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2015 BMW X3

View all complaints and recalls for this specific model year.

2015 BMW X3 Summary

2015

Model Year

31

Total Complaints

7

Total Recalls

1019111

Vehicles Affected

Recalls

2015 BMW X3

720796 vehicles affected

24V608000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk: An electrical short increases the risk of a fire.

2015 BMW X3

11216 vehicles affected

21V586000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

2015 BMW X3

50404 vehicles affected

21V907000

FUEL SYSTEM, DIESEL

BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Risk: A melting intake manifold increases the risk of a fire.

2015 BMW X3

44368 vehicles affected

18V755000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Risk: The melting intake manifold can increase the risk of a fire.

2015 BMW X3

188668 vehicles affected

16V333000

CHILD SEAT:LATCH STRAP

BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.

Risk: Damaged lower anchor bars may increase the child's risk of injury in the event of a crash.

2015 BMW X3

3606 vehicles affected

16V683000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.

2015 BMW X3

53 vehicles affected

14V648000

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

BMW of North America, LLC (BMW) is recalling certain model year 2015 X3 and X4 Sports Activity Vehicles manufactured July 28, 2014 to July 29, 2014. The affected vehicles may have been produced with a driver's side exterior rearview mirror that was designed to meet non-US market requirements. Thus, these vehicles fail to comply with the Federal Motor Vehicle Safety Standards No. 111, "Rearview Mirrors."

Risk: The driver may not notice that vehicles viewed in the mirror are closer than they appear, increasing the risk of a crash.

Complaints

2015 BMW X3

ID: 2107998

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2103783

FUEL/PROPULSION SYSTEM

I received a recall notice from BMW in October 2024 for Recall 24V-608 involving a water pump electrical connector defect in my vehicle. According to the notice, this defect may cause liquid to drip onto the water pump’s electrical connector, potentially leading to a short circuit and, in rare cases, a fire. As of June 2025, nearly eight months later, there is still no remedy available. I have contacted BMW, and although they acknowledge the risk, they have not offered a loaner vehicle or any alternative despite the known fire hazard. I am concerned for my safety and do not feel comfortable continuing to drive a vehicle with a known, unresolved safety defect. I am submitting this complaint because I believe this delay is unreasonable and puts drivers at risk. The vehicle is currently operational, but the issue has not been fixed or properly addressed.

2015 BMW X3

ID: 2103782

ENGINE

I received a recall notice from BMW in October 2024 for Recall 24V-608 involving a water pump electrical connector defect in my vehicle. According to the notice, this defect may cause liquid to drip onto the water pump’s electrical connector, potentially leading to a short circuit and, in rare cases, a fire. As of June 2025, nearly eight months later, there is still no remedy available. I have contacted BMW, and although they acknowledge the risk, they have not offered a loaner vehicle or any alternative despite the known fire hazard. I am concerned for my safety and do not feel comfortable continuing to drive a vehicle with a known, unresolved safety defect. I am submitting this complaint because I believe this delay is unreasonable and puts drivers at risk. The vehicle is currently operational, but the issue has not been fixed or properly addressed.

2015 BMW X3

ID: 2103781

ELECTRICAL SYSTEM

I received a recall notice from BMW in October 2024 for Recall 24V-608 involving a water pump electrical connector defect in my vehicle. According to the notice, this defect may cause liquid to drip onto the water pump’s electrical connector, potentially leading to a short circuit and, in rare cases, a fire. As of June 2025, nearly eight months later, there is still no remedy available. I have contacted BMW, and although they acknowledge the risk, they have not offered a loaner vehicle or any alternative despite the known fire hazard. I am concerned for my safety and do not feel comfortable continuing to drive a vehicle with a known, unresolved safety defect. I am submitting this complaint because I believe this delay is unreasonable and puts drivers at risk. The vehicle is currently operational, but the issue has not been fixed or properly addressed.

2015 BMW X3

ID: 2092150

EXTERIOR LIGHTING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated that the high-beam headlights failed to operate as needed; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was 18,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2092149

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated that the high-beam headlights failed to operate as needed; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was 18,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2092148

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated that the high-beam headlights failed to operate as needed; however, the vehicle was not diagnosed by the dealer. The vehicle was not repaired. The failure mileage was 18,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2091406

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact stated while driving 40-50 MPH, the check engine warning light illuminated and the message "Engine Overheated -Stop Vehicle Immediately" was displayed. The contact parked and turned off the vehicle. The vehicle was later restarted, but the message "Engine Overheated Stop - Vehicle Immediately" was displayed again. The contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic, who determined that the water pump had overheated and needed to be replaced. The vehicle was then towed to the dealer, who also determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

2015 BMW X3

ID: 2091405

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact stated while driving 40-50 MPH, the check engine warning light illuminated and the message "Engine Overheated -Stop Vehicle Immediately" was displayed. The contact parked and turned off the vehicle. The vehicle was later restarted, but the message "Engine Overheated Stop - Vehicle Immediately" was displayed again. The contact stated that the vehicle stalled while driving. The vehicle was taken to an independent mechanic, who determined that the water pump had overheated and needed to be replaced. The vehicle was then towed to the dealer, who also determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 63,000.

