2012 BMW 528XI Complaints and Recall Information
The 2012 BMW 528XI has 5 complaints and 0 recalls filed with NHTSA. Owners frequently report a drivetrain malfunction message appearing after recall-related repairs, accompanied by sluggish acceleration and poor vehicle response. Another complaint involves discrepancies in vehicle mileage reported in the Carfax history.
Common Issues
- Drivetrain malfunction message. After recall repairs, a warning displays instructing service to the nearest BMW dealer while the vehicle responds sluggishly and fails to accelerate properly.
- Post-recall performance problems. The vehicle remains unresponsive and sluggish despite recall service being completed, with issues potentially linked to the coolant pump.
- Recall repair incomplete. Dealers reportedly do not cover or fix coolant pump issues despite recall documentation stating inspection and replacement of the water pump and plug connector as needed, and installation of a protective shield at no cost.
- Extended repair delay. Owners report that the manufacturer exceeded reasonable time frames to complete the recall repairs related to the drivetrain issue.
- Mileage discrepancy. A buyer identified a difference between actual odometer readings and Carfax reports showing significantly higher mileage than stated at purchase.
2012 BMW 528XI Summary
2012
Model Year
5
Total Complaints
0
Total Recalls
0
Vehicles Affected
Recalls
No recalls found.
Complaints
2012 BMW 528XI
ID: 2116790ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2012 BMW 528I. The contact stated that while checking the Carfax history report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 138,000; however, the Carfax history report showed that the mileage was approximately 224,000.
2012 BMW 528XI
ID: 2082325POWER TRAIN
The contact owns a 2012 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer for the recall repair. The contact was informed that the recall repair had been performed. The contact stated that upon driving off the parking lot at the dealer and coming to a complete stop at the traffic light, the message "Drive Train Malfunction - Service to Nearest BMW Dealer as Convenient" was displayed. Additionally, the vehicle was significantly sluggish and failed to respond upon depressing the accelerator pedal. The vehicle was taken back to the dealer, where the contact was informed that the failure could be related to the coolant pump, and the part was not covered under the recall; however, the recall remedy information stated that the dealer would inspect and replace the water pump and plug connector as necessary, and would install a protective shield, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.
2012 BMW 528XI
ID: 2082324ELECTRICAL SYSTEM
The contact owns a 2012 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer for the recall repair. The contact was informed that the recall repair had been performed. The contact stated that upon driving off the parking lot at the dealer and coming to a complete stop at the traffic light, the message "Drive Train Malfunction - Service to Nearest BMW Dealer as Convenient" was displayed. Additionally, the vehicle was significantly sluggish and failed to respond upon depressing the accelerator pedal. The vehicle was taken back to the dealer, where the contact was informed that the failure could be related to the coolant pump, and the part was not covered under the recall; however, the recall remedy information stated that the dealer would inspect and replace the water pump and plug connector as necessary, and would install a protective shield, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.
2012 BMW 528XI
ID: 2082323ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer for the recall repair. The contact was informed that the recall repair had been performed. The contact stated that upon driving off the parking lot at the dealer and coming to a complete stop at the traffic light, the message "Drive Train Malfunction - Service to Nearest BMW Dealer as Convenient" was displayed. Additionally, the vehicle was significantly sluggish and failed to respond upon depressing the accelerator pedal. The vehicle was taken back to the dealer, where the contact was informed that the failure could be related to the coolant pump, and the part was not covered under the recall; however, the recall remedy information stated that the dealer would inspect and replace the water pump and plug connector as necessary, and would install a protective shield, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.
2012 BMW 528XI
ID: 2069087TIRES
See attached document for complaint.