9999 BRIDGESTONE DESERT DUELER

TIRES:SIDEWALL

Tire size 265/60R20. All tires have cracked around the bead of the rim. This was discovered at 24,663 miles during regularly scheduled maintenance at Copeland Toyota in Brockton, MA on March 20, 2025. Defective manufacturing suspected. Upon further investigation of this tire model on the Internet, I discovered dozens of reports of the same sidewall failure by Toyota Tundra owners with very low mileage. I contacted Bridgestone Support on March 20, and per their instruction, took the vehicle to a Bridgestone authorized dealer (Firestone Complete Auto Care, Warren Ave. Brockton, MA) on March 21. The inspection determined that the tires have failed. The technician indicated that Bridgestone has very limited inventory of this tire model, indicative that the tire is being discontinued. I contacted Bridgestone Support on March 21, indicating that there is likely a manufacturing defect, and was advised to report this to the NHTSA, because the Bridgestone employee stated that they have no internal capability to report a potential manufacturing defect. I suspect there is a likelihood that these tires have been discontinued because of defects, but Bridgestone has not alerted customers of such a safety hazard. My Bridgestone Support reference number is [XXX]. Please investigate this as I believe there is a safety hazard due manufacturer defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)