2015 BMW X3

ID: 2085739

FUEL/PROPULSION SYSTEM

Vehicle was driving when it stalled while driving. The vehicle would not start after that. After having a mechanic look at the vehicle it was found the high pressure fuel pump failed causing extensive damage to the fuel system and a repair quote of $15,000. Even though vehicles manufacturered in the same model year had a recall for this issue my vin number did not receive the recall. The recall number for the recall I'm referencing is 21V586000. BMW denies any recall for my vehicle and will not cover repairs.

2015 BMW X3

ID: 2084951

ELECTRICAL SYSTEM

Vehicle was idle in the driveway next to my home and had not been driven since the night before. That morning, I started to smell what I thought was an electronic overheat of some sort in the house. When I inspected outside, the entire front end of the vehicle was on fire and the fire department needed to respond. The fire spread rapidly along the side of my home causing significant damage to my property as well as my neighbor's property. Our safety was put at risk because this fire could have occurred overnight while my wife, children and I were sleeping since the vehicle was not being operated at the time the fire happened. Representatives from my insurance company removed the vehicle and had it inspected at their facility, where they determined the vehicle to be a total loss as the entire front half of the car burned. Further, I did not receive notice of the known recall on my vehicle (with no know remedy as yet) which could be the cause of the fire, until a week after the incident occurred in October.

Fire

2015 BMW X3

ID: 2084950

ENGINE

Vehicle was idle in the driveway next to my home and had not been driven since the night before. That morning, I started to smell what I thought was an electronic overheat of some sort in the house. When I inspected outside, the entire front end of the vehicle was on fire and the fire department needed to respond. The fire spread rapidly along the side of my home causing significant damage to my property as well as my neighbor's property. Our safety was put at risk because this fire could have occurred overnight while my wife, children and I were sleeping since the vehicle was not being operated at the time the fire happened. Representatives from my insurance company removed the vehicle and had it inspected at their facility, where they determined the vehicle to be a total loss as the entire front half of the car burned. Further, I did not receive notice of the known recall on my vehicle (with no know remedy as yet) which could be the cause of the fire, until a week after the incident occurred in October.

Fire

2015 BMW X3

ID: 2075065

ENGINE

A low oil pressure signal flashed after regular service and my engine died as a result. No warning just died after years of regular service

2015 BMW X3

ID: 2071238

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming from the engine compartment. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2071237

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming from the engine compartment. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2070842

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2070841

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2069148

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2069147

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2067306

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2067305

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of the NHTSA Campaign to Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2058723

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2058722

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2015 BMW X3

ID: 2058455

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 30 MPH, there was a burning odor coming through the vents on the dashboard. The contact stated that she had not observed any warning lights being illuminated. The contact stated that the odor was intermittent but had been occurring for almost 4 months. The contact had stopped driving the vehicle out of concern that the vehicle might catch on fire. The dealer and the manufacturer were contacted. The contact was advised by the dealer that a second letter would be sent when parts were available for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2058454

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 30 MPH, there was a burning odor coming through the vents on the dashboard. The contact stated that she had not observed any warning lights being illuminated. The contact stated that the odor was intermittent but had been occurring for almost 4 months. The contact had stopped driving the vehicle out of concern that the vehicle might catch on fire. The dealer and the manufacturer were contacted. The contact was advised by the dealer that a second letter would be sent when parts were available for the recall repair. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

2015 BMW X3

ID: 2055837

ENGINE

The vehicle was driven 30 miles and parked at 9am weather was in the 30s-40s F. There were no check engine light, warning lights or abnormal readings on the gauges during the commute. At approximately noon, the vehicles was started and idled for approximately 20 min, it was not driven or moved from the parking spot, the car did not reach full operating temp. Smoke with a burnt plastic and electrical odor was noted emanating from under the hood while parked idling. The car was immediately shut off and exited. The driver went inside to get help. After returning to the vehicle in approximately 5minutes it was fully engulfed in flames. The fire department came to put out the fire. The vehicle is a total loss. The fire damaged adjoining vehicles and the property where it was parked. The vehicle was towed back to my residence where it remains for evidence. Upon review of BMW recall 24v-608 i performed an inspection of the water pump electrical connection plug and identified there is evidence of an electrical short on the plug which appears to have burnt through the connector prior to the major engine compartment fire. I have contacted BMW to file a complain and have followed up multiple times with the point of contact identified to me by BMW, but have been unsuccessful to date to establish communications with the BMW representative.

