2013 BMW 528XI

ELECTRICAL SYSTEM

My 2013 BMW 528i was serviced under recall 24V-608 (Coolant Pump Electrical Connector / DME). After the recall was marked complete, the car developed several serious failures: Coolant Pump / Connector (Recall Item) – The dealer refused to replace the coolant pump even though the recall notice from the government includes both the pump and connector. Shortly after, the water pump failed completely, causing “High Temperature” warnings and putting me at risk of sudden overheating and breakdown on the road. DME (Engine Control Unit) – This was supposedly updated during the recall, but it failed to detect existing problems. Before the recall, I was never warned about issues with the turbo or oil leaks. Immediately after the recall update, the car started misfiring and showing drivetrain malfunction. The recall did not prevent or detect the failures as promised. Valve Cover Gasket (Oil Leak) – After the recall, a severe valve cover oil leak appeared, causing lean air/fuel mixture, misfires, and risk of fire. Oil leaking onto engine components is a known safety hazard. The dealer admitted the gasket leak existed but refused to cover it. Turbocharger / Wastegate – The DME flagged turbo wastegate actuator problems after the recall. The turbo cannot be ordered separately from the actuator, leading to very expensive repairs. Before the recall update, this issue was not visible, so I believe the recall software either failed to detect earlier or triggered worse conditions. Because of these combined failures, the car became unsafe to drive: misfires caused loss of power, overheating warnings increased risk of sudden engine shutdown, and the oil leak created a fire hazard. An independent mechanic later confirmed the water pump failure and valve cover gasket leak, which I had to repair at my own expense. I believe the recall defect (coolant pump connector / DME) caused or contributed to the damage of the water pump, gasket, and turbocharger. BMW and the dealer refused to rep

POWER TRAIN

My 2013 BMW 528i was serviced under recall 24V-608 (Coolant Pump Electrical Connector / DME). After the recall was marked complete, the car developed several serious failures: Coolant Pump / Connector (Recall Item) – The dealer refused to replace the coolant pump even though the recall notice from the government includes both the pump and connector. Shortly after, the water pump failed completely, causing “High Temperature” warnings and putting me at risk of sudden overheating and breakdown on the road. DME (Engine Control Unit) – This was supposedly updated during the recall, but it failed to detect existing problems. Before the recall, I was never warned about issues with the turbo or oil leaks. Immediately after the recall update, the car started misfiring and showing drivetrain malfunction. The recall did not prevent or detect the failures as promised. Valve Cover Gasket (Oil Leak) – After the recall, a severe valve cover oil leak appeared, causing lean air/fuel mixture, misfires, and risk of fire. Oil leaking onto engine components is a known safety hazard. The dealer admitted the gasket leak existed but refused to cover it. Turbocharger / Wastegate – The DME flagged turbo wastegate actuator problems after the recall. The turbo cannot be ordered separately from the actuator, leading to very expensive repairs. Before the recall update, this issue was not visible, so I believe the recall software either failed to detect earlier or triggered worse conditions. Because of these combined failures, the car became unsafe to drive: misfires caused loss of power, overheating warnings increased risk of sudden engine shutdown, and the oil leak created a fire hazard. An independent mechanic later confirmed the water pump failure and valve cover gasket leak, which I had to repair at my own expense. I believe the recall defect (coolant pump connector / DME) caused or contributed to the damage of the water pump, gasket, and turbocharger. BMW and the dealer refused to rep

ENGINE

My 2013 BMW 528i was serviced under recall 24V-608 (Coolant Pump Electrical Connector / DME). After the recall was marked complete, the car developed several serious failures: Coolant Pump / Connector (Recall Item) – The dealer refused to replace the coolant pump even though the recall notice from the government includes both the pump and connector. Shortly after, the water pump failed completely, causing “High Temperature” warnings and putting me at risk of sudden overheating and breakdown on the road. DME (Engine Control Unit) – This was supposedly updated during the recall, but it failed to detect existing problems. Before the recall, I was never warned about issues with the turbo or oil leaks. Immediately after the recall update, the car started misfiring and showing drivetrain malfunction. The recall did not prevent or detect the failures as promised. Valve Cover Gasket (Oil Leak) – After the recall, a severe valve cover oil leak appeared, causing lean air/fuel mixture, misfires, and risk of fire. Oil leaking onto engine components is a known safety hazard. The dealer admitted the gasket leak existed but refused to cover it. Turbocharger / Wastegate – The DME flagged turbo wastegate actuator problems after the recall. The turbo cannot be ordered separately from the actuator, leading to very expensive repairs. Before the recall update, this issue was not visible, so I believe the recall software either failed to detect earlier or triggered worse conditions. Because of these combined failures, the car became unsafe to drive: misfires caused loss of power, overheating warnings increased risk of sudden engine shutdown, and the oil leak created a fire hazard. An independent mechanic later confirmed the water pump failure and valve cover gasket leak, which I had to repair at my own expense. I believe the recall defect (coolant pump connector / DME) caused or contributed to the damage of the water pump, gasket, and turbocharger. BMW and the dealer refused to rep

