2015 BMW X1 Complaints and Recall Information

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk: An electrical short increases the risk of a fire.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact stated while driving approximately 50 MPH, the vehicle lost automotive power with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed and left at the residence. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact stated while driving approximately 50 MPH, the vehicle lost automotive power with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed and left at the residence. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

ENGINE

Current owner of a 2015 BMW X1 bought in Feb 2025. Was informed by the car dealer at that time there is currently an unresolved important safety recall campaign for NHTSA Recall Number 24V608000 - "Water Pump Connector May Short Circuit" opened back in August 2024. I reached out to the local BMW dealer for a status update if the remedy was available and they indicated a remedy is still not available. They had me contact BMW Customer Relations for a better status update. BMW Customer Relations indicated the remedy is still not available for this recall and no ETA. They only told me to keep checking back with my BMW dealer -- which I have done numerous times over several weeks. This recall has been out since August 2024 and it is well beyond a reasonable amount of time for a remedy to this recall. This is an urgent enough issue that needs to be resolved now to avoid any fire risks.

ELECTRICAL SYSTEM

Current owner of a 2015 BMW X1 bought in Feb 2025. Was informed by the car dealer at that time there is currently an unresolved important safety recall campaign for NHTSA Recall Number 24V608000 - "Water Pump Connector May Short Circuit" opened back in August 2024. I reached out to the local BMW dealer for a status update if the remedy was available and they indicated a remedy is still not available. They had me contact BMW Customer Relations for a better status update. BMW Customer Relations indicated the remedy is still not available for this recall and no ETA. They only told me to keep checking back with my BMW dealer -- which I have done numerous times over several weeks. This recall has been out since August 2024 and it is well beyond a reasonable amount of time for a remedy to this recall. This is an urgent enough issue that needs to be resolved now to avoid any fire risks.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that there was a whistling sound coming from the vehicle while driving. Additionally, there was an abnormal burning odor coming from the vehicle. The “Service Soon” message was displayed. The service and oil messages were displayed on the information screen. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed that parts were not yet available. The failure mileage was approximately 50,000.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that there was a whistling sound coming from the vehicle while driving. Additionally, there was an abnormal burning odor coming from the vehicle. The “Service Soon” message was displayed. The service and oil messages were displayed on the information screen. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed that parts were not yet available. The failure mileage was approximately 50,000.

ELECTRICAL SYSTEM

There is an outstanding recall concerning coolant pump fire hazard. It has been more than a year since I got a recall notice. When I contacted a local BMW dealer, they said there is no remedy available YET. This is an urgent issue the manufacture must fix it soon. The wait has been too long!

ELECTRICAL SYSTEM

On Sunday, [XXX] while driving the 2015 BMW X1 on [XXX] , the car overheated. The vehicle was brought to the side of the road, stopped turned off and towed to BMW of Warwick, Rhode Island. On Monday, August 4, 2025, at my home residence I received a recall notice from BWM indicating that there was a recall for the water pump control module and/or water pump. Water could get to the area and cause a short or fault into a fire. It was determined that the vehicle's water pump failed by the dealership and that the module was not the cause. This is way too coincidental. The dealership and/or BMW refused to replace the pump under warranty and only installed a shield over the unit. It is my contention that the module was exposed to moisture for over 10 years such that the electrical pump suffered premature wear and tear. The parts match the recall description. I am seeking reimbursement of $955.44 for the cost of replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

On Sunday, [XXX] while driving the 2015 BMW X1 on [XXX] , the car overheated. The vehicle was brought to the side of the road, stopped turned off and towed to BMW of Warwick, Rhode Island. On Monday, August 4, 2025, at my home residence I received a recall notice from BWM indicating that there was a recall for the water pump control module and/or water pump. Water could get to the area and cause a short or fault into a fire. It was determined that the vehicle's water pump failed by the dealership and that the module was not the cause. This is way too coincidental. The dealership and/or BMW refused to replace the pump under warranty and only installed a shield over the unit. It is my contention that the module was exposed to moisture for over 10 years such that the electrical pump suffered premature wear and tear. The parts match the recall description. I am seeking reimbursement of $955.44 for the cost of replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS

Passenger restraint system malfunction is the error code. I am reporting this because it seems to be a common problem with a very important safety system in the vehicle.

AIR BAGS

Passenger restraint system malfunction is the error code. I am reporting this because it seems to be a common problem with a very important safety system in the vehicle.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE

What happened: Before the engine began smoking, I experienced several electrical and functional issues. The cigarette lighter socket and USB ports stopped working completely. At one point, the windshield washer fluid system also stopped working and later started functioning again without repair. Additionally, on multiple occasions while at a complete stop with my foot on the brake, the vehicle unexpectedly shifted into park on its own. This happened about 2–3 times and made it unsafe to accelerate when traffic resumed. Eventually, the engine began emitting smoke during normal use. There were no warning lights or error messages beforehand. This issue appears connected to the current coolant pump recall, but the manufacturer has stated that no remedy is available. Out of concern for my safety and potential risk to others, I have stopped driving the vehicle. Because the issue remains unresolved, the car has become undrivable and is now affecting my ability to work and manage basic transportation needs.

