2020 BUICK ENCORE GX

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND

General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Risk: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.

UNKNOWN OR OTHER

When I put the car in park and go to turn off the car, I'm getting a "Shift to Park" error when the car is already in park. This error will not allow the car to shut off. I have to shift it back out of gear and then back to park several times before it will recognize that it's in park and allow me to turn off the car.

ELECTRICAL SYSTEM

When I put the car in park and go to turn off the car, I'm getting a "Shift to Park" error when the car is already in park. This error will not allow the car to shut off. I have to shift it back out of gear and then back to park several times before it will recognize that it's in park and allow me to turn off the car.

UNKNOWN OR OTHER

Getting a shift to park error when placing the gear in park. It’s not recognizing the car is already in park and I have to make several attempts until it finally goes away each time.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

The contact owns a 2020 Buick Encore GX. The contact stated that while shifted into reverse on several occasions, the brake was depressed and there was an abnormal foghorn sound coming from the driver’s side rear wheel. The vehicle was taken to a dealer however, the failure was not duplicated. The vehicle was taken to the residence where the rear driver’s side wheel was removed. The caliper was removed, and the contact became aware that piston inside the caliper had fractured in half. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.

UNKNOWN OR OTHER

I have started to receive multiple 'Shift to Park' messages when attempting to turn off my vehicle after already being placed in park. To get the car to register that it is indeed in park, I have to re-shift or slam the gear shift into place. I was advised that the issue was with the shifter assembly which prevents the vehicle from recognizing whether or not it is in gear. I had no issues with the vehicle prior to the message and I get my vehicle serviced regularly. This malfunction can lead to battery drain, failure of a vehicle to shut off completely, or difficulty starting it.

SERVICE BRAKES

I was traveling to school when my breaks didn’t work I tried them twice and I crashed into another vehicle. And the month or march I took it into to Buick for break issues and they said everything was fine.

POWER TRAIN

Shifter malfunction not allowing transmission to shift to park without multiple attempts. Car lurches at times while attempting to resolve problem.

UNKNOWN OR OTHER

The gear shift when placed in park and the car ignition turned off would cause an alarm to go off and a message to show up on the dash that the gear shift should be placed in parks (which it was in already). When I contacted the GM in CA dealer and talked to him he advised me it was a common problem and the was a shortage of parts to repair but bring it in because the alarm would where down the battery. After jamming the gear shift in park many times I was able to stop the alarm. Them I drove from CA to NV to the Buick dealer there and told me the same thing that the GM dealer tome about a shortage of parts because of this being a common problem and that he would try and get GM to pay for repairs. When I picked up the car I was advised that although this was a common problem GM was not going to be a recall so I had to pay the $558.40 to repair the gear shift. The recipt shows: "SHIFT CONTROL ASSEMBLY REPLACEMENT - found intermittent failure to register shifter position of park - Need to replace shifter assembly "

ENGINE

I was at a stop light and the light turned green, I preceded to press the accelerator, I was just starting to move forward and the, peddle seemed to take over with my assistance went all the way down and began speeding up. I tried breaking and the car just kept going and not wanting to slow down and kept gaining speed, I had to put car in neutral and turn engine off. Same day, same trip about 4 miles down the road, I began to slow down (35mph) due to a turning vehicle and when I was clear to accelerate once again, it happened again, again, I tried the breaks, and the car kept fighting the break and kept gaining speed, once again I had to put the car in neutral and turn off the engine, the speeds reached 65 mph. before I was able to place in neutral and turn off the engine. No warning lights, car ran normally until those terrifying moments, no check engine lights on before or after the above experiences. My husband and I's safety was put at risk due to the road's travelers and Deadmans curves and cross sections, it put us at risk with a higher chance of crashing into a vehicle or accelerating before being able to make a turn safely. As soon as I made it home, I called the Buick service center and delivered the car the following morning to the service technician. It is at the Ross Downing Service Station today.