Fire

2015 BMW X3

ID: 2055836

ELECTRICAL SYSTEM

The vehicle was driven 30 miles and parked at 9am weather was in the 30s-40s F. There were no check engine light, warning lights or abnormal readings on the gauges during the commute. At approximately noon, the vehicles was started and idled for approximately 20 min, it was not driven or moved from the parking spot, the car did not reach full operating temp. Smoke with a burnt plastic and electrical odor was noted emanating from under the hood while parked idling. The car was immediately shut off and exited. The driver went inside to get help. After returning to the vehicle in approximately 5minutes it was fully engulfed in flames. The fire department came to put out the fire. The vehicle is a total loss. The fire damaged adjoining vehicles and the property where it was parked. The vehicle was towed back to my residence where it remains for evidence. Upon review of BMW recall 24v-608 i performed an inspection of the water pump electrical connection plug and identified there is evidence of an electrical short on the plug which appears to have burnt through the connector prior to the major engine compartment fire. I have contacted BMW to file a complain and have followed up multiple times with the point of contact identified to me by BMW, but have been unsuccessful to date to establish communications with the BMW representative.

Fire

2015 BMW X3

ID: 2052973

ELECTRICAL SYSTEM

I was driving on the interstate [XXX] when the car (2015 x3 BMW xDrive28d) went into neutral out of nowhere and the car completely stopped and never came back on. I was just about to get off of the next exit and did not make it I was stuck in the middle of the interstate scared no one would pull over to help me it was dark when all of this was taking place cars were speeding and would come up on the car at the last minute to go around almost causing a accident once they realized the car wouldn’t start. When trying to see if the car would turn back on it wouldn’t things came up on the screen saying power train along with the check engine light and some smoke was coming from underneath the hood it was also saying battery not charging. I had to wait 2hrs for a tow truck to get the car back to my house and the police never came. On [XXX] I then had the car towed to bmw dealership (Bmw of Bloomfield) in New Jersey where the vehicle is currently at they have told me it was a fuel pump issue. This has never happened to me before until the night of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2015 BMW X3

ID: 2052972

POWER TRAIN

I was driving on the interstate [XXX] when the car (2015 x3 BMW xDrive28d) went into neutral out of nowhere and the car completely stopped and never came back on. I was just about to get off of the next exit and did not make it I was stuck in the middle of the interstate scared no one would pull over to help me it was dark when all of this was taking place cars were speeding and would come up on the car at the last minute to go around almost causing a accident once they realized the car wouldn’t start. When trying to see if the car would turn back on it wouldn’t things came up on the screen saying power train along with the check engine light and some smoke was coming from underneath the hood it was also saying battery not charging. I had to wait 2hrs for a tow truck to get the car back to my house and the police never came. On [XXX] I then had the car towed to bmw dealership (Bmw of Bloomfield) in New Jersey where the vehicle is currently at they have told me it was a fuel pump issue. This has never happened to me before until the night of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2015 BMW X3

ID: 2052971

FUEL/PROPULSION SYSTEM

I was driving on the interstate [XXX] when the car (2015 x3 BMW xDrive28d) went into neutral out of nowhere and the car completely stopped and never came back on. I was just about to get off of the next exit and did not make it I was stuck in the middle of the interstate scared no one would pull over to help me it was dark when all of this was taking place cars were speeding and would come up on the car at the last minute to go around almost causing a accident once they realized the car wouldn’t start. When trying to see if the car would turn back on it wouldn’t things came up on the screen saying power train along with the check engine light and some smoke was coming from underneath the hood it was also saying battery not charging. I had to wait 2hrs for a tow truck to get the car back to my house and the police never came. On [XXX] I then had the car towed to bmw dealership (Bmw of Bloomfield) in New Jersey where the vehicle is currently at they have told me it was a fuel pump issue. This has never happened to me before until the night of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2015 BMW X3

ID: 2052478

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

The contact owns a 2015 BMW X3. The contact stated while driving on the interstate at an undisclosed speed and attempting to make a right turn onto the exit, the transmission unexpectedly shifted into neutral, and the vehicle shut off unintendedly. The vehicle was towed to a dealer where it was diagnosed and determined the fuel pump control module (EKPS) needed to be replaced. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The failure mileage was 180,000.