EXTERIOR LIGHTING

What happened: Before the engine began smoking, I experienced several electrical and functional issues. The cigarette lighter socket and USB ports stopped working completely. At one point, the windshield washer fluid system also stopped working and later started functioning again without repair. Additionally, on multiple occasions while at a complete stop with my foot on the brake, the vehicle unexpectedly shifted into park on its own. This happened about 2–3 times and made it unsafe to accelerate when traffic resumed. Eventually, the engine began emitting smoke during normal use. There were no warning lights or error messages beforehand. This issue appears connected to the current coolant pump recall, but the manufacturer has stated that no remedy is available. Out of concern for my safety and potential risk to others, I have stopped driving the vehicle. Because the issue remains unresolved, the car has become undrivable and is now affecting my ability to work and manage basic transportation needs.

ELECTRICAL SYSTEM

What happened: Before the engine began smoking, I experienced several electrical and functional issues. The cigarette lighter socket and USB ports stopped working completely. At one point, the windshield washer fluid system also stopped working and later started functioning again without repair. Additionally, on multiple occasions while at a complete stop with my foot on the brake, the vehicle unexpectedly shifted into park on its own. This happened about 2–3 times and made it unsafe to accelerate when traffic resumed. Eventually, the engine began emitting smoke during normal use. There were no warning lights or error messages beforehand. This issue appears connected to the current coolant pump recall, but the manufacturer has stated that no remedy is available. Out of concern for my safety and potential risk to others, I have stopped driving the vehicle. Because the issue remains unresolved, the car has become undrivable and is now affecting my ability to work and manage basic transportation needs.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The open recall since August 2024 still has no remedy for a potential fire hazard. I was notified of the recall on 2/12/25 but still no remedy.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment, after which the temperature gauge indicated that the engine was overheating. The engine overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the thermostat and radiator hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer and was diagnosed with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 134,000.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment, after which the temperature gauge indicated that the engine was overheating. The engine overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the thermostat and radiator hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer and was diagnosed with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 134,000.

ELECTRICAL SYSTEM

After driving car for a few miles daily, engine gets hot & smoke appears from underneath hood. Coolant light comes on. Car begins to shake.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving on several occasions at various speeds, there was smoke coming from the engine compartment. The contact stated that the vehicle lost motive power with the message "Stop the Vehicle - Engine Overheating" was displayed before the vehicle stalled. The vehicle was restarted each time, except after the last failure. The vehicle was towed to a dealer where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving on several occasions at various speeds, there was smoke coming from the engine compartment. The contact stated that the vehicle lost motive power with the message "Stop the Vehicle - Engine Overheating" was displayed before the vehicle stalled. The vehicle was restarted each time, except after the last failure. The vehicle was towed to a dealer where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the A/C was activated, and there was smoke coming from under the hood. There was smoke entering the cabin of the vehicle through the A/C vents. A fuel-burning odor was coming from the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the A/C was activated, and there was smoke coming from under the hood. There was smoke entering the cabin of the vehicle through the A/C vents. A fuel-burning odor was coming from the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

POWER TRAIN

The contact owns a 2015 BMW X1. The contact stated while driving 40-45 MPH, the engine overheated. The service engine warning light was illuminated. The thermostat symbol was displayed. The vehicle was towed to an independent mechanic who determined that an unknown hose was cracked. The mechanic performed a compression test, and the top of the radiator was cracked. The vehicle was repaired, but the failure recurred. The contact was adding coolant to the reservoir occasionally. The contact stated that coolant was leaking from the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2015 BMW X1. The contact stated while driving 40-45 MPH, the engine overheated. The service engine warning light was illuminated. The thermostat symbol was displayed. The vehicle was towed to an independent mechanic who determined that an unknown hose was cracked. The mechanic performed a compression test, and the top of the radiator was cracked. The vehicle was repaired, but the failure recurred. The contact was adding coolant to the reservoir occasionally. The contact stated that coolant was leaking from the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2015 BMW X1. The contact stated while driving 40-45 MPH, the engine overheated. The service engine warning light was illuminated. The thermostat symbol was displayed. The vehicle was towed to an independent mechanic who determined that an unknown hose was cracked. The mechanic performed a compression test, and the top of the radiator was cracked. The vehicle was repaired, but the failure recurred. The contact was adding coolant to the reservoir occasionally. The contact stated that coolant was leaking from the vehicle. The contact stated that while driving at an undisclosed speed, the vehicle shut off. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.