2024 BMW I5 Complaints and Recall Information

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

ELECTRONIC STABILITY CONTROL (ESC)

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

Risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.

Risk: An overheated battery module increases the risk of a fire.

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

Risk: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

ELECTRICAL SYSTEM

Make extreme high fan noise during and after super fast charging sessions (Electrify America), overheating issues, unlike all other Evs that do not. Constant clunking sound during and after departing from sessions. Periodic banging sound when parked. Sounds can be observed inside and outside of vehicle. Signs of defect and overheating, safety concerns not addressed by purchasing dealer and manufacture BMW NA. I have video recordings of the issue, and have taking it to two separate BMW dealers no resolution and can not have my kids in the car due to safety concerns.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

While reversing my 2024 BMW i5, the main infotainment display repeatedly blacks out for 3–5 seconds, eliminating the rear-view camera image. The blackout occurs without warning, roughly once every 25-30 reverse maneuvers, leaving zero rearward visibility and forcing hard braking to avoid pedestrians and fixed objects. Component/system: Central Information Display / rear-view camera feed (BMW head unit). The original head unit was replaced by the dealer on 07/15/2025 after BMW opened TSARA case 4211001. The removed head unit is in the dealer’s possession and the vehicle is available for inspection. Safety risk: Loss of the only rear-vision aid on this vehicle during backing makes collision with people or property likely. I have had to stop abruptly multiple times to avoid hitting pedestrians in parking lots. Dealer/manufacturer involvement: • First visit: 03/2025 — dealer “unable to replicate,” no repair performed. • Second visit: 07/09–07/15/2025 — dealer replaced head unit; problem persists. The dealer refused to open a PUMA escalation on the first visit but did open TSARA on the second. Warning lamps/messages: None. Blackout is sudden and without any fault codes visible to the driver. Reproduction: Intermittent; has recurred after parts replacement. Incident dates, times, and durations have been logged by the owner. Availability for inspection: Vehicle and dealership service records—including TSARA log—are available upon request. Hopefully, my issue is resolved. I will endeavor to update NHTSA if the issue persists further.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with accident record system for 30 seconds before and after an impact, nothing was recorded. Manufacturer promised to investigate but has been more than a week but no one arrived to the collision center yet.

FORWARD COLLISION AVOIDANCE: WARNINGS

During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with accident record system for 30 seconds before and after an impact, nothing was recorded. Manufacturer promised to investigate but has been more than a week but no one arrived to the collision center yet.

LANE DEPARTURE: ASSIST

I was driving east bound on [XXX] near the [XXX] exit and using the fully automated driving (where I am watching the road to take over if necessary but the vehicle was maintaining speed and steering) I received the following errors: (I symbol error) Reduced driver assistance, (triangle error) Forward Collision Mitigation, (triangle error) Assisted Driving, (I symbol) Lane Change Assistant. Directly after receiving these errors the steering wheel was stuck at center and required an extreme amount of effort to turn the wheel in any direction. At first I thought it was because the automated system was still engaged but I tried to turn it off and nothing happened. At this point I am getting a little scared as the vehicle is responding to my pedal input but the steering wheel will not release properly. I tried calling the BMW Assist people and they told me to call roadside assistance which would not have helped in my opinion so I told them I didn't want to be transferred over there. I decided to drive the rest of the way home as it was mostly straight getting there. I was concerned that I would have no evidence of this happening so I took a video of what was happening while still on the freeway and recorded my driving for evidence if needed. I was able to exit the highway with extreme difficulty in turning the steering wheel to the point that I was worried I wouldn't be able to capture it on my recording because I thought I might need to use both hands due to the extreme resistance the vehicle was causing. The vehicle finally released the steering wheel so I could drive normally once I came to a complete stop at [XXX] (the exit went into a roundabout and there was no oncoming traffic so I did not stop directly off the highway). I have informed both BMW Northwest (the dealer I purchased from) and BMW USA of this issue and am currently awaiting a response from BMW USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I was driving east bound on [XXX] near the [XXX] exit and using the fully automated driving (where I am watching the road to take over if necessary but the vehicle was maintaining speed and steering) I received the following errors: (I symbol error) Reduced driver assistance, (triangle error) Forward Collision Mitigation, (triangle error) Assisted Driving, (I symbol) Lane Change Assistant. Directly after receiving these errors the steering wheel was stuck at center and required an extreme amount of effort to turn the wheel in any direction. At first I thought it was because the automated system was still engaged but I tried to turn it off and nothing happened. At this point I am getting a little scared as the vehicle is responding to my pedal input but the steering wheel will not release properly. I tried calling the BMW Assist people and they told me to call roadside assistance which would not have helped in my opinion so I told them I didn't want to be transferred over there. I decided to drive the rest of the way home as it was mostly straight getting there. I was concerned that I would have no evidence of this happening so I took a video of what was happening while still on the freeway and recorded my driving for evidence if needed. I was able to exit the highway with extreme difficulty in turning the steering wheel to the point that I was worried I wouldn't be able to capture it on my recording because I thought I might need to use both hands due to the extreme resistance the vehicle was causing. The vehicle finally released the steering wheel so I could drive normally once I came to a complete stop at [XXX] (the exit went into a roundabout and there was no oncoming traffic so I did not stop directly off the highway). I have informed both BMW Northwest (the dealer I purchased from) and BMW USA of this issue and am currently awaiting a response from BMW USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)