AUDI Q3

BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

VISIBILITY:GLASS, SIDE/REAR

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Audi Q3 vehicles. A window manufacturing error may allow the rear window to crack or break.

Risk: A broken rear window may result in loose pieces of glass and increase the risk of injury.

STEERING:CRITICAL FASTENERS

Volkswagen Group of America, Inc. (Audi) is recalling one 2019 Audi Q3 vehicle. Production deviation in the belt pully can prevent the circlip from properly engaging the steering rack.

Risk: The circlip can detach and catch on surrounding components, causing the steering system to lock and increasing the risk of a crash.

SEAT BELTS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

SEATS

Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.

Risk: The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q3 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.

Risk: In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.

ELECTRICAL SYSTEM

Backup camera malfunctioned, and went black. It also didn’t stop me from backing into a car.

UNKNOWN OR OTHER

Backup camera malfunctioned, and went black. It also didn’t stop me from backing into a car.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Backup camera malfunctioned, and went black. It also didn’t stop me from backing into a car.

ELECTRICAL SYSTEM

Rear hatch randomly operable / inoperable. "Reset" computer without success. Dangerous situation as anything inside hatch is not not accessible. Was told by Audi that the entire rear hatch latch system needs replacement and this is "a common issue"...

UNKNOWN OR OTHER

I purchased a 2023 Audi Q3 and less than a year of owning the vehicle, I was driving when I lost power to the vehicle’s engine, with absolutely NO warning sign. Thankfully, I was able to pull over on the side of 95 and turn the car off, thinking maybe it was just overheating. I sat in the car for about 10-20 seconds before I saw a huge cloud of black smoke coming from the engine, that is when I got out of the car and called 911 immediately. As I was standing on the side of 95, with semi-trucks flying past me, I saw under the hood was pure flames. The 911 operator stressed I needed to walk away from the vehicle ASAP, and to not return for any of my belongings. About 2 minutes later, the entire car was engulfed in flames. Luckily, I was able to get my cell phone, to make the 911 call, but was not able to get any of my other belongings, purse, cards, laptop, ipad, etc. It took about 15-20 minutes for the police and fire department to come. They had to shut down 95 to control the fire, which took over an hour in total. The fire department came up to me 2 separate times asking if this was an electric vehicle because they were unable to contain the fire. I asked the sheriff what could have possibly caused this to happen, and that is when he stated it was most likely a manufacture defect since I had the car for less than a year and it had less than 50,000 miles on it. The police officer also stated that if I didn’t get out when I did, it was only a matter of seconds until I would have lost control of the vehicle entirely and burnt with it. I know this is a freak occurrence but to say I am traumatized and afraid to get behind the wheel, is an understatement. Especially knowing my guardian angels are the only reason why I am here and able to send this message.

ENGINE

I purchased a 2023 Audi Q3 and less than a year of owning the vehicle, I was driving when I lost power to the vehicle’s engine, with absolutely NO warning sign. Thankfully, I was able to pull over on the side of 95 and turn the car off, thinking maybe it was just overheating. I sat in the car for about 10-20 seconds before I saw a huge cloud of black smoke coming from the engine, that is when I got out of the car and called 911 immediately. As I was standing on the side of 95, with semi-trucks flying past me, I saw under the hood was pure flames. The 911 operator stressed I needed to walk away from the vehicle ASAP, and to not return for any of my belongings. About 2 minutes later, the entire car was engulfed in flames. Luckily, I was able to get my cell phone, to make the 911 call, but was not able to get any of my other belongings, purse, cards, laptop, ipad, etc. It took about 15-20 minutes for the police and fire department to come. They had to shut down 95 to control the fire, which took over an hour in total. The fire department came up to me 2 separate times asking if this was an electric vehicle because they were unable to contain the fire. I asked the sheriff what could have possibly caused this to happen, and that is when he stated it was most likely a manufacture defect since I had the car for less than a year and it had less than 50,000 miles on it. The police officer also stated that if I didn’t get out when I did, it was only a matter of seconds until I would have lost control of the vehicle entirely and burnt with it. I know this is a freak occurrence but to say I am traumatized and afraid to get behind the wheel, is an understatement. Especially knowing my guardian angels are the only reason why I am here and able to send this message.

BACK OVER PREVENTION

The contact owns a 2024 Audi Q3. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that the camera was inoperable. The camera viewing distance was incorrect, and the camera image was flickering. There were no warning lights illuminated. The contact called the local dealer and was informed that parts were not yet available. The contact called several other local dealers, Audi Tysons Corner Service and Parts (8598 Leesburg Pike, Vienna, VA 22182), Audi Silver Spring (3151 Automobile Blvd, Silver Spring, MD 20904), Audi Arlington Service (3200 Columbia Pike, Arlington, VA 22204), and Audi Bethesda (5206 River Rd, Bethesda, MD 20816) and was provided the same information about parts availability. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

ENGINE

The seatbelts on the rear passenger seats no longer recoil. The seats were hardly ever used which may be a reason even those it is a 2024 model. So right now the one behind the driver is 70% out and does not go in and the other side it goes in partially but it will never lock when it should be. The auto start stop has a failure The hydraulic hinges in the back stoped working and the trunk slams now. Since it now slambs it caused a failure of a hinge.

SEAT BELTS

The seatbelts on the rear passenger seats no longer recoil. The seats were hardly ever used which may be a reason even those it is a 2024 model. So right now the one behind the driver is 70% out and does not go in and the other side it goes in partially but it will never lock when it should be. The auto start stop has a failure The hydraulic hinges in the back stoped working and the trunk slams now. Since it now slambs it caused a failure of a hinge.