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2024 ACURA ZDX

View all complaints and recalls for this specific model year.

2024 ACURA ZDX Summary

2024

Model Year

52

Total Complaints

3

Total Recalls

4301

Vehicles Affected

Recalls

2024 ACURA ZDX

9 vehicles affected

25V234000

SUSPENSION:FRONT:STABILIZER BAR

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The passenger-side front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.

Risk: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.

2024 ACURA ZDX

118 vehicles affected

25V018000

SUSPENSION:FRONT:STABILIZER BAR

Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The front passenger stabilizer bar bracket bolts may become loose and detach from the frame, which can damage the high voltage cables or EV battery coolant lines.

Risk: Damaged high voltage cables or EV battery coolant lines can cause a loss of drive power, increasing the risk of a crash.

2024 ACURA ZDX

4174 vehicles affected

24V614000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Acura (American Honda Motor Co.) is recalling certain 2024 Acura ZDX All-Wheel Drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.

Risk: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.

Complaints

2024 ACURA ZDX

ID: 2128682

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Acura ZDX. The contact stated that while driving 35-40 MPH and depressing the brake pedal, the brake pedal went down to the floorboard, and the vehicle slightly responded, causing the braking distance to be extended and the vehicle drove through the red traffic light before stopping. There was no warning light illuminated. The contact was able to continue driving. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.

2024 ACURA ZDX

ID: 2113592

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well as a headache following this incident. There was absolutely no warning that this was going to happen. There were no messages, lights, or any other issues at the time. While this incident has only happened one time, it has happened one time when the vehicle has less than 3,000 miles on. This can quickly become an issue of someone getting rear-ended, or potentially even a road rage situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 ACURA ZDX

ID: 2113591

ELECTRICAL SYSTEM

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well as a headache following this incident. There was absolutely no warning that this was going to happen. There were no messages, lights, or any other issues at the time. While this incident has only happened one time, it has happened one time when the vehicle has less than 3,000 miles on. This can quickly become an issue of someone getting rear-ended, or potentially even a road rage situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 ACURA ZDX

ID: 2113590

SERVICE BRAKES

On Wednesday, [XXX], I was driving near an intersection. There was a vehicle in front of me; however, they were accelerating as was I and at approximately the same speed. For no apparent reason, the automatic emergency braking activated and slammed on the brakes for absolutely no reason. This not only scared myself, but my [XXX] daughter in the back seat, and we almost were rear-ended by the car behind us. It was almost as if I was "brake-checking" the person. Both my daughter and I complained of neck pain (almost felt like whiplash) as well as a headache following this incident. There was absolutely no warning that this was going to happen. There were no messages, lights, or any other issues at the time. While this incident has only happened one time, it has happened one time when the vehicle has less than 3,000 miles on. This can quickly become an issue of someone getting rear-ended, or potentially even a road rage situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 ACURA ZDX

ID: 2112666

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

While moving about 40mph, the emergency brake engaged and it slowed car down significantly. However, there was nothing in front of me. I turned emergency braking off due to this issue. Also, during raining day, when backing out of driveway, car's emergency brakes engaged. This happen twice.

2024 ACURA ZDX

ID: 2112665

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While moving about 40mph, the emergency brake engaged and it slowed car down significantly. However, there was nothing in front of me. I turned emergency braking off due to this issue. Also, during raining day, when backing out of driveway, car's emergency brakes engaged. This happen twice.

2024 ACURA ZDX

ID: 2108864

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Multiple times, while both reversing and driving forward, the vehicle has initiated hard emergency braking maneuvers when no emergency exists -- no rear or front cross traffic, no pedestrians. This is dangerous and could initiate a crash with other cars following the vehicle.

2024 ACURA ZDX

ID: 2108863

SERVICE BRAKES

Multiple times, while both reversing and driving forward, the vehicle has initiated hard emergency braking maneuvers when no emergency exists -- no rear or front cross traffic, no pedestrians. This is dangerous and could initiate a crash with other cars following the vehicle.

2024 ACURA ZDX

ID: 2105009

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When backing up the car will slam on its brakes when there is NOTHING behind me. Most of the time it is when I am backing out of my driveway it will do it 2-3 times when nothing is there. It has done it a couple of times backing out of a parking space when nothing is there. I reported this to Acura but they didn’t do anything about it.

