2016 BMW X5

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk: An electrical short increases the risk of a fire.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

FUEL SYSTEM, DIESEL

BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Risk: A melting intake manifold increases the risk of a fire.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Risk: The melting intake manifold can increase the risk of a fire.

ENGINE

I am reporting a safety issue related to the BMW recall 18V-755 affecting the EGR cooler on my 2016 BMW X5 diesel. My vehicle experienced symptoms consistent with a failing EGR cooler, including coolant loss and engine warning lights. Despite this recall being active for my model and VIN, BMW has denied coverage, stating either that the cooler was already replaced twice or that my vehicle is not eligible—without providing sufficient documentation or explanation. I am concerned that the recall remedy was not properly applied or that faulty replacement parts were used. I am requesting that NHTSA investigate whether BMW is properly honoring recall 18V-755 and ensuring safe, effective remedies are provided to affected customers like myself. I also request investigation into the lack of transparency and failure to document completed recall work. My VIN is [XXX] , and I can provide dealer records, service history, and diagnostic reports upon request. * What component or system failed or malfunctioned, and is it available for inspection upon request? EGR Cooler, it is available for inspection. * How was your safety or the safety of others put at risk? The vehicle is now showing dangerous symptoms consistent with a thermal event risk, which this recall specifically warned about. The EGR cooler is leaking coolant into the intake system, which can mix with soot and lead to engine fires, according to BMW’s own technical documentation. * Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and the cooler has been replaced twice. * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected at Fremont BMW once, Valley BMW twice. * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, low coolant warning, loss of coolant with no leaks. Problem first occurred April 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

ENGINE

1) Crankshaft Sensor MIL Light 2) Drive train malfunction, 3) Start and Stop malfunction, 3) MIL for Catalytic convertor 4) MIL light for Catalytic Convertor & O2 sensor failure. The Vehicle has (97,000 K), and the BMW dealer would not cover the costs. However there's TSB published for this vehicle, yet its not being honored by the dealer who claims that the Emissions warranty expired after 8 years or 80,000 miles.

FUEL/PROPULSION SYSTEM

High pressure fuel pump replaced after the original recall and fail again 45k miles later during driving.

FUEL SYSTEM, DIESEL

The contact owns a 2016 BMW X5. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the repair failed to prevent the failure from occurring. The contact stated that on three separate occasions, the same recall failure had occurred. The vehicle was towed to the same local dealer where it was diagnosed with a fuel pump failure due to debris inside the fuel pump. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 40,239.

POWER TRAIN

The contact owns a 2016 BMW X5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted, and the contact discovered an unknown liquid leaking underneath of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2016 BMW X5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted, and the contact discovered an unknown liquid leaking underneath of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2016 BMW X5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted, and the contact discovered an unknown liquid leaking underneath of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2016 BMW X5. The contact stated while attempting to start the vehicle, the check engine warning illuminated. The contact stated that a dealer was contacted, and the contact was informed that the vehicle needed to be diagnosed and the battery needed to be registered. The vehicle was not taken to a dealer to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer was notified of the failure and opened a case. The failure mileage was 121,000.