Windshield glare creates a visible obstruction, resulting in compromised safety.

UNKNOWN OR OTHER

due to the large windshield and the dashboard design, the glare caused by sunlight reflecting off the dashboard onto the windshield is unbearable to the point where i've had to pull over. this is a huge problem and will lead to severe accidents.

VISIBILITY/WIPER

There is a glare from the dashboard that is very visible in the windshield. It obscures visibility through the windshield. This is a brand new vehicle.

VISIBILITY/WIPER

The vehicle's front dashboard has an intense glare that reflects onto the front window at certain times of day/brightness levels. It is a visual hazard that makes it so I can't see straight ahead at certain times.

UNKNOWN OR OTHER

The glare from the dashboard is incredibly bad during the day. The entire front of the dash is reflected in the windshield to an intensity I’ve never experienced in a vehicle before. It is a major safety hazard the way it comes from the factory. Many people online are reporting the same issue.

VISIBILITY/WIPER

There is a glare in the windshield from the dash. During the day when the sun hits it I have a hard time seeing pedestrians, bicyclists and small animals. Any smaller (less than an average car) sized things are distorted and hard to see. I’ve tried using the visor and it doesn’t help. I’m worried it may cause me to injure somebody or some thing.

VISIBILITY/WIPER

Chevy equinox EV dash design is bad. The current grooves on the dash cause significant glare on the windshield reducing the visibility and causing safety issues when driving. This is a problem not only for the driver of the car but other vehicles too because of visibility and unsafe driving conditions.

VISIBILITY/WIPER

The obstruction to vision caused by the A pillar and glare on the windshield from the dash has caused near collisions while driving.

VISIBILITY/WIPER

The dash in my equinox causes a glare on the windshield that interferes with visibility. It is very hard to see when the glare is present. The glare happens in bright sunshine and also at night due to street lights.

VISIBILITY/WIPER

My 2025 Equinox EV suffers the same issue many others have reported, unsafe glare from the shiny plastic dash piece. It happens during sunup and at night with street lights. This glare creates a danger that easily avoidable with either a different type of windshield or a replacement dash part that is matte finished to stop the glare. GM has failed to address this issue for 2 model years, please investigate this issue for a valid solution. Thank you.

VISIBILITY/WIPER

The dashboard on the vehicle reflects on the windshield terribly, making the visibility very poor in certain conditions. This can occur when it's sunny, when there are streetlights, sometimes when it's raining, etc.

VISIBILITY/WIPER

When driving in direct sunlight the dashboard glare is dangerous and prevents full visibility out of the windshield.

SERVICE BRAKES

Brake system failure Brake assist failure Speed limited 3800 mill Ev equinox 2025

VISIBILITY/WIPER

The dashboard glare on the windshield is unsafe in this vehicle - unable to see pedestrians crossing the road, etc. It's a serious issue that GM needs to remedy.

SERVICE BRAKES

Yesterday while approaching a hairpin exit, all of a sudden lights went on for the Stabilitrack, Collision alert and a number of other lights. Messages popped up saying braking assist was not available, cruise control was not available. Basically, the braking assist was gone and I had to press REALLY hard on the brake pedal to get any slowdown. All regen was gone and it was like driving a car without power brakes. I also got a message saying it would not go faster than 62mph. There was no indication of any issues prior to the Brake assist failure. This put me at extreme risk because it was essentially a power braking failure and it was extremely difficult to slow down. I had to really push hard on the brake pedal. I was able to drive my car back to the dealership where it is sitting now, waiting to be looked at in the morning of 3/24/25. I have attached a PDF of the OnStar diagnostic report, cryptic as usual, but it is a record of the codes that were thrown. Also seems like some modules were not communicating properly. I have also attached some photos of the error messages that were showing this morning.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Yesterday while approaching a hairpin exit, all of a sudden lights went on for the Stabilitrack, Collision alert and a number of other lights. Messages popped up saying braking assist was not available, cruise control was not available. Basically, the braking assist was gone and I had to press REALLY hard on the brake pedal to get any slowdown. All regen was gone and it was like driving a car without power brakes. I also got a message saying it would not go faster than 62mph. There was no indication of any issues prior to the Brake assist failure. This put me at extreme risk because it was essentially a power braking failure and it was extremely difficult to slow down. I had to really push hard on the brake pedal. I was able to drive my car back to the dealership where it is sitting now, waiting to be looked at in the morning of 3/24/25. I have attached a PDF of the OnStar diagnostic report, cryptic as usual, but it is a record of the codes that were thrown. Also seems like some modules were not communicating properly. I have also attached some photos of the error messages that were showing this morning.

