2024 AUDI Q4 E-TRON

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.

TIRES

The contact owns a 2024 Audi Q4 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 255/45/R20, DOT Number: (N/A). The contact stated that while her friend was driving at an undisclosed speed, the message "Tire Pressure Lost" was displayed. The friend pulled into a parking lot to inspect the vehicle and noticed a blowout with one of the tires. The local dealer was contacted. The vehicle was not towed to a dealer to be diagnosed. The contact stated her friend waited for towing assistance. The contact stated that all four tires were replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,630. The VIN was invalid.

ELECTRICAL SYSTEM

The contact leased a 2024 Audi Q4 E-Tron. The contact stated after the dealer had delivered the brand-new vehicle to the contact, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V125000 (Electrical System); prior to the lease agreement; however, the dealer failed to disclose the recall information to the contact, and the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle had failed to charge. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 150. VIN tool confirms parts not available.

BACK OVER PREVENTION

The contact owns a 2024 Audi Q4 E-Tron. The contact stated that while operating the vehicle in drive and reverse, the audible sound to alert pedestrians that the vehicle was in motion was intermittently inaudible. The contact stated that the sound was inoperable while the vehicle was in reverse, creating a back over hazard for pedestrians. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,100.

ELECTRICAL SYSTEM

The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while idling and opening the front driver's side door to grab a parking lot ticket, the vehicle turned off. The contact stated that the vehicle was able to restart after several attempts. Additionally, the contact stated that the vehicle had temporarily failed to charge. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.

ELECTRICAL SYSTEM

The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the electric vehicle sound alert system was malfunctioning. The dealer informed the contact that the manufacturer's solution for the failure was pending. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 600.

ELECTRICAL SYSTEM

The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the electric vehicle sound alert system was malfunctioning. The dealer informed the contact that the manufacturer's solution for the failure was pending. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 600.