2024 ACURA ZDX

ID: 2105008

SERVICE BRAKES

When backing up the car will slam on its brakes when there is NOTHING behind me. Most of the time it is when I am backing out of my driveway it will do it 2-3 times when nothing is there. It has done it a couple of times backing out of a parking space when nothing is there. I reported this to Acura but they didn’t do anything about it.

2024 ACURA ZDX

ID: 2105007

SERVICE BRAKES

When hard braking the car doesn’t stop, you can feel the wheels lock up and it slides forward. Some times when stopping at slow speeds the car will lunge forward. I almost hit a car, went in an intersection and one time almost hit a person and I was only going 5-10 mph that time and I hit the brakes and the car slid forward. I am really scared and Acura says they test drove mine and a new one and they both do it so there is nothing wrong with it.

2024 ACURA ZDX

ID: 2095759

FORWARD COLLISION AVOIDANCE: WARNINGS

The forward collision warning and forward collision braking malfunctioned several times triggering false warnings and unnecessary hard braking. My safety was put at risk because the vehicle came to an abrupt, violent stop while in traffic and applied the parking brake. This action not only caused items in my vehicle (e.g., phone, water bottle, sunglasses) to fly to the front of the car and land in the footwells, but also hurt my neck and head from the severe and harsh movement. Additionally, this sudden unpredictable full stop creates a very high risk of the vehicle following me rear ending my vehicle, resulting in further injury and property damage. The problem has not been reproduced or confirmed by a service center as I have not had time to bring the vehicle in for service yet. The vehicle or component has not been inspected by the manufacturer, police, or insurance representatives. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. However, the emergency brake warning has triggered several times without activating the brakes.

2024 ACURA ZDX

ID: 2095758

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The forward collision warning and forward collision braking malfunctioned several times triggering false warnings and unnecessary hard braking. My safety was put at risk because the vehicle came to an abrupt, violent stop while in traffic and applied the parking brake. This action not only caused items in my vehicle (e.g., phone, water bottle, sunglasses) to fly to the front of the car and land in the footwells, but also hurt my neck and head from the severe and harsh movement. Additionally, this sudden unpredictable full stop creates a very high risk of the vehicle following me rear ending my vehicle, resulting in further injury and property damage. The problem has not been reproduced or confirmed by a service center as I have not had time to bring the vehicle in for service yet. The vehicle or component has not been inspected by the manufacturer, police, or insurance representatives. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. However, the emergency brake warning has triggered several times without activating the brakes.

2024 ACURA ZDX

ID: 2088557

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The automatic rear braking system on my 2024 Acura ZDX engages unexpectedly and without cause. It happens regularly when reversing, even though there are no obstacles, people, or vehicles behind the car. The sudden braking is jarring and creates a real safety concern, especially in traffic or tight spaces. I took the vehicle to my local Acura dealership, but they had no information or guidance on the issue. Despite this, many other ZDX owners are reporting the exact same problem on forums like Reddit, AcuraZine, and Facebook groups. This is clearly not an isolated incident and should be investigated immediately. The system is too aggressive and unreliable in its current state. It poses a risk of causing accidents or injuries. Acura must address this issue with a software update or recall before someone gets hurt.

2024 ACURA ZDX

ID: 2088556

SERVICE BRAKES

The automatic rear braking system on my 2024 Acura ZDX engages unexpectedly and without cause. It happens regularly when reversing, even though there are no obstacles, people, or vehicles behind the car. The sudden braking is jarring and creates a real safety concern, especially in traffic or tight spaces. I took the vehicle to my local Acura dealership, but they had no information or guidance on the issue. Despite this, many other ZDX owners are reporting the exact same problem on forums like Reddit, AcuraZine, and Facebook groups. This is clearly not an isolated incident and should be investigated immediately. The system is too aggressive and unreliable in its current state. It poses a risk of causing accidents or injuries. Acura must address this issue with a software update or recall before someone gets hurt.

2024 ACURA ZDX

ID: 2081335

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On several occasions the car will violently stop as if we have crashed into something but there is nothing there. There is no warning before this happens even though we have the alert setting turned on. This has happened while we are reversing and moving forward. This puts us (driver and passengers) at risk because it is such a sudden and violent stop that it hurts our bodies (neck/back) and it is very stressful. It has not been reproduced or confirmed by the dealership yet

2024 ACURA ZDX

ID: 2078878

UNKNOWN OR OTHER

The following diagnostic tip was issued by the NHTSA for the Cadillac Lyriq (same vehicle as Acura ZDX): PIC6537A The Acura ZDX has the same issue and there are multiple forum posts online. However Acura dealers are claiming there is no bulletin / fix from Acura. The AC compress which also functions as a heat pump vibrates and shakes the entire vehicle. This system may be responsible for battery temps as well, Im not sure. If that is the case it is very important so battery temps are regulated and fires don't happen.