VISIBILITY/WIPER

There is a glare from the dashboard that makes it a safety concern when driving during daylight hours

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The car phantom breaks randomly when backing up, but seems to happen more often when it rains or snows.

VISIBILITY/WIPER

Windshield glare from ribbed dashboard reflection under sunlight is distracting and often obstructs visibility so severely that it's impossible to drive safely without wearing polarized sunglasses or placing a dark colored dash mat. Photos do not capture how saturated the reflection appears. In the provided photo it looks like I'm driving into an office building.

VISIBILITY/WIPER

dashboard reflection on the windshield: When I am driving, the sun hit the dashboard and back up on the windshield , I see the dashboard on windshield make very hard to see on the road. The top of the dashboard has a mesh-like pattern that reflects sunlight onto the windshield. When the sun is out, this pattern becomes visible on the windshield, making it almost impossible to see the road ahead. Depending on the time of day, and the direction you are traveling, the glare is very very bad. It is so bad that it obstructed my vision, the majority of the time I couldn’t even see it. Very unsafe at times - especially with any hills (even very small ones) or driving into light.

STRUCTURE:BODY

Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.

VISIBILITY/WIPER

Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.

VISIBILITY/WIPER

Too much glare on windshield in a sunny day.

STEERING

After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.

ELECTRICAL SYSTEM

After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.

UNKNOWN OR OTHER

After activating the turn signal fully, it will often spring past the neutral/off setting and straight into signaling the opposite direction. Occasionally this is with enough force that the signal will stay on, but it is usually only with force sufficient to tap the other signal and register only 2-3 blinks before stopping. This is a safety issue because it looks like erratic signaling behavior to those outside of the vehicle. When travelling on busy highways at speeds exceeding 60mph erratic signaling of this kind can confuse other drivers and lead to collisions. It can make other drivers think you are driving erratically (like changing lanes only to double back into the lane you came from) or to try to pass you rapidly just to escape a driver that is signaling strangely. This has been confirmed on many Equinox EVs, both '24 and '25 model years. This does not trigger any sort of errors, warnings, chimes or alerts. It simply excessively triggers the turn signals outside of when you would want them actuated. The fix is just to tweak the turn signal resistance to be more like other vehicles. This likely requires a recall to replace the part with a new part that does not yet exist.

VISIBILITY/WIPER

Due to grid design of dash, there is an excessive glare on the front windshield while driving in day or night conditions. The glare makes it hard to see the road, oncoming traffic and pedestrians.

VISIBILITY/WIPER

A significant issue related to the windshield glare. When sunlight reflects off the ribbed surface of the dashboard, it creates an intrusive and potentially hazardous glare during daytime driving, especially in Southern California.

UNKNOWN OR OTHER

The dashboard glare is excessively high, making it difficult to drive during the daytime. The same issue occurs with the rear windshield. This could be a design flaw, or Chevrolet may have used substandard dashboard materials or low-quality windshield glass.

VISIBILITY/WIPER

Because of the design/materials on the dash, in sunlight there is a very large amount of glare reflected onto the front windshield. Depending on the situation, it can make it almost impossible to see out of the windshield. I almost changed lanes into a car next to and about half a car length ahead of me because I could not see it because of the glare. During that same drive, I went around the corner, and faced into the sun, and the reflection from the dash onto the windshield was so bad I was blinded and could see nothing but my dash being reflected on the windshield.

