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2024 BMW X7 Complaints and Recall Information

The 2024 BMW X7 has 39 complaints and 10 recalls filed with NHTSA. Owners most frequently report issues with drivetrain malfunctions causing the engine to stop and refuse to restart, brake system failures including loss of power assist braking, and problems with electronic safety systems such as forward collision mitigation and lane departure warnings becoming inoperable or reduced. Other reported problems include door lock actuator failures and spontaneous sunroof glass explosions.

Common Issues
  • Drivetrain malfunction. The engine stops suddenly while driving and the vehicle refuses to restart, often displaying a "drivetrain malfunction" message and indicating the vehicle is not driveable. Previous repairs have been ineffective.
  • Integrated brake system failure. Loss of brake power assist occurs intermittently, sometimes multiple times, with warning lights activating including "Brake System," "Parking Brake," and "Reduced Driver Assistance." Dealers have repeatedly failed to resolve these issues.
  • Electronic safety system failures. Warnings for Forward Collision Mitigation and lane departure warnings appear as reduced or inoperable repeatedly during driving. Despite multiple service visits, dealerships state there are no problems to fix.
  • Door lock actuator failure. The front driver door fails to unlock or open from both inside and outside, requiring manual intervention. BMW has initially denied the issue despite video evidence and only planned repairs after the door became unsafe and would not close properly.
  • Sunroof glass explosion. The front sunroof glass shatters spontaneously while driving at highway speeds without external cause, causing exposure to weather and panic. A prior warning message about the sunroof “not initialized” was observed.
  • Airbag system concerns. Instrument panel manufacturing defects can result in improper or incomplete airbag deployment, potentially increasing injury risk during a crash.
  • Electrical system irregularities. The electronic system may turn on and off by itself, causing unsafe vehicle operation, including unexpected activation of assisted parking and dashboard malfunctions.
  • Battery charging inconsistency. The 48-volt battery charging system is erratic, causing multiple drivetrain malfunction errors and electronic faults, with dealerships frequently clearing codes without fixing the root problem.
  • Forward collision and emergency alerts. Repeated emergency stoppage warnings accompanied by SOS calls occur, with the vehicle losing power and steering control temporarily at high speeds.
  • Lighting malfunctions. Tail light and brake light modules have malfunctioned, followed by dash malfunctions shortly after repairs.

In addition to complaints, the 2024 BMW X7 has 10 recalls addressing issues primarily in the braking and airbag systems. Many recalls involve the integrated brake system and electronic stability control, with some remedies currently unavailable due to parts shortages. Other recalls concern airbag knee bolsters and instrument panel defects.

Recalls
  • Integrated brake system (NHTSA 24V104000, 266,716 vehicles). The brake system may malfunction, causing loss of power brake assist and failure of ABS and DSC systems. This can increase stopping distances and risk of loss of vehicle control. Repairs involve replacing the integrated brake system free of charge. Remedy remains incomplete due to parts backorder as of late 2024.
  • Instrument panel defect (NHTSA 24V138000, 8 vehicles). Improper manufacturing can cause panel separation or incorrect airbag deployment, risking injury from panel debris or suboptimal restraint. Dealers will replace the instrument panel at no cost.
  • Integrated brake module replacement (NHTSA 24V739000, 11,579 vehicles). A continuation of prior brake system recalls requiring replacement of the brake module due to malfunctioning power assist and stability control. Owners received notifications starting in late 2024, with part availability pending.
  • Brake control module weld failure (NHTSA 24V697000, 309 vehicles). Welds in the brake control module servomotor may break, disabling power brake assist and rear brake function and affecting ABS and DSC operation, increasing crash risk. BMW will replace the brake system free of charge.
  • Passenger knee airbag fault (NHTSA 23V622000, 2,352 vehicles). The front passenger knee airbag may fail to deploy as intended, increasing injury risk. Dealers will replace the airbag.
  • Knee bolster airbag defect (NHTSA 23V471000, 1,981 vehicles). Knee airbag manufacturing defects may prevent proper deployment. Dealers will replace the faulty airbags for free.

Owners with repeated drivetrain failures, unresolved brake system defects, or ongoing recall repairs that remain incomplete may wish to review their rights under their state’s lemon law. Consulting with an attorney experienced in consumer protection and lemon law claims could provide assistance in these situations.