2024 ACURA ZDX

ID: 2075726

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle to a complete stop in the middle of the freeway. The vehicle essentially stalled for approximately 5-10 seconds, and I was unable to accelerate or move forward during this time. This created a highly dangerous situation, as I was vulnerable to being rear-ended by oncoming traffic. This incident occurred even though I had disabled the Forward Collision Mitigation System through the vehicle's settings. The system's behavior indicates a severe malfunction or design flaw, as it overrides the driver's intent and poses a significant safety risk. The fact that the system engaged the brakes when it was supposed to be disabled is very concerning. This hyper-sensitivity and the inability to fully disable the Emergency Braking System are critical safety issues that could lead to serious accidents, injuries, or fatalities. I request that the NHTSA investigate this matter immediately.

2024 ACURA ZDX

ID: 2075725

FORWARD COLLISION AVOIDANCE: WARNINGS

I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle to a complete stop in the middle of the freeway. The vehicle essentially stalled for approximately 5-10 seconds, and I was unable to accelerate or move forward during this time. This created a highly dangerous situation, as I was vulnerable to being rear-ended by oncoming traffic. This incident occurred even though I had disabled the Forward Collision Mitigation System through the vehicle's settings. The system's behavior indicates a severe malfunction or design flaw, as it overrides the driver's intent and poses a significant safety risk. The fact that the system engaged the brakes when it was supposed to be disabled is very concerning. This hyper-sensitivity and the inability to fully disable the Emergency Braking System are critical safety issues that could lead to serious accidents, injuries, or fatalities. I request that the NHTSA investigate this matter immediately.

2024 ACURA ZDX

ID: 2075326

UNKNOWN OR OTHER

When you activate the turn signal to go right and complete the turn the signal snaps back so hard it auto activates the left turn signal. This occurs even when manually turning the signal on and off

2024 ACURA ZDX

ID: 2065903

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I am submitting this complaint regarding serious safety issues with my vehicle. After a recent 180-mile trip, the car initially functioned without issue during local driving. However, on the morning of February 16, 2025, I encountered multiple warning messages at startup, including "Service Brake Assist," "One Pedal Driving Unavailable, Use Brake for Stopping," and "AUTO HOLD Unavailable." These warnings indicate potential braking system failures, which raise major concerns about the vehicle’s safety and reliability. Additionally, several key safety features became inoperable, including Adaptive Cruise Control and Acura Watch 360 (Supercruise). These features are critical for safe highway driving, and their unexpected failure compromises the vehicle’s performance and driver assistance capabilities. The fact that these systems became nonfunctional without warning creates a hazardous driving condition. Further compounding my concerns, the vehicle emits an electric, clicking sound when the brake pedal is depressed. This noise originates from under the dashboard near the steering column and suggests a possible malfunction in the braking or electronic control systems. Given the nature of these warnings and the potential risk of brake system failure, I am deeply concerned that the vehicle is unsafe to drive. I am seeking immediate resolution and will be bringing the car in for service as soon as possible. I urge the NHTSA to investigate these issues, as they pose a significant risk to drivers, passengers, and others on the road. Please advise on any next steps or potential recalls related to these failures. Thank you for your attention to this matter.

2024 ACURA ZDX

ID: 2065902

ELECTRICAL SYSTEM

I am submitting this complaint regarding serious safety issues with my vehicle. After a recent 180-mile trip, the car initially functioned without issue during local driving. However, on the morning of February 16, 2025, I encountered multiple warning messages at startup, including "Service Brake Assist," "One Pedal Driving Unavailable, Use Brake for Stopping," and "AUTO HOLD Unavailable." These warnings indicate potential braking system failures, which raise major concerns about the vehicle’s safety and reliability. Additionally, several key safety features became inoperable, including Adaptive Cruise Control and Acura Watch 360 (Supercruise). These features are critical for safe highway driving, and their unexpected failure compromises the vehicle’s performance and driver assistance capabilities. The fact that these systems became nonfunctional without warning creates a hazardous driving condition. Further compounding my concerns, the vehicle emits an electric, clicking sound when the brake pedal is depressed. This noise originates from under the dashboard near the steering column and suggests a possible malfunction in the braking or electronic control systems. Given the nature of these warnings and the potential risk of brake system failure, I am deeply concerned that the vehicle is unsafe to drive. I am seeking immediate resolution and will be bringing the car in for service as soon as possible. I urge the NHTSA to investigate these issues, as they pose a significant risk to drivers, passengers, and others on the road. Please advise on any next steps or potential recalls related to these failures. Thank you for your attention to this matter.

