2014 AUDI Q7 Complaints and Recall Information
The 2014 AUDI Q7 has 3 complaints and 3 recalls filed with NHTSA. Owners report issues involving airbag failure during frontal collisions, fuel system problems with noticeable fuel odor, and coolant level warnings accompanied by stalling. One complaint concerns airbags not deploying in a crash causing substantial vehicle damage. Another involves fuel filter flange failure causing a fuel smell. The third details stalling linked to low coolant alerts and potential EGR valve problems.
Common Issues- Airbag non-deployment. Front airbags failed to deploy during a significant collision despite frame damage exceeding $11,000, increasing risk of injury. The vehicle showed no prior warnings, and the manufacturer declined further inspection.
- Fuel leak risk. Strong fuel odor reported while parked due to fuel filter flange failure. Repair was advised but not covered under warranty although recall repair had been completed previously.
- Low coolant warning and stalling. Vehicle displayed a "Low Coolant" message while driving at highway speed, then stalled and required coolant refill. Dealer did not diagnose or repair the issue.
There are 3 recalls affecting various vehicle systems including labeling and fuel delivery components. These recalls address potential safety risks due to incorrect weight ratings and fuel pump flange cracks that may cause fire hazards.
Recalls- Certification Labels. NHTSA recall 23V086000 affects 12,100 vehicles. The Gross Axle Weight Rating on the certification label is incorrect which can lead to overloading and increased crash risk. Dealers will install an overlay label with the correct rating at no charge. Owners were notified in April 2023.
- Tires and Load Rating. Also under recall 23V086000 for 12,100 vehicles. Incorrect GAWR could cause overloading impacting tire performance and safety. The remedy involves installing an accurate weight rating overlay free of charge.
- Fuel Pump Flange. NHTSA recall 17V298000 covers 240,487 vehicles. Cracked fuel pump flanges may leak fuel creating fire hazards. Dealers will replace cracked flanges or apply protective films free of charge. Notification began in July 2017.
Owners dealing with repeated safety defects or unresolved recall repairs may have rights under their state lemon laws. Consulting legal professionals familiar with vehicle defect cases is advisable for further guidance.
2014 AUDI Q7 Summary
2014
Model Year
3
Total Complaints
2
Total Recalls
252587
Vehicles Affected
Recalls
2014 AUDI Q7
12100 vehicles affected
TIRES
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Risk: An overloaded vehicle can increase the risk of a crash.
2014 AUDI Q7
240487 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Complaints
2014 AUDI Q7
ID: 2124752ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2014 Audi Q7. The contact stated that while driving 60 MPH, there was an abnormal beeping sound coming from the warning light on the instrument panel. The message "Low Coolant" was displayed. In addition, the vehicle stalled. The contact was unable to move over to the side of the road. The contact raised the hood and refilled the coolant reservoir. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in the Volkswagen Emissions Scandal several years ago, and the vehicle was repaired. The contact stated that the failure persisted. The contact related the failure to the EGR (Exhaust Gas Recirculation), where the valve recirculates exhaust gas to lower combustion temperatures and reduce nitrogen oxide (NOx) emissions. The manufacturer was not made aware of the issue. The failure mileage was approximately 111,000.
2014 AUDI Q7
ID: 2099968FUEL SYSTEM, GASOLINE
The contact owns a 2014 Audi Q7. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with fuel filter flange failure. The contact was informed that the fuel filter flange needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the recall repair had been performed in December 2017. The contact was informed that the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.
2014 AUDI Q7
ID: 2095927AIR BAGS
Component/System That Failed: The airbag system failed to deploy during a frontal collision. The vehicle’s front driver and passenger airbags did not activate at the time of impact. The airbag system is still present in the vehicle and is available for inspection upon request. ⸻ Safety Risk: The failure of the airbags to deploy during a significant front-end collision put my safety and the safety of my passengers at serious risk. The impact was forceful enough to cause frame displacement and over $11,000 in structural damage, rendering the vehicle inoperable. Had the collision occurred at a slightly higher speed or involved another passenger vehicle, the lack of airbag protection could have resulted in serious injury or death. ⸻ Reproduced or Confirmed by a Dealer or Service Center: The issue has not been reproduced, as it occurred during a single collision event. However, an independent body shop has confirmed structural frame damage, and Audi of America was provided photos, repair estimates, and the official police report. Audi reviewed the case but denied the claim, stating the crash “did not meet the deceleration threshold” for deployment — despite the vehicle being disabled in the crash. ⸻ Inspected By: •Police: Yes – an official California Highway Patrol report was filed (Report #231220583). •Insurance Representative: Yes – damage was assessed and repairs partially initiated. •Manufacturer: Yes – Audi of America reviewed photos and documentation submitted by me but declined further inspection. •Independent Service Center: Yes – initial damage assessment and frame displacement confirmed. ⸻ Warning Lamps or Symptoms: There were no warning lights or malfunction indicators related to the airbag system before the collision. The vehicle was operating normally at the time of the incident. Post-incident, the airbags never deployed and no system alerts were generated.