2024 BMW X7 Summary

2024

Model Year

39

Total Complaints

6

Total Recalls

282945

Vehicles Affected

Recalls

2024 BMW X7

11579 vehicles affected

24V739000

ELECTRONIC STABILITY CONTROL (ESC)

BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

2024 BMW X7

8 vehicles affected

24V138000

AIR BAGS

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.

Risk: Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.

2024 BMW X7

266716 vehicles affected

24V104000

ELECTRONIC STABILITY CONTROL (ESC)

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

2024 BMW X7

309 vehicles affected

24V697000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

Risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.

2024 BMW X7

2352 vehicles affected

23V622000

AIR BAGS

BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.

Risk: An air bag that does not deploy as intended can increase the risk of injury in a crash.

2024 BMW X7

1981 vehicles affected

23V471000

AIR BAGS:KNEE BOLSTER

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.

Risk: A knee air bag that does not deploy as intended increases the risk of injury.

Complaints

2024 BMW X7

ID: 2126467

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.

2024 BMW X7

ID: 2126466

VEHICLE SPEED CONTROL

Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.

2024 BMW X7

ID: 2126465

SERVICE BRAKES

Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.

2024 BMW X7

ID: 2125799

UNKNOWN OR OTHER

Sunroof shattered/exploded while driving at highway speeds. No rock, stone or pebble hit the sunroof or vehicle when it exploded.

2024 BMW X7

ID: 2125523

UNKNOWN OR OTHER

I purchased 2020 4 PM BMW X7. Since the time I purchased, my air conditioning has not worked properly. Due to living in the hot state of Florida and it’s been an ongoing concern with my family as I have six kids. Bmw is denying that there is any problem with my air-conditioning and always reports that it’s a normal range. All you have to do is one search on the Internet to know that I am not alone in this issue. I finally took my vehicle to another dealership that duplicated by complaint on day one. Bmw is denying any problem. Any liability any responsibility even though the vehicle is underwater They know they have a manufacturer defect and if they admit there’s a problem they would be forced to recall all of these vehicles that us consumer spent a lot of money on.

2024 BMW X7

ID: 2122367

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

SUMMARY: INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. SAFETY RISK: In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. The Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function, which could also affect braking performance as well as vehicle handling and control. However, fully mechanical braking is not affected and, if the IB system is not functioning properly, the parking (emergency) brake will be automatically activated to aid in braking performance and help maintain vehicle stability and control. REMEDY: The Integrated Brake (IB) system will be replaced for free by an authorized BMW center which should take about two to three hours. RECALL STATUS: Recall INCOMPLETE. Remedy not yet available This recall was issued on February 12, 2024, more than a year ago and the manufacturer has informed that the parts to fix this issue is on backorder. This is a safety issue.

2024 BMW X7

ID: 2122366

SERVICE BRAKES

SUMMARY: INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. SAFETY RISK: In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. The Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function, which could also affect braking performance as well as vehicle handling and control. However, fully mechanical braking is not affected and, if the IB system is not functioning properly, the parking (emergency) brake will be automatically activated to aid in braking performance and help maintain vehicle stability and control. REMEDY: The Integrated Brake (IB) system will be replaced for free by an authorized BMW center which should take about two to three hours. RECALL STATUS: Recall INCOMPLETE. Remedy not yet available This recall was issued on February 12, 2024, more than a year ago and the manufacturer has informed that the parts to fix this issue is on backorder. This is a safety issue.

2024 BMW X7

ID: 2099534

SERVICE BRAKES

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2024 BMW X7

ID: 2099533

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2024 BMW X7

ID: 2087688

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

2024 BMW X7

ID: 2087687

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

2024 BMW X7

ID: 2085469

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2024 BMW X7

ID: 2085468

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2024 BMW X7

ID: 2083639

SERVICE BRAKES

Outstanding recall that the manufacturer has failed or is unable to remedy in a timely manner.

2024 BMW X7

ID: 2081431

UNKNOWN OR OTHER

While driving northbound on [XXX] near West Greenwich, RI with my wife and two young children, the front sunroof glass of our 2024 BMW X7 spontaneously exploded at highway speed. There were no overhead structures or nearby vehicles that could have caused an impact. Conditions were slightly rainy. Approximately one week before this event, the vehicle displayed a warning that the sunroof was “not initialized.” I followed the reset procedure, and the message cleared. It’s unclear if that alert was related, but the sunroof’s failure seems more than coincidental. The explosion caused loud noise, exposure to weather, and panic inside the cabin. Fortunately, the cloth sunshade was closed and minimized glass intrusion. We pulled off the highway, documented the damage, and temporarily sealed the roof using materials from a local hardware store. BMW has not yet confirmed whether this repair will be covered under warranty. We were forced to fly home due to lack of a functioning vehicle. I am reporting this because it was a serious safety issue that could have resulted in greater harm under slightly different circumstances. Please investigate this issue further as it appears similar to other spontaneous sunroof failures reported in recent years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2077667