2024 ACURA ZDX

ID: 2065901

SERVICE BRAKES

I am submitting this complaint regarding serious safety issues with my vehicle. After a recent 180-mile trip, the car initially functioned without issue during local driving. However, on the morning of February 16, 2025, I encountered multiple warning messages at startup, including "Service Brake Assist," "One Pedal Driving Unavailable, Use Brake for Stopping," and "AUTO HOLD Unavailable." These warnings indicate potential braking system failures, which raise major concerns about the vehicle’s safety and reliability. Additionally, several key safety features became inoperable, including Adaptive Cruise Control and Acura Watch 360 (Supercruise). These features are critical for safe highway driving, and their unexpected failure compromises the vehicle’s performance and driver assistance capabilities. The fact that these systems became nonfunctional without warning creates a hazardous driving condition. Further compounding my concerns, the vehicle emits an electric, clicking sound when the brake pedal is depressed. This noise originates from under the dashboard near the steering column and suggests a possible malfunction in the braking or electronic control systems. Given the nature of these warnings and the potential risk of brake system failure, I am deeply concerned that the vehicle is unsafe to drive. I am seeking immediate resolution and will be bringing the car in for service as soon as possible. I urge the NHTSA to investigate these issues, as they pose a significant risk to drivers, passengers, and others on the road. Please advise on any next steps or potential recalls related to these failures. Thank you for your attention to this matter.

2024 ACURA ZDX

ID: 2065720

FORWARD COLLISION AVOIDANCE: WARNINGS

Traveling 10-15 MPH on street when car immediately stopped/braked and message on screen said something like “forward brake assist applied” or something like that. There was ABSOLUTELY NOTHING in front of me. Thank god there was no car immediately behind me or I would have been rear-ended

2024 ACURA ZDX

ID: 2065719

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Traveling 10-15 MPH on street when car immediately stopped/braked and message on screen said something like “forward brake assist applied” or something like that. There was ABSOLUTELY NOTHING in front of me. Thank god there was no car immediately behind me or I would have been rear-ended

2024 ACURA ZDX

ID: 2065220

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The parking brake continously engages when in reverse disabling the vehicle until you manually release it. This happened 6 times and I was not able to safely back out of a parking lot and had to call for a tow truck to take vehicle to dealership. Dealership scanned vehicle for codes but could not find an issue and told me that is part of the safety features. Not sure how safe it is to engage the parking brake 6 times and cause my vehicle to be in traffic. There were no obstructions around the car, so I feel this is a very dangerous malfunction.

2024 ACURA ZDX

ID: 2065219

SERVICE BRAKES

The parking brake continously engages when in reverse disabling the vehicle until you manually release it. This happened 6 times and I was not able to safely back out of a parking lot and had to call for a tow truck to take vehicle to dealership. Dealership scanned vehicle for codes but could not find an issue and told me that is part of the safety features. Not sure how safe it is to engage the parking brake 6 times and cause my vehicle to be in traffic. There were no obstructions around the car, so I feel this is a very dangerous malfunction.

2024 ACURA ZDX

ID: 2064072

POWER TRAIN

The contact had received a 2024 Acura ZDX loaner vehicle from the dealer. The contact stated that after backing into the driveway, pressing the park button, activating the electronic brake system, and exiting the vehicle, moments later the electronic braking systemwas deactivated, and the vehicle began to roll down the driveway. The contact was able to re-enter the front seat of the vehicle and press the brake pedal to stop the vehicle. The cause of the failure was not yet determined. Upon returning the vehicle to the dealer, the dealer was informed of the failure. The manufacturer was not contacted. The failure mileage was 3,700.

2024 ACURA ZDX

ID: 2064071

PARKING BRAKE

The contact had received a 2024 Acura ZDX loaner vehicle from the dealer. The contact stated that after backing into the driveway, pressing the park button, activating the electronic brake system, and exiting the vehicle, moments later the electronic braking systemwas deactivated, and the vehicle began to roll down the driveway. The contact was able to re-enter the front seat of the vehicle and press the brake pedal to stop the vehicle. The cause of the failure was not yet determined. Upon returning the vehicle to the dealer, the dealer was informed of the failure. The manufacturer was not contacted. The failure mileage was 3,700.