POWER TRAIN

Both of my headlights had moisture. I replaced the driverside first because you could literally see water sitting in the headlamp. Then I replaced the passengerside a year later because it was doing the same thing that the driver side started doing. I have not had any accidents nor has there been any damage to the front of the car. It appears that this is a known problem. My adaptive part is still not working, but the headlights are working. I have replaced my timinig chain and I keep getting a drivetrain malfunction warning. I am not getting a real answer as to why this is occuring.

EXTERIOR LIGHTING

Both of my headlights had moisture. I replaced the driverside first because you could literally see water sitting in the headlamp. Then I replaced the passengerside a year later because it was doing the same thing that the driver side started doing. I have not had any accidents nor has there been any damage to the front of the car. It appears that this is a known problem. My adaptive part is still not working, but the headlights are working. I have replaced my timinig chain and I keep getting a drivetrain malfunction warning. I am not getting a real answer as to why this is occuring.

EXTERIOR LIGHTING

the head lights are frequently burn out although there is no break in the light covers. It is unpredictable and unsafe especially because alot of my driving is at night.

ELECTRICAL SYSTEM

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE

The timing chain became stretched so that the valve timing with the pistons had been altered so that a valve face almost hit the top of a piston(one more tooth on the intake camshaft gear would have caused an impact between the piston top and a valve face causing the motor to stall and cease operation thereby causing the vehicle to lose power and possibly control). A timing chain should not stretch so as to cause a strike between a valve face and the top of a piston. Either the timing chain was of inferior quality or the automatic tensioner was inadequate to take up the slack as the chain wore.

ELECTRICAL SYSTEM

The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2013 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

POWER TRAIN

-Drivetrain warning message was displayed, indicated to drive moderately, and moments later car sputtered and ceased to operate. Mechanic inspected and reported the timing chain failed and is to blame. Also, the engine may be impacted due to fraying parts that may have entered engine values over the course of time. Vehicle may be available for inspection for a short period of time (sold car to mechanic for very nominal amount). -My teenage daughter was driving the car when the above occurred and broke down on a busy highway. Thankfully, she avoided a collision. The police were called and the car towed. This could have been extremely harmful to both my daughter and the general public. -An independent mechanic diagnosed the issue and confirmed the issue. -The vehicle was not inspected by the manufacturer, police, or insurance. The manufacturer (BMW) did perform an extensive evaluation and repair of the coolant line approximately two months ago but did not mention this issue. -I believe the drivetrain warning displayed once or twice with a message to drive moderately. On recollection, this was after the visit to fix the coolant issue. -We purchased the car new in 2013, were the only owners, and I expected much more from BMW. We are very upset given the potential harm that could have occurred. Also, I have since read about a class action lawsuit impacting this very same issue and pertaining to our year, make, and model. We were not informed of this lawsuit, nor did we receive a recall notice for the defective timing chains in these models. I took a substantial loss on this vehicle as compared to its FMV had this not occurred.

ENGINE

-Drivetrain warning message was displayed, indicated to drive moderately, and moments later car sputtered and ceased to operate. Mechanic inspected and reported the timing chain failed and is to blame. Also, the engine may be impacted due to fraying parts that may have entered engine values over the course of time. Vehicle may be available for inspection for a short period of time (sold car to mechanic for very nominal amount). -My teenage daughter was driving the car when the above occurred and broke down on a busy highway. Thankfully, she avoided a collision. The police were called and the car towed. This could have been extremely harmful to both my daughter and the general public. -An independent mechanic diagnosed the issue and confirmed the issue. -The vehicle was not inspected by the manufacturer, police, or insurance. The manufacturer (BMW) did perform an extensive evaluation and repair of the coolant line approximately two months ago but did not mention this issue. -I believe the drivetrain warning displayed once or twice with a message to drive moderately. On recollection, this was after the visit to fix the coolant issue. -We purchased the car new in 2013, were the only owners, and I expected much more from BMW. We are very upset given the potential harm that could have occurred. Also, I have since read about a class action lawsuit impacting this very same issue and pertaining to our year, make, and model. We were not informed of this lawsuit, nor did we receive a recall notice for the defective timing chains in these models. I took a substantial loss on this vehicle as compared to its FMV had this not occurred.

ELECTRICAL SYSTEM

The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.