SERVICE BRAKES

I was at a stop light and the light turned green, I preceded to press the accelerator, I was just starting to move forward and the, peddle seemed to take over with my assistance went all the way down and began speeding up. I tried breaking and the car just kept going and not wanting to slow down and kept gaining speed, I had to put car in neutral and turn engine off. Same day, same trip about 4 miles down the road, I began to slow down (35mph) due to a turning vehicle and when I was clear to accelerate once again, it happened again, again, I tried the breaks, and the car kept fighting the break and kept gaining speed, once again I had to put the car in neutral and turn off the engine, the speeds reached 65 mph. before I was able to place in neutral and turn off the engine. No warning lights, car ran normally until those terrifying moments, no check engine lights on before or after the above experiences. My husband and I's safety was put at risk due to the road's travelers and Deadmans curves and cross sections, it put us at risk with a higher chance of crashing into a vehicle or accelerating before being able to make a turn safely. As soon as I made it home, I called the Buick service center and delivered the car the following morning to the service technician. It is at the Ross Downing Service Station today.

VEHICLE SPEED CONTROL

I was at a stop light and the light turned green, I preceded to press the accelerator, I was just starting to move forward and the, peddle seemed to take over with my assistance went all the way down and began speeding up. I tried breaking and the car just kept going and not wanting to slow down and kept gaining speed, I had to put car in neutral and turn engine off. Same day, same trip about 4 miles down the road, I began to slow down (35mph) due to a turning vehicle and when I was clear to accelerate once again, it happened again, again, I tried the breaks, and the car kept fighting the break and kept gaining speed, once again I had to put the car in neutral and turn off the engine, the speeds reached 65 mph. before I was able to place in neutral and turn off the engine. No warning lights, car ran normally until those terrifying moments, no check engine lights on before or after the above experiences. My husband and I's safety was put at risk due to the road's travelers and Deadmans curves and cross sections, it put us at risk with a higher chance of crashing into a vehicle or accelerating before being able to make a turn safely. As soon as I made it home, I called the Buick service center and delivered the car the following morning to the service technician. It is at the Ross Downing Service Station today.

ELECTRICAL SYSTEM

I purchased a car from Carvana , a few days later the airbag light came on , I was instructed by Carvana to call the warranty place and let them no there was a problem. They instructed me to go to Levanders body shop in GrandIsland Ne . The body shop ran a diagnostic and could not find why the light was going off so they removed the passenger knee panel to which they found the wires were taped and the airbags and wire harness were missing , they decided to further check and found ALL the airbags in the car were missing and so were the wire harnesses.This obviously was not stated in the purchase of the car. Had that light not came on I still would not know. I drove it for a week with my child in the car thankgoodness i didnt get an a accident . i have pictures but it wont allow me to upload for some reason

STRUCTURE:BODY

I purchased a car from Carvana , a few days later the airbag light came on , I was instructed by Carvana to call the warranty place and let them no there was a problem. They instructed me to go to Levanders body shop in GrandIsland Ne . The body shop ran a diagnostic and could not find why the light was going off so they removed the passenger knee panel to which they found the wires were taped and the airbags and wire harness were missing , they decided to further check and found ALL the airbags in the car were missing and so were the wire harnesses.This obviously was not stated in the purchase of the car. Had that light not came on I still would not know. I drove it for a week with my child in the car thankgoodness i didnt get an a accident . i have pictures but it wont allow me to upload for some reason

AIR BAGS

I purchased a car from Carvana , a few days later the airbag light came on , I was instructed by Carvana to call the warranty place and let them no there was a problem. They instructed me to go to Levanders body shop in GrandIsland Ne . The body shop ran a diagnostic and could not find why the light was going off so they removed the passenger knee panel to which they found the wires were taped and the airbags and wire harness were missing , they decided to further check and found ALL the airbags in the car were missing and so were the wire harnesses.This obviously was not stated in the purchase of the car. Had that light not came on I still would not know. I drove it for a week with my child in the car thankgoodness i didnt get an a accident . i have pictures but it wont allow me to upload for some reason

UNKNOWN OR OTHER

This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car stated it need to be shifted into park still. Without it being in park The car could possibly roll down the hill. Also without it being able to be shifted into park. It continued to flash and keep lights and warning sign on. If not being able to shift into park. I could not leave my car until it recognized the car was in park. The car battery would have drained.

SERVICE BRAKES

This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car stated it need to be shifted into park still. Without it being in park The car could possibly roll down the hill. Also without it being able to be shifted into park. It continued to flash and keep lights and warning sign on. If not being able to shift into park. I could not leave my car until it recognized the car was in park. The car battery would have drained.