2024 ACURA ZDX

ID: 2064064

SERVICE BRAKES, HYDRAULIC; AUTOHOLD BRAKE SYSTEM/BRAKE HOLD:SOFTWARE

The contact owns a 2024 Acura ZDX. The contact stated that while depressing the manual regenerative brake lever the braking system failed to activate and the driver had to depress the brake pedal to stop the vehicle. The contact stated that during the failure the message "Service Brake Assistance" was displayed. The contact stated that the BRAKE Hold feature and Adaptive Cruise Control were inoperable, and there was a ticking sound while depressing the brake pedal. The vehicle was taken to the dealer who reprogrammed an undisclosed software, but the failure persisted. The vehicle was returned to the dealer. The manufacturer was notified of the failure. The failure mileage was 320.

2024 ACURA ZDX

ID: 2063433

BACK OVER PREVENTION: WARNINGS

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

2024 ACURA ZDX

ID: 2063432

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

2024 ACURA ZDX

ID: 2063431

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When reversing out of a parking spot, a driveway or around a corner, at random the vehicle will activate reverse automatic emergency braking for no reason. Sometimes multiple times in one maneuver. This is dangerous as it leaves you stopped in the middle of a street, particularly distressing when vehicles are coming and you have to take the extra time to take off the parking brake and continue the maneuver, hoping it doesn’t happen again.

2024 ACURA ZDX

ID: 2062935

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

2024 ACURA ZDX

ID: 2062934

FORWARD COLLISION AVOIDANCE: WARNINGS

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

2024 ACURA ZDX

ID: 2062933

VEHICLE SPEED CONTROL

I've had my vehicle for almost two months. When backing out of my garage occasionally the automatic emergency braking will engage when no obstacle is behind the vehicle. This has happened numerous times and requires multiple stop/restart cycles to get far enough to actually proceed.

2024 ACURA ZDX

ID: 2056861

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car will not let me reverse. I have to turn it off to let me back out of driveway. When it rains the water runs down off camera and stops car.

2024 ACURA ZDX

ID: 2056778

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly—at least 3 to 4 times—every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy street safely. Although the AEB feature can be manually turned off, it reactivates automatically with each new ignition cycle, creating an ongoing problem. The constant need to disable the system is inconvenient, and forgetting to do so exacerbates the safety risks. Additionally, I have observed that this issue is not isolated to my vehicle. Several other Acura ZDX 2024 EV owners have reported similar problems, as evidenced in online forums and community discussions. I have contacted the dealership regarding this matter, but a permanent solution has not yet been provided. Given the frequency and severity of this issue, I am concerned for my safety and that of other drivers. I urge NHTSA to investigate this matter thoroughly and take appropriate action to ensure that Acura addresses this defect promptly.

2024 ACURA ZDX

ID: 2056777

UNKNOWN OR OTHER

I am writing to formally report a recurring and potentially hazardous issue with the Reverse Automatic Emergency Braking (AEB) system on my 2024 Acura ZDX EV. This malfunction significantly impacts the safety and usability of the vehicle. Specifically, the reverse AEB system frequently engages unnecessarily, applying phantom braking even when there are no obstacles behind the car. This issue occurs repeatedly—at least 3 to 4 times—every time I attempt to reverse out of my driveway. As a result, it is nearly impossible to back out into a busy street safely. Although the AEB feature can be manually turned off, it reactivates automatically with each new ignition cycle, creating an ongoing problem. The constant need to disable the system is inconvenient, and forgetting to do so exacerbates the safety risks. Additionally, I have observed that this issue is not isolated to my vehicle. Several other Acura ZDX 2024 EV owners have reported similar problems, as evidenced in online forums and community discussions. I have contacted the dealership regarding this matter, but a permanent solution has not yet been provided. Given the frequency and severity of this issue, I am concerned for my safety and that of other drivers. I urge NHTSA to investigate this matter thoroughly and take appropriate action to ensure that Acura addresses this defect promptly.

2024 ACURA ZDX

ID: 2056603

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When reversing and there’s nothing behind the car , it will automatically brake hard and say remove parking brake.

2024 ACURA ZDX

ID: 2056602

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

When reversing and there’s nothing behind the car , it will automatically brake hard and say remove parking brake.

