2024 AUDI Q3

BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

BACK OVER PREVENTION

The contact owns a 2024 Audi Q3. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that the camera was inoperable. The camera viewing distance was incorrect, and the camera image was flickering. There were no warning lights illuminated. The contact called the local dealer and was informed that parts were not yet available. The contact called several other local dealers, Audi Tysons Corner Service and Parts (8598 Leesburg Pike, Vienna, VA 22182), Audi Silver Spring (3151 Automobile Blvd, Silver Spring, MD 20904), Audi Arlington Service (3200 Columbia Pike, Arlington, VA 22204), and Audi Bethesda (5206 River Rd, Bethesda, MD 20816) and was provided the same information about parts availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

ENGINE

The seatbelts on the rear passenger seats no longer recoil. The seats were hardly ever used which may be a reason even those it is a 2024 model. So right now the one behind the driver is 70% out and does not go in and the other side it goes in partially but it will never lock when it should be. The auto start stop has a failure The hydraulic hinges in the back stoped working and the trunk slams now. Since it now slambs it caused a failure of a hinge.

SEAT BELTS

The seatbelts on the rear passenger seats no longer recoil. The seats were hardly ever used which may be a reason even those it is a 2024 model. So right now the one behind the driver is 70% out and does not go in and the other side it goes in partially but it will never lock when it should be. The auto start stop has a failure The hydraulic hinges in the back stoped working and the trunk slams now. Since it now slambs it caused a failure of a hinge.

UNKNOWN OR OTHER

Audi has made it impossible for owners to disable the automatic unlocking of all doors when the vehicle is shifted into Park. This behavior creates a significant personal safety risk in several common situations—such as stopping to refuel, entering parking garages, transporting children, or when elderly or disabled passengers are inside. By automatically unlocking the vehicle in any location when shifted into Park, Audi eliminates the driver’s or passenger’s control over door security. This compromises safety, particularly in high-risk or unfamiliar areas. No option exists in the vehicle’s settings to disable this feature, and dealership personnel confirm that Audi offers no software or MMI control to adjust or disable this. Only third-party tools (e.g., OBDeleven, not endorsed by Audi) appear to allow any override for previous model years however nothing for 2024 or newer. This lack of control over vehicle security should be classified as a safety defect, especially given the increased risk of carjacking, unwanted entry, or harm to vulnerable passengers.

UNKNOWN OR OTHER

The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.

ELECTRICAL SYSTEM

The air conditioning system is faulty. At random times, the back unit will stop working and at the same time, a vent in the front will begin to blow warm air with a burning smell.

POWER TRAIN

We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.

ELECTRICAL SYSTEM

We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.

UNKNOWN OR OTHER

We are submitting this formal complaint regarding a recurring and unresolved issue with the HVAC (air conditioning) system in our 2024 Audi Q3 Quattro S Line. Since February 2024, we have consistently experienced failures in the climate control system, particularly after exposure to rainy conditions. Specifically: 1. The front air vents begin blowing warm air at random intervals, even when set to cool. 2. The rear vents completely shut off airflow during these instances. 3. This occurs most frequently during or after rain but now occurs in dry weather as well. We believe this issue compromises the safety and comfort of the vehicle's cabin environment. The manufacturer, Audi (Volkswagen Group of America), asserts this behavior is normal per FMVSS 103 regulations and the "cabin capacity requirements" of the Q3. Specifically stated in Audi Corp. email from March 6, 2025: “From the NHTSA homepage using the search bar>search FMVSS>Select NHTSA Statutes, Regulations, Authorities and FMVSS>Select FVMSS under Federal Motor Vehicle Safety Standards>Scroll down or utilize the table of contents to locate 571.103. Dimensions for the interior cargo space in your 2024 Audi Q3. - Headroom (Front/Rear): 39.6/37.6 in., Legroom (Front/Rear) 40/36.1 in., Cargo volume behind first row: 48 cu.-ft., Cargo volume behind second row: 23.7 cu.-ft” However, a review of FMVSS 103 (Windshield Defrosting and Defogging Systems) reveals no explicit requirement that mandates the rear vents be disabled during humidity control. Additionally, no documentation has been provided by Audi to substantiate this claim. This issue potentially violates FMVSS 103's intent, which is to ensure adequate visibility and cabin comfort. With passengers, especially children, experiencing unacceptable conditions in the rear seat, we urge the NHTSA to investigate whether: The behavior described is part of a broader defect pattern, 2. Audi's HVAC system logic conflicts with FMVSS standards or consumer safety expectations.

STEERING

I am reporting a serious braking system defect in my 2024 Audi Q3, which has persisted despite six separate repair attempts at an authorized Audi dealership. The defect causes severe vibration and pulsation in the steering wheel, brake pedal, and vehicle floor while braking at highway speeds, excessive brake noise coming from the rear brakes causes severe vibration, and the vehicle pulling to one side when braking, increasing the risk of loss of control and crash. These issues compromise braking performance and overall vehicle safety, making the vehicle hazardous to operate. Despite multiple repair attempts, including replacing the front brakes, the issue persists, indicating an unresolved defect in the rear braking system or a systemic problem with the braking components whereby an underlying issue. Audi’s technical support was involved in diagnosing the issue but failed to resolve the problem. Given that similar brake-related defects have led to numerous NHTSA recalls in other Audi models, I am concerned that this could be part of a larger pattern. This defect poses a serious safety risk to the driver, passengers, and other road users. I have documented my case with video evidence, repair orders confirming the ongoing complaints, email correspondence with the dealership, and an independent inspection report validating that the braking system is not functioning properly. Despite all this, Audi has been unable to remedy the defect. I urge NHTSA to investigate whether other 2024 Audi Q3 owners are experiencing similar braking issues, determine if this defect is related to previously issued Audi brake recalls, and assess whether this issue warrants a recall to prevent potential accidents. Given that this braking defect has not been resolved despite repeated repair attempts, further investigation is necessary before this defect leads to a serious accident. This issue has remained unresolved, and I request that NHTSA take immediate action to ensure consumer safety.