2024 BMW I4

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

STRUCTURE:FRAME AND MEMBERS

BMW of North America, LLC. (BMW) is recalling certain 2024 i4 eDrive40, xDrive40, and M50 vehicles. The left-side longitudinal beam may crack, compromising the structural integrity of the chassis.

Risk: Reduced structural integrity may result in damage to the high voltage battery during a crash, increasing the risk of fire.

WHEELS

Summary of the Problem: While driving my leased BMW i4 M50 on the highway on [XXX], the rear passenger tire suddenly exploded without any prior warning or impact. This caused me to lose control briefly and nearly resulted in a serious accident. I was forced to pull over in unsafe conditions on a busy roadway. Details of the Incident: The tire failed suddenly while traveling at highway speed. No pothole, debris, or curb impact occurred prior to the blowout. I contacted BMW Roadside Assistance immediately, but was told it would take at least two hours before anyone could arrive, leaving me stranded in a dangerous location. The vehicle was towed the next day, [XXX], to BMW of Sacramento. The service department dismissed the issue and told me it was not their problem, refused to cover the tire failure, and even told me to go rent a car from Enterprise instead of providing a loaner. Safety Concern: This is a new EV leased vehicle and the sudden tire failure presented a serious safety hazard. A tire blowout at highway speeds could easily have caused a crash with severe injuries. The lack of immediate roadside support further increased the danger. The dismissive response from the dealership raises concerns about whether BMW is properly addressing potential tire or component defects in this vehicle. Action Requested: I am reporting this incident because I believe this may represent a defect or safety issue that warrants investigation. A sudden tire explosion on a new BMW EV, combined with BMW’s inadequate safety support, puts drivers and the public at significant risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

I am experiencing recurring safety issues with my 2024 BMW i4 eDrive35 Gran Coupe. •On three separate occasions, the driver’s side door did not fully close, leaving a gap large enough for my hand to fit through. •At the same times, the hood (bonnet) also failed to fully latch. •During these events, the windows stopped working. •On one occasion, the entire main screen went completely black while driving. These are not minor inconveniences; they are serious safety hazards. A door and hood that do not close properly, or a blacked-out screen while driving, put me, my passengers, and others on the road at risk. I have already taken the car to the dealership once for these issues, but the problem has not been resolved. I have also contacted BMW North America twice, but my concerns about safety have not been directly addressed. In addition, I live with diabetes and other health conditions. These repeated failures have caused me significant stress and fear while driving. I should not have to constantly worry about my safety or health when operating a brand-new BMW. This is a brand-new vehicle, and I am very concerned about my safety and the safety of the public if these issues are not investigated immediately.

ELECTRICAL SYSTEM

I am reporting a serious and recurring safety issue with my 2024 BMW i4, which I leased new in December 2023. The vehicle currently has approximately 20,000 miles and has stalled multiple times at high speeds, displaying a drivetrain malfunction warning and issues related to the power supply and high-voltage battery system. This is extremely dangerous, especially in high-risk driving environments such as highways, bridges, and tunnels in Manhattan. A sudden stall compromises power steering and braking and could easily lead to a fatal crash. I have already had the vehicle towed to the service center three separate times, yet the issue remains unresolved. Given the repeated nature of this failure in a relatively new vehicle, I am deeply concerned this may be a broader defect in the i4 model and urge the NHTSA to please investigate. This issue has happened three separate time within the span of only 2 months. I am extremely worried and do not trust the car nor feel safe to operate it. I've included the two repair invoices I've received from BMW so far and the vehicle is currently at the service center for it's third attempt.

