2014 BUICK LACROSSE Complaints and Recall Information
The 2014 Buick LaCrosse has 2 complaints and 9 recalls filed with NHTSA. Owners most frequently report power steering failure and odometer discrepancies. The power steering loss occurred suddenly while driving, making the vehicle difficult to steer. The odometer complaint involves inconsistent mileage readings discovered post-purchase.
Common Issues
- Power steering failure. Vehicle displayed "Service Power Steering" message and then lost power steering function, making the steering wheel hard to turn. Diagnosed as steering rack failure.
- Odometer discrepancy. Mileage recorded at purchase was higher than mileage recorded at registration, indicating potential odometer tampering or fraud.
There are 9 recalls affecting various systems including brakes, transmission, electrical components, and airbags. These recalls address issues that may affect vehicle safety and operational control.
Recalls
- Front brake rotors. (NHTSA recall 14V240000) About 8208 vehicles may have had rear brake rotors mistakenly installed on the front, risking brake pad detachment and reduced braking ability. Dealers will inspect and replace rotors and pads if needed at no cost.
- Transmission shift cable. (NHTSA recall 14V092000) 355 vehicles may have shift cable adjusters that disengage from the shift lever, risking incorrect gear position indication and potential vehicle rollaway. Dealers will inspect and replace faulty parts free of charge.
- Driver door wiring. (NHTSA recall 14V317000) 14765 vehicles have wiring splice that may corrode, disabling audible chime for open door with key in ignition and allowing power windows and sunroof operation after ignition off. Dealers will repair wiring as needed.
- Air bags and seat belt pretensioners. (NHTSA recall 16V651000) Over 3.6 million vehicles including 2014-2016 LaCrosse may have a defect in the air bag sensing module software preventing deployment during certain diagnostic tests, increasing injury risk. Dealers must reflash software or replace modules if needed at no cost.
- Air bags and seat belt pretensioners update. (NHTSA recall 17V437000) 40683 vehicles with incomplete prior software updates risk non-deployment of frontal airbags and pretensioners under certain conditions. Dealers will complete software updates or replace modules free of charge.
Owners with repeated repairs, safety defects, or outstanding recall repairs related to power steering, braking, transmission, or airbag systems may have protections under their state’s lemon law. Consulting a qualified attorney could help determine available rights and options.
2014 BUICK LACROSSE Summary
2014
Model Year
2
Total Complaints
5
Total Recalls
3704173
Vehicles Affected
Recalls
2014 BUICK LACROSSE
40683 vehicles affected
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
2014 BUICK LACROSSE
3640162 vehicles affected
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
2014 BUICK LACROSSE
14765 vehicles affected
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
2014 BUICK LACROSSE
355 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
2014 BUICK LACROSSE
8208 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Complaints
2014 BUICK LACROSSE
ID: 2085509ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.
2014 BUICK LACROSSE
ID: 2061828STEERING
The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.