VISIBILITY/WIPER

Windshield wiper stops too far from the edge, a 4+ inch gap from the A-pillar (which is already wide). With snow or heavy rain showers the blind spots on the driver side are quite large. Visibility from the bottom of the A-pillar is particularly bad to begin with and made worse with the wiper gap.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Five times since I bought the new car in November 2025, the car has suddenly slammed on the brakes. It has always been under 5 miles per hour, but it has always been total stoppage, like someone hit me from behind. I think I figured out that the emergency braking system gets nervous when objects are close, and when I touched the brake with my foot the emergency braking system would freak out and slam the brakes. I talked to a person who had an electric Volvo who said the slamming of the brakes freaked him out, too. I finally went into the Settings and turned off the emergency braking system (but left on the warning.) I've not had the experience, since.

FORWARD COLLISION AVOIDANCE: WARNINGS

References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

References: [XXX] [XXX] [XXX] the Equinox EV is currently giving me issues with the brake system. This inconvenience is extremely annoying, frustrating, and most importantly, very dangerous. I'm forced to repeatedly turn my vehicle off and back on, while attempting to re-engage the one-pedal driving. This is a cornerstone advantage of the EV in general, and needs to work 100% of the time, just as my money is taken every month 100% of the time. This also results in other critical features being disabled, such as the auto-hold and forward collision systems. I believe it also impacts the cruise control as well. I am greatly displeased with this and now want to give the vehicle back. My lessor, GM Financial, has specific guidelines in place that make this difficult. What can Chevrolet do to address this? I've heard about the recall, and subsequent remedy, but I'm not satisfied with that, as the issue could occur again. I've lost faith in the vehicle and need to get rid of it. How can you help me do so. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

We leased this vehicle and within the first week of driving it we noticed that surface of the dashboard reflects in the windshield, severely impacting visibility. The problem is that the car has a grill which I believe is to vent air into the cabin. The design of it is very poor and the light reflects off it, severely impacting our ability to see other cars and pedestrians. In certain light conditions we do not feel safe to drive the car as. There have been multiple incidents that caused us to initiate an emergency brake because we could not see other vehicles. Upon researching online, there are hundreds of reports with thousands of people commenting. A company now even makes a dashboard mat to reduce the glare issue. I have not been able to take a good picture that adequately demonstrates the issue so I am attaching one from someone who was able to take a photo of what it looks like to the human eye. I am convinced that this situation warrants a recall.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Illinois I-94 Westbound near Torrence Ave. Exit 5:35/5:36AM 2/5/2025 cruise set at 70mph, passing 18 wheeler on my right and a car was passing me on my left. No car in front of or behind me in my lane of travel. Vehicle braked hard all by itself. I had to cancel the cruise control to stop the braking. This could have been bad had there actually been another vehicle directly behind me when this happened. It has happened before but I did not record the details. I will be making a written record of this failure and reporting it every time it happens.

FORWARD COLLISION AVOIDANCE: WARNINGS

I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was traveling on a two lane road at about 50mph and the car applied full strength regenerative braking without warning, quickly slowing down to about 40mph when I took over the throttle. I can’t remember if I was using adaptive cruise control but I believe I was. No other beeps or alerts were present (as with AEB events). There was NO other traffic present and it was middle of the afternoon with no weather except a bit cloudy. I have no idea what hazard the car could have been reacting to.

VISIBILITY/WIPER

The 2024-2025 Chevy Equinox EV has a major safety issue with overwhelming windshield reflections/glare caused by the odd design choices of the sculpted dash. The dash of the car has a slotted design unlike any I have seen in any other car, including other Chevy models currently available at Chevrolet dealerships. This slotted design creates numerous surfaces across the entire width of the dash that easily reflect the light thus producing a horrible glare on the windshield. I first noticed this issue within minutes of my first test driving a '24 model back in May 2024, something the salesperson had claimed to be unaware of but quickly conceded it was bad. As we changed direction the problem subsided and he felt it was probably only a rare issue. I finally took delivery of a '25 model on 01/16/25 & discovered that the issue persists more frequently than expected & is bad enough to block a clear view of what is in front of the vehicle. The problem is worse during bright, sunny days & from certain angles to the sun, but I have also noticed it on cloud covered days as well. It has been suggested that I use polarized glasses to mitigate the issue, & they do help, but they create other issues such as clearly seeing controls inside the car or viewing the rearview mirror as they darken everything. I am concerned that at some point, when the reflections are very bad, that I will not see a car backing out of a space in front of me or a pedestrian starting to walk out in front of me. It's unbelievable Chevy did not recognize this issue & address it at some point during all their testing before releasing this car for sale. I have found that this issue is a huge problem for many others & vehicle specific forums online are full of people having the same bad experience. I in fact acquired the link to this form from someone in those forums who was also having this issue. Something needs to be done by Chevy to fix this before someone is seriously hurt or worse.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My car which is FWD, not AWD, is exhibiting the same behavior that the recall for the AWD Equinox has. With Adaptive Cruise engaged the car does not slow down or brake when approaching vehicles in front of it. I have to intervene and apply the brakes to prevent hitting the vehicle in front. Also, with ACC on the vehicle will accelerate on its own. I have to intervene to slow the vehicle down. For example, I set the ACC to 68 mph, all of a sudden it starts speeding up. I had to intervene when it hit 73 mph as it approached vehicles in front of me without slowing down.