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X7. The contact stated that after test driving a similar vehicle, the contact decided to purchase a similar vehicle; however, while writing up the contract, the salesperson added the incorrect VIN on the sales contract. The contact had been receiving notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brake, Hydraulic); however, the VIN listed on the recall notice was for the vehicle test driven, not the actual vehicle that was purchased. The contact had not yet received a recall notification for the vehicle owned. The contact requested to be removed from the recall distribution list for the incorrect VIN, and for the correct VIN to be added. The local dealer was contacted. The manufacturer was made aware of the issue but offered no assistance.

2024 BMW X7

ID: 2077666

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X7. The contact stated that after test driving a similar vehicle, the contact decided to purchase a similar vehicle; however, while writing up the contract, the salesperson added the incorrect VIN on the sales contract. The contact had been receiving notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brake, Hydraulic); however, the VIN listed on the recall notice was for the vehicle test driven, not the actual vehicle that was purchased. The contact had not yet received a recall notification for the vehicle owned. The contact requested to be removed from the recall distribution list for the incorrect VIN, and for the correct VIN to be added. The local dealer was contacted. The manufacturer was made aware of the issue but offered no assistance.

2024 BMW X7

ID: 2075347

SERVICE BRAKES

Cannot safety drive the car with the major recall on the braking system. I have slid through intersections trying to brake - thankfully no other cars were present at the time. No remedy or solution has been offered and BMW refuses to order the part or allow trade-in on the vehicle.

2024 BMW X7

ID: 2073528

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2024 BMW X7

ID: 2073527

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2024 BMW X7

ID: 2071085

POWER TRAIN

2024 X7 with 13k miles on it roughly. Have had multiple drivetrain malfunction issues that caused car to not start. Dealer first did a software update which i dont believe fixed anything. second time the issue happened they said it was due to the car battery not being charged enough. car has had multiple issues related to low charge. BMW says its due to me not taking the car on long enough drives. However the charging on the car is inconsistent and faults related to the 48volt charging system which have stated (repair required soon) 224F8F were cleared by the dealer and not investigated. Car has many times exhibited low battery issues with electronics being sporatic and unreliable. car will sometimes charge battery on short drives and other times will not charge the battery on long/normal drives. charging is inconsistent. Many people on BMW forums have had drivetrain malfunction errors [XXX] and in some cases bmw has replaced transmissions. however i believe an investigation is warranted as the dealership in my case is just clearing codes and not repairing the car. i believe there is an issue with the charging system on the car thats causing errors in other modules/sensors based on all the issues i have had with this car. i have brought the car in for at least 10 service visits. BMW continues to clear codes and not perform thorough investigation and look at history of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2071084

ELECTRICAL SYSTEM

2024 X7 with 13k miles on it roughly. Have had multiple drivetrain malfunction issues that caused car to not start. Dealer first did a software update which i dont believe fixed anything. second time the issue happened they said it was due to the car battery not being charged enough. car has had multiple issues related to low charge. BMW says its due to me not taking the car on long enough drives. However the charging on the car is inconsistent and faults related to the 48volt charging system which have stated (repair required soon) 224F8F were cleared by the dealer and not investigated. Car has many times exhibited low battery issues with electronics being sporatic and unreliable. car will sometimes charge battery on short drives and other times will not charge the battery on long/normal drives. charging is inconsistent. Many people on BMW forums have had drivetrain malfunction errors [XXX] and in some cases bmw has replaced transmissions. however i believe an investigation is warranted as the dealership in my case is just clearing codes and not repairing the car. i believe there is an issue with the charging system on the car thats causing errors in other modules/sensors based on all the issues i have had with this car. i have brought the car in for at least 10 service visits. BMW continues to clear codes and not perform thorough investigation and look at history of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2068678