UNKNOWN OR OTHER

When: [XXX] approximately [XXX] AM Where: [XXX] coming down from office complex [XXX] While driving approximately 25-30 mph down a winding road with a moderate hill, my 2024 BMW I4 suddenly accelerated as if the accelerator pedal was suddenly floored, causing me to struggle to keep the car in control, and only several seconds after slamming on the brakes was I able to stop the car. No warning lights ever came on in the dash at any time. It was only luck that someone wasn't injur]ed or killed. Fortunately there were no other cars near, and I didn't run off the road or crash the car. I immediately drove slowly to Bob Smith BMW in Calabasas. They have the car and BMW North America is looking into it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

When: [XXX] approximately [XXX] AM Where: [XXX] coming down from office complex [XXX] While driving approximately 25-30 mph down a winding road with a moderate hill, my 2024 BMW I4 suddenly accelerated as if the accelerator pedal was suddenly floored, causing me to struggle to keep the car in control, and only several seconds after slamming on the brakes was I able to stop the car. No warning lights ever came on in the dash at any time. It was only luck that someone wasn't injur]ed or killed. Fortunately there were no other cars near, and I didn't run off the road or crash the car. I immediately drove slowly to Bob Smith BMW in Calabasas. They have the car and BMW North America is looking into it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BACK OVER PREVENTION: WARNINGS

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

On March 2, 2025, while driving my BMW i4 with my daughter, the vehicle suddenly spun out twice into oncoming freeway traffic during a routine lane change, violently crashing into an embankment. Thankfully, we weren’t physically hurt, but my daughter was deeply traumatized. We brought the car to Stevens Creek BMW immediately. What followed only made things worse. Rather than investigate the serious safety failure, the service team blamed us—citing the i4’s heavy battery as the cause. They admitted it causes accelerated tire wear but denied any responsibility. They also falsely inflated our mileage to 22,892 miles (actual: 15,109) to justify the wear and shift blame. BMW is now demanding over $10,000 in repairs and has threatened $110/day in storage fees—pressuring us as we seek a fair solution. As longtime BMW customers, we trusted the brand with our safety. That trust is gone. A car under a year old should not spin out from normal driving. This is a clear safety defect. Efforts to escalate through BMW Consumer Services failed: the listed support email bounced, and the Consumer Advocacy page led to a dead link (screenshots available). That page has since been removed—highlighting a broken system. Unprofessional Conduct & Lack of Transparency At the dealership, I was treated dismissively for raising concerns and forced to return the loaner car despite no resolution. We’ve had to rent a car while still paying $776.64/month for an undriveable lease. BMW also refused to share the inspection report allegedly conducted by BMW USA engineers—despite initially promising it. BMW staff admitted the i4’s heavy battery causes premature tire wear—a known risk never disclosed at lease signing. This vehicle should never have been released without warning consumers. We no longer feel safe in this vehicle. We respectfully request: Lease Termination & Buyout — BMW to fully cover the lease as nothing they've offered us reflects the trauma, risk, or poor treatment we’ve endured.

WHEELS

On March 2, 2025, while driving my BMW i4 with my daughter, the vehicle suddenly spun out twice into oncoming freeway traffic during a routine lane change, violently crashing into an embankment. Thankfully, we weren’t physically hurt, but my daughter was deeply traumatized. We brought the car to Stevens Creek BMW immediately. What followed only made things worse. Rather than investigate the serious safety failure, the service team blamed us—citing the i4’s heavy battery as the cause. They admitted it causes accelerated tire wear but denied any responsibility. They also falsely inflated our mileage to 22,892 miles (actual: 15,109) to justify the wear and shift blame. BMW is now demanding over $10,000 in repairs and has threatened $110/day in storage fees—pressuring us as we seek a fair solution. As longtime BMW customers, we trusted the brand with our safety. That trust is gone. A car under a year old should not spin out from normal driving. This is a clear safety defect. Efforts to escalate through BMW Consumer Services failed: the listed support email bounced, and the Consumer Advocacy page led to a dead link (screenshots available). That page has since been removed—highlighting a broken system. Unprofessional Conduct & Lack of Transparency At the dealership, I was treated dismissively for raising concerns and forced to return the loaner car despite no resolution. We’ve had to rent a car while still paying $776.64/month for an undriveable lease. BMW also refused to share the inspection report allegedly conducted by BMW USA engineers—despite initially promising it. BMW staff admitted the i4’s heavy battery causes premature tire wear—a known risk never disclosed at lease signing. This vehicle should never have been released without warning consumers. We no longer feel safe in this vehicle. We respectfully request: Lease Termination & Buyout — BMW to fully cover the lease as nothing they've offered us reflects the trauma, risk, or poor treatment we’ve endured.