EXTERIOR LIGHTING

Occasionally after indicating and making a right turn, the turn signal stalk will snap back far enough to cause the left turn signal to be enabled for three flashes (i.e. "lane change" mode). This has happened to me at least a dozen times since I've owned this car, and as far as I can tell, only happens after right turns.

VISIBILITY/WIPER

The dashboard design creates glare on the windshield in certain conditions. I'm most affected at night, but it happens during the day as well.

UNKNOWN OR OTHER

When taking a right turn and letting the steering wheel return the signal stalk to the center the left turn signal will flash 3 times as if a 'soft turn' was requested.

ELECTRICAL SYSTEM

Service High Voltage System Error. Lithium-Ion Battery and 12V Battery require your attention. Brand New vehicle, should not be getting errors.

UNKNOWN OR OTHER

when a right turn signal cancels, it often times (20-50%) will cause the left turn signal to activate 2 or 3 times. Very confusing to people in front of you thinking that you will be turning and they pull out in front of you.

EXTERIOR LIGHTING

When driving in or snowy conditions, the recessed headlights fill with snow, slush ice rendering the headlights useless. It can be very hard to see as the headlights are essentially covered.

VISIBILITY/WIPER

There is a very bad glare from the dashboard to the windshield during the day. It’s very distracting and also makes it hard to see through the windshield.

VISIBILITY/WIPER

The dashboard lines are quite visible and distracting in the bright sun. It is very difficult to see clearly with sun glare. I feel that this design is dangerous and purely aesthetic. It should be removed.

VISIBILITY/WIPER

The car's dashboard has a patterned design (stripes or bars) which casts an extremely distracting glare onto the windshield. It is noticeable in all conditions, but in sunny conditions I have especially noticed this interferes with my ability to see the road and/or pedestrians. I had one incident where I was turning off a road and into a parking lot and nearly missed a pedestrian on the sidewalk because of this (in sunny weather). This is a well-known issue among Chevy Equinox EV owners, starting with the original 2024 model and continuing with the 2025 model. It is so much of an issue that third-party companies have started selling mats that sit on the dashboard to reduce the striped glare.

VISIBILITY/WIPER

Design of the dashboard creates a glare on the windshield that makes it extremely difficult to see in bright sunlight. This leads to very dangerous driving conditions.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The adaptive cruise control does not come to a stop when the cars ahead do. It works at high speeds as expected, but when traffic slows to a stop, it will not brake enough to prevent you from hitting the vehicle in front of you.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When I activate adaptive cruise control with cruise braking my car will follow the the car ahead of me as it speeds up or slows down. But if that car slows down to a stop light, my car will not slow down enough before the red collision warning activates and I need to apply the brakes immediately to avoid impact. Happens every time at any gap distance or set speed.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Does not adapt to front vehicles speed, just stays at the speed it is set at. I have to hit the brakes to disconnect ACC.

STEERING

The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.

ELECTRICAL SYSTEM

The turn signal stalk, when self-canceling from a right turn, will drop too hard, and will turn on the left turn signal after the turn, causing confusion to not only the vehicle operator, but other drivers on the road. This has happened on multiple occasions.