UNKNOWN OR OTHER

I’ve had multiple issues starting with a left tail light/left brake malfunction. Took my vehicle into Sewell Grapevine and they replaced the left taillight and module. After picking up my vehicle, I began having issues with my dash within a couple days of the repair mentioned above. The assisted parking began turning on by itself when the vehicle came to a complete stop. This happened multiple times while driving. I have multiple videos. I uploaded a screen shot. The dash also turned black. Returned my vehicle to Sewell, they said they recalibrated the rear view mirror and checked the connections. On [XXX] while driving home, the vehicle had an inability to drive sos call emergency services malfunction come up multiple times. The car lost all power and the steering wheel was trying to correct the vehicle until you lifted your foot off the gas peddle. This also happened multiple times while spring in excess of 70 mph on the freeway. As of today, Feb 26, 2025, my vehicle is currently at Sewell in Grapevine, Tx with no plan from the dealership on how to correct these issues. This is the second X7, same body style, that I have owned with serious safety issues like this. Sewell Grapevine had to buy back the first vehicle as they were unable to repair the first one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2068677

SERVICE BRAKES

I’ve had multiple issues starting with a left tail light/left brake malfunction. Took my vehicle into Sewell Grapevine and they replaced the left taillight and module. After picking up my vehicle, I began having issues with my dash within a couple days of the repair mentioned above. The assisted parking began turning on by itself when the vehicle came to a complete stop. This happened multiple times while driving. I have multiple videos. I uploaded a screen shot. The dash also turned black. Returned my vehicle to Sewell, they said they recalibrated the rear view mirror and checked the connections. On [XXX] while driving home, the vehicle had an inability to drive sos call emergency services malfunction come up multiple times. The car lost all power and the steering wheel was trying to correct the vehicle until you lifted your foot off the gas peddle. This also happened multiple times while spring in excess of 70 mph on the freeway. As of today, Feb 26, 2025, my vehicle is currently at Sewell in Grapevine, Tx with no plan from the dealership on how to correct these issues. This is the second X7, same body style, that I have owned with serious safety issues like this. Sewell Grapevine had to buy back the first vehicle as they were unable to repair the first one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2067274

FORWARD COLLISION AVOIDANCE: WARNINGS

Car presents the forward collision mitigation and lane departure warning are inoperable. Errors popped up 10-20 times while driving a short distance. These are repeat errors that BMW has not fixed. As i drove the car kept alerting me that the systems were offline. They would come back online and go back offline as i drove. Car has been to dealership around 8-9 times and BMW says there is adamant that nothing is wrong with the car even though this error has been happening since I have had the car at around 1000 miles. Currently at ~13k miles now.

2024 BMW X7

ID: 2067273

LANE DEPARTURE: WARNING

Car presents the forward collision mitigation and lane departure warning are inoperable. Errors popped up 10-20 times while driving a short distance. These are repeat errors that BMW has not fixed. As i drove the car kept alerting me that the systems were offline. They would come back online and go back offline as i drove. Car has been to dealership around 8-9 times and BMW says there is adamant that nothing is wrong with the car even though this error has been happening since I have had the car at around 1000 miles. Currently at ~13k miles now.

2024 BMW X7

ID: 2066138

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.

2024 BMW X7

ID: 2066137

FORWARD COLLISION AVOIDANCE: WARNINGS

Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.

2024 BMW X7

ID: 2064862

LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE

The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2064861

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 BMW X7

ID: 2055894

UNKNOWN OR OTHER

My car had an accident and it was hit by another car on the left side, but the camera which was assumed to record the accident, it did not. Fortunately no one get injury. But I have to pay with my insurance. BWM did not admit such fatal error. I talked to them but they said I can sue them.... 1. I went to BMW Darien, the specilist said the camera only worked when being hit by the front, but it is not true, there are 4 cameras which record 360 degree around. 2. I assumed whenever an accident happened, the camera system will be activated, but the BMW people said because the accident was not severe, then the sensors did not work. But when checking my car, the whole left side was damaged, it is not a minor hit. Thus I question how severe would it be sufficient to trigger the system. 3. I have not been to the dealer. 4. The insurance just checked the damage and send me an estimated amount to repair the car. 5. there is no message, or because I was not the driver, I did not know.

Crash

2024 BMW X7

ID: 2055228

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.

2024 BMW X7

ID: 2055227

ELECTRICAL SYSTEM

The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.

2024 BMW X7

ID: 2055226

SERVICE BRAKES

The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.

2024 BMW X7

ID: 2055072

ELECTRICAL SYSTEM

The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.

2024 BMW X7

ID: 2055071

SERVICE BRAKES

The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.

2024 BMW X7

ID: 2053055

SERVICE BRAKES

While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.

2024 BMW X7

ID: 2053054

ELECTRICAL SYSTEM

While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.

2024 BMW X7

ID: 2053053

POWER TRAIN

While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.