2024 ACURA ZDX

ID: 2056593

LANE DEPARTURE: ASSIST

The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on.

2024 ACURA ZDX

ID: 2056592

BACK OVER PREVENTION: WARNINGS

The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on.

2024 ACURA ZDX

ID: 2056591

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The vehicle will slam on the brakes randomly without any warning or any object even near by. It will do it repeatedly to the point where I cannot reverse out of my driveway. This is dangerous as you find yourself stuck in the middle of the road with oncoming traffic because the car keeps automatically braking every few feet for no reason. The vehicles lane keep assist also will consistently intervene for no reason to the point you are constantly fighting it while driving if it’s on.

2024 ACURA ZDX

ID: 2056545

ENGINE

Upon pressing the on button the car would not go into drive or neutral from park. I noticed the red car light with an exclamation point staying on. After turning the car off/on it cleared and I was able to drive.

2024 ACURA ZDX

ID: 2056544

ELECTRICAL SYSTEM

Upon pressing the on button the car would not go into drive or neutral from park. I noticed the red car light with an exclamation point staying on. After turning the car off/on it cleared and I was able to drive.

2024 ACURA ZDX

ID: 2056071

EXTERIOR LIGHTING

I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against this wiring bundle, wearing away the insulation and causing several wires to cross and short. This short circuit was the cause of the blown fuses and other electrical issues. The dealer indicated that repairing the damaged wiring bundle would require extensive disassembly of the vehicle, suggesting this is a manufacturing defect. My concern is that, had this short circuit occurred while driving at high speeds, it could have led to a catastrophic failure, such as an electrical fire or loss of vehicle control. I have requested a Lemon Law buy-back, as the car has been in the shop for over 30 days and is still under warranty. Acura has acknowledged the request, and I am awaiting further action. Given the serious safety risk, I urge the NHTSA to investigate this defect and consider whether it affects other vehicles of the same make/model.

2024 ACURA ZDX

ID: 2056070

ELECTRICAL SYSTEM

I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against this wiring bundle, wearing away the insulation and causing several wires to cross and short. This short circuit was the cause of the blown fuses and other electrical issues. The dealer indicated that repairing the damaged wiring bundle would require extensive disassembly of the vehicle, suggesting this is a manufacturing defect. My concern is that, had this short circuit occurred while driving at high speeds, it could have led to a catastrophic failure, such as an electrical fire or loss of vehicle control. I have requested a Lemon Law buy-back, as the car has been in the shop for over 30 days and is still under warranty. Acura has acknowledged the request, and I am awaiting further action. Given the serious safety risk, I urge the NHTSA to investigate this defect and consider whether it affects other vehicles of the same make/model.

2024 ACURA ZDX

ID: 2055587

VEHICLE SPEED CONTROL

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shifted to park(P), and the vehicle stopped abruptly. The contact's wife informed the contact of the failure. The contact then test-drove the vehicle and was able to replicate the failure. The contact stated that the warning messages and warning lights were no longer illuminated when the tow truck service arrived to the residence an hour later; however, the braking failure persisted. The vehicle was towed to the dealer, where the failure could not be replicated, and the cause of the failure could not be determined. The manufacturer was notified of the failure, and a case was opened. The manufacturer assigned an emergency technician to diagnose the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 390.

2024 ACURA ZDX

ID: 2055586

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shifted to park(P), and the vehicle stopped abruptly. The contact's wife informed the contact of the failure. The contact then test-drove the vehicle and was able to replicate the failure. The contact stated that the warning messages and warning lights were no longer illuminated when the tow truck service arrived to the residence an hour later; however, the braking failure persisted. The vehicle was towed to the dealer, where the failure could not be replicated, and the cause of the failure could not be determined. The manufacturer was notified of the failure, and a case was opened. The manufacturer assigned an emergency technician to diagnose the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 390.

2024 ACURA ZDX

ID: 2055585

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shifted to park(P), and the vehicle stopped abruptly. The contact's wife informed the contact of the failure. The contact then test-drove the vehicle and was able to replicate the failure. The contact stated that the warning messages and warning lights were no longer illuminated when the tow truck service arrived to the residence an hour later; however, the braking failure persisted. The vehicle was towed to the dealer, where the failure could not be replicated, and the cause of the failure could not be determined. The manufacturer was notified of the failure, and a case was opened. The manufacturer assigned an emergency technician to diagnose the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 390.

2024 ACURA ZDX

ID: 2053038

SERVICE BRAKES

At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.