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Recent Complaints
9999 BAL OTHER
ID: 2128718EQUIPMENT:MOTORCYCLE:HELMETS
[XXX] was in motorcycle crash where his helmet he was wearing failed him. It was a Sedici strada 3 primo ritmo. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
9999 BAL OTHER
ID: 2128034EXTERIOR LIGHTING:HEADLIGHTS
I am concerned about the excessive glare from LED vehicle headlights on newer model cars, trucks, and SUVs. These headlights are far brighter than traditional halogen lights and create a distracting starburst/radial glare pattern that makes it difficult to see the roadway clearly at night. The glare is so intense that it often blinds me temporarily, making it nearly impossible to see nearby pedestrians, especially those in dark clothing. I have good vision and do not require corrective lenses, so this is not a personal vision issue. The brightness and blue-white color of these headlights appear unsafe for the general driving public, as they reduce night visibility and increase the risk of collisions. This problem occurs regularly when driving at night and is becoming increasingly common as more vehicles are equipped with LED headlights. I believe the current headlight standards do not adequately protect drivers and pedestrians from glare hazards. I urge NHTSA to review and update regulations for LED headlights, including glare testing, brightness limits, and mandatory leveling or filtering requirements.
9999 BAL OTHER
ID: 2127763SEAT BELTS
The 3rd row seat on the right will not latch into the seat belt buckle My child is not able to put the seat belt on No warning signs
9999 BAL OTHER
ID: 2126960LATCHES/LOCKS/LINKAGES:DOORS:LOCK
All newer vehicles are equipped with automatic door locking when the vehicle is in motion. The incident I’m referring to is a fatal accident. The VW SUV swerved a hit a tree. The car burst into flames, trapping the unconscious teenagers inside. Passersby could not get the doors opened fast enough. One teenage girl died. Three were horribly burned and one had moderate injuries. My question is, when the airbags are deployed, why don’t the doors automatically unlock? It seems to be something automakers should concern themselves with developing. Even seemingly minor accidents could benefit with auto unlock. Airbags=Doors unlock. Thank you for your time.
9999 BAL OTHER
ID: 2126077EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL
I was driving down i-75 this morning when one of those Auto cycles came speeding up in the passing Lane with all of their LED strip lights on. in the color pattern of these LED strip lights, there's a lot of red cycling through. I didn't get the license plate but this particular autocycle was trying to get off at an exit but was in the passing Lane. he sped up, cut me off and was slowing down at the same time. I was unable to tell that his brake lights were on because of all the red flashing lights. I thought red lights were restricted for everything except for brakes...
9999 BAL OTHER
ID: 2125477EQUIPMENT:MECHANICAL:CARRIER/RACK
Bike rack fell off of car on northbound interstate 294 less than 1/2 mile from the 127th street exit. I believe I set it up correctly. Pin was in and the knob was tightened. No accidents as traffic narrowly avoided the unit and bikes. IDOT showed up quickly to remove. I believe the safety pin is inadequate to hold the unit on. Pictures attached.
9999 BAL OTHER
ID: 2125421EXTERIOR LIGHTING:HEADLIGHTS
Vehicles are being equipped with increasingly bright headlights by manufacturers who know how to skirt NHTSA brightness regulations. This creates an unsafe environment FOR ALL DRIVERS. The NHTSA should take IMMEDIATE ACTION to stop this issue from metastasizing. See data here: [XXX] And here: • [In 12-15%] [XXX] ) of nighttime crashes, glare from headlights was a contributing factor. • [Approximately 40,000] [XXX] ) traffic deaths per year in the USA. • [Nearly half] [XXX] ) of fatal accidents happen at night *despite* there being less traffic then. 20,000 • (0.135 ± 0.015) = 2,400 to 3,000 deaths per year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
9999 BAL OTHER
ID: 2124345BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I drive a 2021 Jeep Renegade. The android screen that controls all the app AND the backup camera keeps going out. I see replacements on Amazon for around 150-200$ but of course I do not know how to install such things. All the dealers I contact want up to $2,000.00!!! to repair it AND want a $250.00 up front diagnostic fee. Simply robbery if you ask me. This feature on this vehicle is very important to the safety of the car. I have been on Jeep's Forum and see Many, many others are having the same issue. This should be a recall issue and Jeep should fit the bill.
9999 BAL OTHER
ID: 2123841EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
When taking our camper to Hodges RV they brought to our attention that the slide out topper has come off and was broken off the side of camper. This is the topper going over the slider that comes out to protect the slide out. When looking at this it appears that the screws had come out and the topper is now all twisted and the other side only has two screws left in it. So the entire topper is ready to completely come off. The dealer at Hodges Rv center stated this is a manufacturer defect and should be taken care of by the dealer.
9999 BAL OTHER
ID: 2123353WHEELS
2023 Jeep Wagoneer Series III 4x4 ~34,582 miles. Service dates: Aug 18–20, 2025. Work included a 4-wheel rotation on Aug 19. Vehicle is equipped with aftermarket Fuel Off Road D679 REBEL wheels that use spacers, sold with the pre-owned vehicle by a licensed dealer. What failed: After the rotation, the front-right wheel fasteners lost clamp load on drive from dealership. On inspection, four of six lug nuts were very loose/near removal and the wheel could be moved laterally by hand. Suspected contributors: (1) misalignment of polyurethane spacer during re-installation, leading technician to believe wheel fasteners were “torqued-to-spec,” and (2) interaction between spacer/wheel seating surfaces and the hub during movement. All components are available for inspection upon request. Video of the condition and photographs of the spacer are available; the dealer reports relevant in-shop CCTV exists. Safety risk: Loss of clamp load during vehicle operation created sufficient lateral wheel movement to be felt as wobble/thumping of steering wheel, with risk of wheel separation/loss of control. Reproduction/confirmation: The dealer confirmed the issue, and reported findings to customer. According to the Service Manager, the post-incident follow-up inspection (Aug 20) found the front-right spacer had shifted off-center during the tire rotation service, allowing the wheel to reach false-secure position and the fasteners to reach a proper torque without properly seating. This led to clamp-load loss as the spacer re-seated in subsequent vehicle operation, particularly as speeds increased. Inspections performed: The dealer inspected the vehicle on Aug 20 after towing back to the Jeep dealership. Customer has notified manufacturer of this incident and is awaiting response. Warnings/symptoms: No vehicle warnings. Around 1 mile into the drive from dealership, a slight wobble and then a repeating thump developed, that worsened by arrival at destination, prompting inspection.